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Residence Inn San Antonio Downtown/Alamo Plaza

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Residence Inn San Antonio Downtown\/Alamo Plaza
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558 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn San Antonio Downtown/Alamo Plaza
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Showing 537: English reviews
Worcester, Massachusetts
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 February 2014 via mobile

My family likes residence inns because of the large rooms and happy hours/breakfast. This was our first stay at this residence inn and it doesn't get much better than this. The queen bed studio is large and quiet. The neighborhood feels very safe and is a very easy walk to the alamo and riverwalk. So easy that I can't imagine... More 

Helpful?
Thank Bridge1207
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Bridge 1207: Thank you for staying with us and for writing this glowing review. So very glad to hear of your satisfaction with our location and product. I will share your comments with our entire staff. It is great to hear that everyone you met greeted you with a smile. That is how it is supposed to work. Please... More 

Seattle, Washington
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 February 2014

We stayed here for four days this past week, and were very happy. Room was nice and large with full kitchen and a pull out sofa and desk - so it was more like a small suite. Much nicer than just a room with a bed. It was very clean, bed was very comfortable. Pillows weren't my favorite, but that's... More 

Helpful?
Thank AK_Dragonfly
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear AK_Dragonfly: Thank you so much for staying with us and for writing this kind review. Great to hear that you would stay with us again... I am formally inviting you back. You mentioned in your review about pillow preferences. Please in the future (at any hotel), let the front desk know of your preference. The variety of pillows we... More 

Miami Beach, Florida
Level Contributor
83 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 24 February 2014

overall great location, seems little bit old looks good. me and my wife went downstairs and we saw 6 employees and were greeted by no body. don't know why, but a Hotel staff needs to be friendly that way you as a customer choose them in your next visit. but I guess maybe they are like that, mad all time.... More 

Helpful?
Thank Paulo R
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Paulo R: You are 100% correct. My apologies for this happening. It is our goal to acknowledge guests within 15 feet and greet them or offer assistance within 5 feet. The reason that we have such a great associate presence in the morning is to be there for our guests. I am embarrassed for myself and my entire staff... More 

Houston, Texas
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 February 2014 via mobile

We stayed in this hotel fir couple of nights last weekend. The location is walking distance to Alamo and river center. The covered parking is well secured and well lighted . The valet attendant were very attentive & polite. The reception clerks & supervisor were very efficient with nice smile. The room was clean , comfortable and cool & well... More 

Helpful?
1 Thank david k
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear David K; Thank you so much for staying with us and for writing this very kind review of your stay this past weekend. I can not thank you enough for mentioning the kindness of Issy by name. He will be recognized publicly for your review. We use social media comments as a large part of our recongnition program for... More 

Ames, IA
Level Contributor
148 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 13 February 2014

This hotel is at the east end of downtown SA, away from, yet still near to River Walk and other attractions. Suites are spacious for a downtown Residence Inn. There was a little wear and tear on our room, but it was clean. Front desk staff was friendly and helpful, greeted us each time we walked in. One advantage this... More 

Helpful?
Thank williedillo
Nichole F, Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Thank you so much for taking the time to give us your feedback on your recent stay at the Residence Inn Alamo Plaza. We are so glad that you were pleased with your stay here and look forward to being able to serve you again soon! Thank you for your loyalty to Marriott! More 

Level Contributor
87 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 7 February 2014

This is my third review of a property in this area. There is a Fairfield Inn across the street and a Springhill Suites a block away. All three properties are nice, however the Residence Inn give you more value if they are the same price. I had a one room suite. Nice living area with flat panel tv and bedroom... More 

Helpful?
1 Thank jbarm
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear JBARM: Thank you for staying with us and also thank you for taking the time to write this review. Please come back and visit us again soon! We appreciate you pointing our strong points and invite you back to visit us again soon. Thanks again! Dusty Smith More 

Chelmsford, United Kingdom
Level Contributor
311 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
Reviewed 7 February 2014

Easy check-in to the 1 bedroom apartment, kitchenette, living room on the 11th floor overlooking the freeway, but I guess could've asked for the other side. Clean, comfortable bed, coffee/tea making facilities. An excellent location, just 5 minutes walk from the Alamo & the pretty River Walk. Other places to visit of note, also quite close so nothing too far.... More 

Helpful?
Thank saxondean
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Thank you for your kind review and description of our hotel and it's location. I could not agree more. I further apologize if the charge for parking was a surprise. Prior to working at this hotel (7 years) I only worked at suburban and airport hotels, thus I learned about parking charges at urban hotels. Our charge is on the... More 

Winnipeg, Canada
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 February 2014

I have stayed at plenty of Residence Inn locations in my 20 yeaes of travelling for work, and have always enjoyed them! This location is no different, very nice building in a great location for business travelers. The room I stayed in was on the 10th floor of the South East corner, which had an OK view of downtown San... More 

Helpful?
Thank HercMech
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear HercMech: Thank you for staying with us at the Residence Inn Alamo Plaza and thank you for taking the time to complete this review on TripAdvisor. We look forward to hosting you on a future visit to San Antonio. I am sorry to learn of your displeasure with the quality of the sheets in the hotel. The only difference... More 

Round Rock, TX
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 19 January 2014 via mobile

I should have written this review right after my trip to given more specific reasons why we did not enjoy our family stay. But here are a few we stayed on the SE corner room and could hear a pretty load dance music from a bar until well after midnight. The bed sheets were paper thin and very uncomfortable. IT... More 

Helpful?
Thank JDBfromTexas
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear JDB from Texas: Thank you for taking the time to write a review on your stay at our hotel. I apologize that your stay wasn't excellent. Thank you for the kind comments about our location and our staff. As Trip Advisor provides anonymity, I do not know the exact date of your stay. We were incredibly busy during the... More 

Doha
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 13 January 2014

Stayed here for only one night with my family. We booked a 1-bedroom suite through their website a day before our arrival date. We chose the room package which was inclusive of the $24 parking. The location was good as it was near the freeway and walking distance from the major attractions. It was approximately 100 meters from the Alamo.... More 

Helpful?
Thank jdm922
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Thank you very much for taking the time to complete this review as well as thank you for staying with us at the Residence inn Alamo Plaza. Glad to hear that all went well with your stay! Please come back and stay with us again in the near future. Also, thanks for all your Trip Advisor reviews. Sincerely, Dusty Smith More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
San Antonio hotel. ... more   less 

Additional Information about Residence Inn San Antonio Downtown/Alamo Plaza

Address: 425 Bonham Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio
Price Range: $173 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Antonio Downtown/Alamo Plaza 3*
Number of rooms: 220
Reservation Options:
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Also Known As:
Residence Inn San Antonio Downtown/Alamo Plaza Hotel San Antonio
Residence Inn Alamo Plaza
San Antonio Residence Inn
Hotel Style:
#14 Family Hotel in San Antonio
#21 Business Hotel in San Antonio
#35 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn San Antonio Downtown/Alamo Plaza staff and other travellers.
5 questions
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Ridgeland, Mississippi
over a year ago
Pasadena, Texas
over a year ago
Saint John, Canada
over a year ago

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Questions? Get answers from Residence Inn San Antonio Downtown/Alamo Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a higher floor room that does not face the noisy night club on Bonham!!”
 of 5 bubbles monicasX2465KL, 21 Nov 2016 | Read review
“Away from the club next door.”
 of 5 bubbles 846steph, 29 Aug 2016 | Read review
“I believe corner rooms (close to the stair) is a little more spacious than other inner rooms”
 of 5 bubbles romell858, 11 Aug 2016 | Read review
“Higher floors do seem to have less noise.”
 of 5 bubbles BlondeTraveler16, 2 Aug 2016 | Read review
“On weekends, choose a higher floor.”
 of 5 bubbles keavonr, 26 Jul 2016 | Read review
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