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Wyndham San Antonio Riverwalk

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2,003 Reviews from our TripAdvisor Community

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Showing 1,994: English reviews
Appleton, Wisconsin
Reviewed 24 June 2016

This was the first time I stayed at the Wyndham San Antonio Riverwalk and I was so happy with the customer service I received that I am making this my preferred hotel for all my future business trips to San Antonio. Additionally, I'd like to say "thank you" to all the staff for caring enough to make a difference in...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank christyr538
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

christyr538, Wow, what wonderful feedback. We sure appreciate your kind words. I was so glad to hear our team connected with your desire for a tremendous experience here. They mean a lot to our team of dedicated employees. We look forward to your return. I would look forward to meeting you personally. Please look me up.

A TripAdvisor Member
1 review
Reviewed 24 June 2016 via mobile

As a meeting planner I seldom experience such amazing service at a hotel. Service, staff, food were all over the top. We will bring many more conferences to this hotel. While not on the Riverwalk its so close and easy access.

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Thank A TripAdvisor Member
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Thank you kindly for taking the time to share your thoughts online. I greatly appreciate the conference you have brought to the Wyndham River walk. We take great pride in making every guest as comfortable as possible and I am glad that you walked away feeling the amazing service we offer. Thank you once again!

Reviewed 24 June 2016 via mobile

Hotel is beautiful. Rooms were very clean & comfortable. Here is what we experienced that we thought was off. We were greeted by Valet, with a smile but we were asked immediately if we were at the right hotel, we said yes, a bit puzzled as we had the correct address. Then we go to check in, not friendly but...

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Helpful?
Thank beth c
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

beth c, Thank you for having visited with us. We would rather verify the hotel location is correct upon arrival with a guest, than do so after they have unloaded bags and are already at the front desk. The short term challenge with the pool has been corrected. I have shared your additional comments with our front office team, and...

Dallas, Texas
Reviewed 23 June 2016

Overall service, food and location was excellent. Next to the Riverwalk, but quarter mike from the restaurants. Disappointment - cleanliness during stay poor, no frig or microwave in rooms, and poor lighting in rooms. If you don't care if the water glasses, towels and linen are refreshed during your stay, this place is for you. Staff was very friendly and...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank E7511FZjacquelineb
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

E7511FZjacquelineb, Good morning and thank you for taking the time to share your thoughts online with our fellow travelers. I am glad that you were pleased with our service and food options. Thank you for the wonderful compliment on our courteous and helpful staff, we definitely try our best every day! I do apologize for the short comings in the...

Denison, Texas
Reviewed 23 June 2016

Review collected in partnership with Wyndham Hotel and Resorts
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Thank 100lanau
New Kensington, Pennsylvania
Reviewed 23 June 2016

While visiting family in SA, my niece and I had the privilege of staying at this hotel. From the moment we walked in till the end of our stay, we were treated like royalty. The Concierge approached us as we walked in and offered a coupon voucher that offered discounts at local attractions and restaurants. Later we asked for directions...

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Helpful?
Thank colleen C
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

colleen C, Good morning and thank you for such a delightful review of the Wyndham River Walk. I am thrilled to hear about the fabulous experience you had during your visit. It is in all of our staffs number one priority to please every guest such as we did yourself. I will be sure to share this fantastic review with...

Tyler, Texas
Reviewed 21 June 2016 via mobile

The hotel is great, so is their restaurant. Their dinner is reasonably priced. Breakfast ($15 or so with coffee and tip, per person) and parking (>$30 for valet) may be a little too much. It is 5 minutes from River Walk and has an uncovered pool on the third floor.

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Helpful?
Thank Iraj R
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Iraj R, Good Morning and thank you for your kind words about our Hotel. I am happy to hear that you were satisfied with the breakfast and pool area. It also sounds like you were able to enjoy some of the local culture and the River walk. Thank you for sharing your experience online, and have a great day!

Bay Area Houston, Texas
Reviewed 21 June 2016

The staff there was extremely helpful and cordial. They went the extra mile to welcome us. The room was clean and quiet - all in all it made our stay a very positive experience and we would not hesitate to book there again.

Review collected in partnership with Amoma.com
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Thank E8645DZlindah
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

E8645DZlindah, Hello and thank you for such kind words regarding your most recent visit to the Wyndham River walk. I am so delighted to hear that our staff was warm and welcoming during your stay with us. We take great pride in satisfying every guest just like you! Thank you again and have a great day.

Houston, Texas
Reviewed 20 June 2016

I highly recommend a stay at the Wyndham San Antonio Riverwalk! The room was comfortable, and a welcomed sight after hours of driving. Each day, the housekeepers made sure that we had extra toiletries ....more shampoo, more soap, fresh towels, etc. Everyone that works at the Wyndham is very warm and inviting, from the staff passing you in the hallways...

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Helpful?
Thank occasusolis2
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

occasusolis2, Good Morning, and thank you for the wonderful information you have shared about your visit to the Wyndham River Walk. We are very appreciative that you chose to stay with us. I am delighted that you had such a great visit and that our staff was so impactful on you throughout your time with us. It sounds like all...

Temple, Texas
Reviewed 20 June 2016

I got married in San Antonio the weekend of June 11th and from the moment we pulled up in the driveway we were greeted with a smile. The hotel was beautiful, the rooms were comfortable and the staff was AMAZING! A special shout out to Domingo, who always took care of me. I will stay here every time I go...

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Helpful?
Thank Christi C
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Christi C, Thank you so much for sharing you thoughts of your stay with us here at the Wyndham River Walk in San Antonio. I am delighted to hear that we were your destination on such a special occasion. I will share with the team Domingo's efforts in making your stay so pleasant and memorable. Thank you once again and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Wyndham San Antonio Riverwalk ***Centrally located on the historic Riverwalk*** Enjoy all the excitement, charm and culture of San Antonio while at the Wyndham San Antonio Riverwalk hotel, a AAA 4-diamond hotel. Enjoy all the amenities of a full service hotels with the convenience of being near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA. The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, the Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center. In addition the hotel is conveniently located to Brooks Army Base, Kelly Air Force Base, Randolph, Lackland and Ft. Sam Houston bases. This 410-room hotel features 37,000 square feet of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with high-speed Internet access with WiFi (wireless) access in the public areas. We feature valet and self parking for all guests and meeting attendees. The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. We are a 'pet friendly' hotel; please go to hotel features for additional information and fees. ... more   less 

Additional Information about Wyndham San Antonio Riverwalk

Address: 111 E Pecan St, San Antonio, TX 78205-1530 (Formerly Crowne Plaza San Antonio Riverwalk)
Region: United States > Texas > San Antonio
Price Range: $216 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham San Antonio Riverwalk 4*
Number of rooms: 414
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Travelocity, Priceline, HotelsforEveryone, TripOnline SA, getaroom.com and HotelQuickly so you can book your Wyndham San Antonio Riverwalk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza San Antonio Riverwalk Hotel San Antonio
San Antonio Crowne Plaza
Hotel Style:
#20 Luxury Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham San Antonio Riverwalk staff and other travellers.
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Questions? Get answers from Wyndham San Antonio Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't ask for a corner room. Pool is on the 3rd floor.”
593kathryna, 5 Apr 2017 | Read review
“We were on 17th floor and had an awesome view of the river walk and the whole city.”
995IreneS995, 30 Mar 2017 | Read review
“All three of the rooms we had were on different floors but all looked the same.”
andreaj128, 16 Mar 2017 | Read review
“Higher up for a view”
542dannym, 5 Mar 2017 | Read review
“Our room was 19th floor and there were no problems”
patk935, 1 Mar 2017 | Read review
5 of 5