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Wyndham San Antonio Riverwalk

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2,005 Reviews from our TripAdvisor Community

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Showing 1,996: English reviews
Fort Worth, Texas
Reviewed 20 July 2016

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank AZNelms
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

McAllen, Texas
Reviewed 20 July 2016 via mobile

It says on their website that pets are allowed with a fee of course. My husband and I stayed here for a couple days & the rooms were ok, they could of been cleaned a bit more. Our dog was not allowed in certain parts of the hotel, and the thing that pist me off the most was that they...

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2Thank karenlt23
Baytown, Texas
Reviewed 19 July 2016

Review collected in partnership with Wyndham Hotel and Resorts
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Thank vfletcher84
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Fort Worth, Texas
Reviewed 19 July 2016

If you are looking to stay on the Riverwalk, this is still a walk from the river (not actually on the river as the name implies). This walk also includes a good walk from all the restaurants on the river. The walk is a bit scary after dark given the homeless sleeping on the streets in San Antonio and in...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank vickie890
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

vickie890, Thank you for the compliment on our wonderful staff here at the Wyndham River Walk. We have a river plaza entrance steps away from our Valet Drive and only about a brisk 5 to 10 minute walk from all your major attractions. I am hopeful you were able to ask our staff for the most convenient access. We also...

Longview, Texas
Reviewed 19 July 2016

Me and professional colleagues attended a conference at this host. Great conference, great hotel, and great staff.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank alpippins
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Good Morning and thank you for such a generous compliment. I am glad that you and your colleagues very much enjoyed your stay with us. On behalf of the entire Wyndham staff, we welcome you back very soon!

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 15 July 2016 via mobile

How rude. First, they totally do NOT tell you they hold $50 PER DAY for incidentals... (they say $50) then...even with over 20,000 points with their own Reward Program they "have too many people checking in today so we can't honor a late check-out of even 30 minutes".... Breakfast at the restaurant is $16.95 per person...really? I travel with work...

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1Thank A TripAdvisor Member
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Credits holds are a common practice for hotels globally, we do this to protect our ability to collect for room charges made by guests to their room. Unfortunately, if we do not do so many guests do not pay the charges. Then we would have to increase our pricing in other areas, to offset our bad debt expense. As you...

Kansas
Reviewed 14 July 2016

My stay at the Wyndham San Antonio Riverwalk was GREAT. The rooms were nice and the staff was very polite and professional. A special Thank You for William the Security Gentleman. He was very friendly, helpful and very professional. Everything was wonderful and I am looking forward to returning.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank bazzsm
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

bazzsm, Good day and thank you kindly for taking the time to share your experience online. I am pleased to hear that all of our staff was so helpful and your stay with us was great. We will be celebrating the fact that you have recognized William with a special thanks. He is an asset to our Hotel. Thank you...

Virginia Beach, Virginia
Reviewed 13 July 2016 via mobile

All the hotels we stayed at with Wyndam and even the National Park at Grand Canyon had refrigerators or iron and board. I'm sure they would have provided iron if we requested. Why does this Wyndham not have refrigerator? I can't answer that. Service was top notice. As other reviewers stated it is on the riverwalk but not on main...

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Thank Billy B
Houston, Texas
Reviewed 12 July 2016

Very disappointed with my stay this hotel is not what it is cracked up to be this staff was friendly but the hotel itself was trash

Review collected in partnership with Wyndham Hotel and Resorts
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Thank prs133
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

prs133, Thank you for sharing your observations online with fellow travelers. I am sorry if we did not meet your expectation. We give all of our guests our very best effort 24 hours a day. While you mentioned the staff was friendly, I am not sure what it was that was trash. We have invested millions of dollars in the...

Dallas, Texas
Reviewed 11 July 2016 via mobile

Hotel was very clean, though it could be upgraded a bit. From reading some posts, the parking is a bit from the hotel, but there is a tunnel under the street from the garage for self parking. Therefore, you don't have to get out on the street if you self park. Yes, it is on the far end of the...

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Helpful?
Thank Shawn M
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Shawn M, Thank you for complimenting the Wyndham River Walk Hotel. It sounds like you really enjoyed your stay with us, and the Hotel itself. I agree that our proximity from the River walk is just perfect, a 5 minute walk from shopping and dining, yet away from too much noise. It is very nice to hear that you will...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Wyndham San Antonio Riverwalk ***Centrally located on the historic Riverwalk*** Enjoy all the excitement, charm and culture of San Antonio while at the Wyndham San Antonio Riverwalk hotel, a AAA 4-diamond hotel. Enjoy all the amenities of a full service hotels with the convenience of being near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA. The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, the Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center. In addition the hotel is conveniently located to Brooks Army Base, Kelly Air Force Base, Randolph, Lackland and Ft. Sam Houston bases. This 410-room hotel features 37,000 square feet of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with high-speed Internet access with WiFi (wireless) access in the public areas. We feature valet and self parking for all guests and meeting attendees. The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. We are a 'pet friendly' hotel; please go to hotel features for additional information and fees. ... more   less 

Additional Information about Wyndham San Antonio Riverwalk

Address: 111 E Pecan St, San Antonio, TX 78205-1530 (Formerly Crowne Plaza San Antonio Riverwalk)
Region: United States > Texas > San Antonio
Price Range: $216 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham San Antonio Riverwalk 4*
Number of rooms: 414
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Also Known As:
Crowne Plaza San Antonio Riverwalk Hotel San Antonio
San Antonio Crowne Plaza
Hotel Style:
#20 Luxury Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham San Antonio Riverwalk staff and other travellers.
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Questions? Get answers from Wyndham San Antonio Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't ask for a corner room. Pool is on the 3rd floor.”
593kathryna, 5 Apr 2017 | Read review
“We were on 17th floor and had an awesome view of the river walk and the whole city.”
995IreneS995, 30 Mar 2017 | Read review
“All three of the rooms we had were on different floors but all looked the same.”
andreaj128, 16 Mar 2017 | Read review
“Higher up for a view”
542dannym, 5 Mar 2017 | Read review
“Our room was 19th floor and there were no problems”
patk935, 1 Mar 2017 | Read review
5 of 5