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Residence Inn San Antonio Downtown/Market Square

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Residence Inn San Antonio Downtown\/Market Square
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161 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Reviewed 2 weeks ago

With a short walk to Market Square and the Riverwalk this hotel is in a great location. Breakfast bar was very busy but it was topped up regularly throughout the morning and the coffee machine is left on during the day for a cuppa. I recommend hitting the riverwalk before 7am before people start going out for breakfast. Its nice...

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Helpful?
Thank BeenThereDoneThat_OZ
Michelle S, Manager at Residence Inn San Antonio Downtown/Market Square, responded to this review

BeenThereDoneThat_OZ, Thank you for taking the time to fill out a review about your recent visit here with us! We are so happy that you enjoyed our amenities and all that Downtown San Antonio had to offer! We hope to see you again when it's time to recharge your batteries again.

Fort Worth, Texas
Reviewed 4 weeks ago

I stayed two nights at this property on business. During my stay I was having problems with my computer and Michelle, the Asst General Manager, offered to let me use her own computer mouse to help complete my work day. The team also was very helpful in printing out directions for me and advising as to places to find what...

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Thank StepSeven
Reviewed 5 weeks ago via mobile

This hotel was sweet from the start and very polite . My stay was Awesome I had no problem with the rooms and BREAKFAST YES I MUST SAY WAS GREAT. MANAGEMENT WAS VERY SWEET AND FRIENDLY. Pool area nice even supplied basket balls for the basket ball court. Our room was on first floor near exit. I was please impressed...

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Thank Stephanie H
Reviewed 12 December 2016

The room and hotel common areas are very clean. The staff are helpful and friendly. The social hour food is pletiful and good for a snack or if you just wanted to hit your room for to catch up on sleeep. I would recommend this hotel great location too!

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Thank Jenny A
Reviewed 28 November 2016 via mobile

We have stayed here twice and both times the hotel was very clean. The breakfast was also wonderful. They had your usual continental breakfast stuff like bagels, cereal, boiled eggs, toast, and so on. Plus they had very good scrambled eggs, a different kind of sausage each day, multiple sausage choices on the weekend, Texas shaped waffles, fresh fruit, fresh...

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Helpful?
Thank Whatwegoingtodotoday
Michelle S, Manager at Residence Inn San Antonio Downtown/Market Square, responded to this review

Thank you so much for giving us an awesome rating!! I hope to see you next time while your visiting San Antonio!

Reviewed 23 November 2016 via mobile

I'd first like to say the service here is awesome, everyone is so nice and willing to help. Manny especially would help us with directions to some of the best food we've had I'm years, Jerry was also a fresh face to talk to and Valencia or Valeria I think was her name was always so cheerful. I work in...

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Thank Manuel L
Michelle S, Manager at Residence Inn San Antonio Downtown/Market Square, responded to this review

Thank you so much for rating our hotel. We hope to see you soon!!

Upstate New York
Reviewed 8 November 2016

We stayed at this hotel for 3 days. The staff was always helpful and cheerful which was great! Our suite was spacious and met all of our needs. The rooms do seem a little dated. Many of the plugs seemed loose when I plugged in my phone to charge. Also a lamp in the bedroom flickered on and off as...

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Thank KB231blue
Michelle S, Manager at Residence Inn San Antonio Downtown/Market Square, responded to this review

Thank you for your feedback! I will make sure our maintenance department is aware about the issues that you mentioned. We hope to see you again in the near future.

Louisville, Kentucky
Reviewed 6 November 2016

Nice, quiet hotel in a good area- some of the other hotels downtown were in sketchy areas that I was not comfortable with. Near the downtown market area and the Riverwalk. Hotel has a buffet breakfast available every morning with healthy options like fruits, yogurt, nuts, etc. Room also has a kitchenette with a stove, microwave, and full size fridge....

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Thank Monica O
Michelle S, Manager at Residence Inn San Antonio Downtown/Market Square, responded to this review

Thank you for taking time out of your busy day and give us a rating, the Residence Inn staff appreciate it!

A TripAdvisor Member
Level Contributor
15 reviews
4 hotel reviews
3 helpful votes
Reviewed 31 October 2016 via mobile

My recent stay was ok. Customer service was good. Great location. Great breakfast and great price . Only thing is that the room I stayed in smelled bad :/ tried to change room but since it was fully booked we couldn't change room . Everything was clean just that the room had a weird smell. Front desk gave us deodorizer...

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Thank A TripAdvisor Member
Michelle S, Manager at Residence Inn San Antonio Downtown/Market Square, responded to this review

We apologize for the inconvenience. We thank you for bringing this issue up to our attention. Please feel free to contact the Hotel, I would like to discuss this matter further.

Frisco, Texas
Reviewed 15 October 2016 via mobile

The staff were very courteous and went above and beyond to help me in at least three instances. Special shoutout for Vanessa for sending the jackets we forgot in the hotel room. Overall it was a pleasant experience.

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Thank anomaly7
Michelle S, Manager at Residence Inn San Antonio Downtown/Market Square, responded to this review

Thank you Anomaly7 for taking time to review our hotel. We hope to see you next time when your visiting San Antonio!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Residence Inn San Antonio Downtown/Market Square offers an ideal location in the heart of downtown San Antonio, just off I-35. This great location is within minutes of top destinations including Market Square, the Riverwalk, the Alamodome, and the AT&T Center. Business travelers will appreciate the quick commute to the offices of AT&T, Toyota, Boeing, and HEB Grocery, as well as business-friendly amenities such as free proprety-wide WiFi, a 24-hour business center, and over 1,400 sq. Ft. Of flexible meeting and event space. Our suites are 50% larger than standard hotel rooms, and are highlighted by HD TVs, plush bedding, and the fully-equipped kitchens with refrigerator, microwave, and stove top. Start your day off with the complimentary breakfast buffet, and unwind in the evenings at the weekday evening social hour. Guests will love to maintain their active lifestyle with a workout in the fitness center or a game of basketball on the SportCourt, or they can spend a relaxing afternoon in the sun by the outdoor pool. With thoughtful amenities and prime location in the heart of downtown, Residence Inn San Antonio Downtown/Market Square is the perfect choice for extended stay trips or weekend getaways to San Antonio. ... more   less 

Additional Information about Residence Inn San Antonio Downtown/Market Square

Address: 628 S Santa Rosa Ave, San Antonio, TX 78204-3128
Region: United States > Texas > San Antonio > Avenida Guadalupe
Price Range: $185 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Antonio Downtown/Market Square 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Residence Inn San Antonio Downtown / Market Square Hotel San Antonio
San Antonio Residence Inn
Hotel Style:
#20 Family Hotel in San Antonio
#80 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn San Antonio Downtown/Market Square staff and other travellers.
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Cranberry Township, Pennsylvania

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We copped the room 2 down from the breakfast bar and could hear the kitchen staff getting the breakfast bar ready at 4:30am.”
 of 5 bubbles BeenThereDoneThat_OZ, 3 Jan 2017 | Read review
“Get on top floors becasue ceilings are very thin and you hear footsteps even for people who try to be quiet.”
 of 5 bubbles WindWolfess, 3 Aug 2016 | Read review
“great location”
 of 5 bubbles wandajusa, 31 Jul 2016 | Read review
“They have handicapped suites available on the first floor.”
 of 5 bubbles brendamK8315CU, 13 Jul 2016 | Read review
“suggest 2nd floor rooms near elevator and laundry room”
 of 5 bubbles 108albertoh, 4 Jun 2016 | Read review
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