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Hawthorne Hotel

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#1 of 2 Hotels in Salem
Certificate of Excellence
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1,864 Reviews from our TripAdvisor Community

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Showing 1,841: English reviews
Otsego, Minnesota
Reviewed 10 July 2014

We arrived early and the staff worked to allow us access to our room quickly. It was great, left us free to explore and enjoy the town. Great location for the history and activity of Salem. Clean comfortable room and beds. Good breakfast and great coffee. Fun history and stories. I will stay here again when we return. The staff...

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Helpful?
1Thank Teresa C
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Teresa C, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us, and that our staff was able to allow an early check-in. The Hawthorne is ideally located in downtown Salem, making it the perfect place to stay if you wish to enjoy the many attractions that the city has to offer....

Lexington, Kentucky
Reviewed 10 July 2014

This hotel is beautiful, the room was comfortable, and wonderfully furnished. The restaurant and tavern had excellent food and were very comfortable. I would definitely recommend staying here and I will definitely return.

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Helpful?
1Thank Joe U
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Joe U, Thank you for your review of the Hawthorne Hotel. I’m glad you enjoyed your stay with us, and that you took advantage of our two in-house restaurants, Nathaniel’s and Tavern on the Green, during your visit. Both restaurants, like the Hotel itself, offer a unique atmosphere in addition to excellent service and delicious menus. We hope to...

Philadelphia, PA
Reviewed 9 July 2014

Me and my girlfriends go every year for weekend in october. We love the location. The hotel is old but thats what makes it special! its well kept and clean. doesnt look old or dreary and the windows open. Awesome. the staff is always great with our questions we love it here. Thank you!

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Helpful?
Thank JANEEN15
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear JANEEN15, Thank you for your review of the Hawthorne Hotel. As someone who has stayed with us several times—and at our busiest time!—we certainly appreciate you taking the time to share your feedback with us. October is a unique time for the city and for the Hawthorne, and I’m glad you enjoy it and continue to come back. I...

Ventura, CA
Reviewed 9 July 2014

We stayed here this past week. We gave the front desk two hours notice after a horrible experience in Hyannis... They found us a room within the two hours and completely turned our vacation around. Excellent customer service. This hotel is quaint, clean, and has a wonderful vibe. The decor is warm and inviting. This is the best hotel that...

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Helpful?
Thank MarkS C
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear MarkS C, Thank you for your lovely review of the Hawthorne Hotel—to be named your favorite hotel in America is a true compliment! I’m so pleased that our Front Desk team was able to accommodate you on short notice, and that the Hawthorne was able to save your vacation. We believe that we at the Hawthorne are not in...

Taiwan
Reviewed 7 July 2014

This is a gorgeous, old hotel - beautiful inside and out. I can only assume that the bathrooms were added after it was built as nobody would ever design rooms with bathrooms so small - kind of difficult to close the door once you're in there. However, I still recommend it because it's so close to everything you want to...

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Helpful?
1Thank galpine70
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear galpine70, Thank you for your review of the Hawthorne Hotel. I’m glad you enjoyed your stay with us, and that you appreciated the Hotel’s rich historical atmosphere. Our Explore Salem package is certainly a great deal and a wonderful way to experience the city. Because our Hotel was built in the 1920s, the rooms do not fit the standard...

Syracuse, NY
Reviewed 6 July 2014

Every year we plan a trip for our wedding anniversary. This year we chose Salem and stayed at the Hawthorne hotel. The hotel is very nicely decorated and has that old elegant style. We had made our reservations by phone and understood we would have a room overlooking the park, but when we checked it, we did not get the...

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Helpful?
Thank TravelDudette
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear TravelDudette, Thank you for your review of the Hawthorne Hotel. We are delighted that you chose to celebrate your anniversary this year at our Hotel. As I’m sure you can imagine, we host a number of events throughout the year and, big or small, we love our part in making each one special. A couple visiting for their anniversary...

Fort Smith, Arkansas
Reviewed 3 July 2014

OMG! I've never encountered bathrooms this small. You can't help but laugh at the size. It accommodates 1 small person at a time-that's it! Don't even try to squeeze 2 small people. I'm only 5'1" and my knees almost touched the wall while sitting on the toilet. We had 4 women in our room and it was not sufficient space...

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Helpful?
2Thank lovepuzzles
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear lovepuzzles, Thank you for your review of the Hawthorne Hotel. I’m pleased that you found our staff to be so welcoming and helpful during your visit. As a historic hotel, we offer a variety of rooms, all of which vary in size and style. This is quite different from contemporary hotels which typically offer two standard room types. It...

Victoria Capital Regional District, Canada
Reviewed 30 June 2014

I recently stayed at the Hawthorne Hotel for two nights. I would highly recommend it to anyone staying in Salem. The staff were amazing (both at the front desk and at both of the restaurants). The food at the restaurants was delicious and the room was great. It was perfect for our needs and very close to everything!

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1Thank Ultimate_Glamper
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Ultimate_Glamper, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us, and that you found your room and our staff to be so welcoming. Both of our two in-house restaurants, Tavern on the Green and Nathaniel’s, offer unique atmospheres and excellent menus, and so I’m glad that you also took the opportunity...

London, Kentucky
Reviewed 30 June 2014

The hotel is very nice, but the best part about it is location. Free parking in the center of town is a great way to assure that I will stay again. You can easily walk to about anything in Salem from the Hawthorne. The hotel is almost 100 years old, but it is well maintained and has everything you need....

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Helpful?
2Thank Dustin T
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Dustin T, Thank you for your review of the Hawthorne Hotel. I’m glad you enjoyed your stay with us, and that our central location in historic Salem added to your trip. As you mentioned, our overnight guests are guaranteed parking, making it ideal for those who wish to check-in and immediately begin exploring all that Salem has to offer....

Philadelphia, Pennsylvania, United States
Reviewed 30 June 2014

We stayed three nights for a wedding that also took place in the Hawthorne Hotel. Our room was a corner room and quite nice (520) with a view of the park and the Salem Witch Museum. The room was bright with great light. My husband ate a few times at the restaurant, we brought lunch in to the bridal suite...

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Helpful?
1Thank Stephanie D
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Stephanie D, Thank you for your review of the Hawthorne Hotel. I’m glad you enjoyed your stay with us and hope that the wedding you attended at the Hotel was just as pleasurable. It’s great that you took advantage of our two in-house restaurants, Tavern on the Green and Nathaniel’s. As with the rest of the Hawthorne, our restaurants...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tavern on the Green
Tavern on the Green
Cuisines: American, Bar, Pub
Nathaniel's
Nathaniel's
Cuisines: American, European, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem area. Our 4-room guest house, the Fidelia Bridges Guest House offers travelers a unique experience in an historic property while enjoying all the amenities of the Hawthorne Hotel. All rooms have flat-panel 32inch high-definition televisions, iPhone/pod/MP3 player docking stations, twice the number of "squishable" pillows, duvets, newly renovated bathrooms with granite sink surrounds. Guests receive complimentary bottled water, complimentary coffee and tea 24-hours per day, complimentary use of the local YMCA with two indoor swimming pools, as well as use of our on-site fitness room. ... more   less 

Additional Information about Hawthorne Hotel

Address: 18 Washington Sq, On Salem Common, Salem, MA 01970-4056
Region: United States > Massachusetts > Salem
Price Range: $144 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hawthorne Hotel 3.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hawthorne Hotel Salem
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorne Hotel staff and other travellers.
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Questions? Get answers from Hawthorne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th floor is supposed to be very haunted. We stayed on 4th.”
  • 4th floor room
 of 5 bubbles , 24 Nov 2016 | Read review
“The suites are well worth the extra cost.”
 of 5 bubbles barbararaelavaqu, 13 Nov 2016 | Read review
“During the October Season Packages are offered, look to book the year before.”
 of 5 bubbles JosephN531, 6 Nov 2016 | Read review
“I requested a quiet room and it was granted (I was on the 5th floor).”
 of 5 bubbles Emilialoves2travel, 3 Nov 2016 | Read review
“The sixth floor is a pet-friendly floor, so if you don't want to be near potential noise, let the Concierge know ahead of time.”
 of 5 bubbles Oldradioguy, 1 Nov 2016 | Read review
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