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Country Inn & Suites By Carlson Lackland AFB (San Antonio)

Country InnsUS$112*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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404 Reviews from our TripAdvisor Community

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Showing 400: English reviews
Start your review of Country Inn & Suites By Carlson Lackland AFB (San Antonio)
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Huntsville, Alabama
Reviewed 3 days ago NEW

The staff knows how to process in a big group and get you where you need to be. We checked in after midnight and Stevie Vela had maps, times and advice ready for us at check in, without us asking. The complimentary breakfast was always stocked, hot and delicious. 5 star staff all around.

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Helpful?
Thank DonnaV620
Samuel Q, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed . We look forward to your next stay.

Austin
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

We had a large group for my daughters basic training graduation at Lackland and this hotel was the perfect spot for us. I normally stay in higher end hotels but there aren't any near Lackland. However, this hotel staff was the best overall staff I've ever encountered at any price point hotel. We had 7 rooms and because we had...

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Helpful?
1Thank Carrie C
About Hotel's Favourite Review
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

It's flattering to read that we are one of your favorites due to the service provided by the staff and our well maintained facility. We take pride in our job and appreciate the recognition and for letting us know we exceeded your expectations. Thank you again and look forward to your next visit. Safe Travels!

Mohnton, Pennsylvania
Reviewed 5 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Brian D
Samuel Q, Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Jacksonville, Fl
Reviewed 5 days ago NEWvia mobile

Guest services were friendly and helpful. The room was clean and the beds were very comfortable. Breakfast was good most mornings. Staff were all very good. Very close the AFB. The only bad thing about this hotel is the location. Very sketchy, run down neighborhood. But easy access to the highway and 10 minutes to base.

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Helpful?
Thank AlanaAug
Samuel Q, Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed . We look forward to your next stay.

Reviewed 5 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Jo Ann O
Samuel Q, Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Lake Geneva, Wisconsin
Reviewed 6 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Thank michaellD4281LG
Tampa, Florida
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank anthonygD8875CC
AKTA P, Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank stephaniev500
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Dallas, Texas
Reviewed 2 weeks ago

Last August we had a good time. Hotel was ok with nice people. We checked out and never heard from them again. Yesterday, we were charged for our room visit 9 months after without any warnings or emails. They suppose charge at checkout period. People watch out!

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank oleon214
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Thank you for taking the time to reach out and inform us about your room bill. We fully understand the inconveniences this can cause and we sincerely apologize for the difficulties you encountered due to the transaction not being completed in a timely manner.

Miamisburg, Ohio, United States
Reviewed 2 weeks ago

Two floors but no elevator....they don't tell you that when you call. I reserved 2 rooms to be together. When we got there from out of state, no rooms were reserved together. Our room was on the main floor, so far in back of hotel,there was no internet connection. Our daughters room was upstairs. Knob broke for hot tub. Pool...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Diana H
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

We apologize you were not satisfied with the facilities of the hotel during your stay. and we sincerely appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
For a Texas-sized welcome and services like free high-speed Internet access, reserve a spacious hotel room or suite at the Country Inn & Suites By Carlson, Lackland AFB (San Antonio), TX. This hotel is just a mile away from Lackland Air Force Base and is ideally suited for family and friends attending graduation ceremonies for airmen finishing up Lackland Basic Military Training. For entertainment the whole family will love, San Antonio attractions like SeaWorld, the Alamo and River Walk are less than a 10-mile drive away. On site, enjoy a modern fitness center, a business center and an outdoor pool. Don't miss a single morning at the complimentary, hot Be Our Guest Breakfast buffet. 100% non-smoking facility ... more   less 

Additional Information about Country Inn & Suites By Carlson Lackland AFB (San Antonio)

Address: 6502 West Old US Highway 90, San Antonio, TX 78227 (Formerly Holiday Inn)
Region: United States > Texas > San Antonio > Far West Side
Price Range: $139 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson Lackland AFB (San Antonio) 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Holiday Inn Lackland Hotel San Antonio
Holiday Inn San Antonio
San Antonio Holiday Inn
Lackland Holiday Inn
Hotel Style:
#95 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson Lackland AFB (San Antonio) staff and other travellers.
3 questions
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Questions? Get answers from Country Inn & Suites By Carlson Lackland AFB (San Antonio) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms were spacious, clean and comfortable!”
DonnaV620, 24 May 2017 | Read review
“make sure you are charged at check out.”
oleon214, 9 May 2017 | Read review
“found it to be very quiet ,stayed in second floor”
dawnoslarmurray, 19 Apr 2017 | Read review
“Room #114 as it is by an outside door and there is quite a bit of noise with folks coming and going. Mid corridor rooms are the quietest.”
billbaker656, 9 Apr 2017 | Read review
“Rooms on the lower floor are best for getting to breakfast area, pool area and front desk”
  • Bed was comfortable
DrMarc9491, 7 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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