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Hotel Indigo San Antonio Riverwalk

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Traveller (390)
Room & Suite (186)
Dining (16)
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Overview
  • Excellent41%
  • Very good35%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“the river”(178 reviews)
“minute walk”(61 reviews)
“aveda products”(20 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (980)
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Traveller rating
383
334
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334
141
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Show reviews that mention
All reviewsthe riverminute walkaveda productstobin centerfront deskwater taxi stopkeurig coffee makerwood floorsnice hotelwould stay here againsan antonio riverwalkroom was largestreet levelrestaurants and shopsthe pearldowntown areabalcony
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1 - 5 of 956 reviews
Reviewed yesterday

The hotel is situated around a 15 minute walk to the bars and restaurants, along the river walk. The rooms are large with 2 queen beds with effective air-con. The bathroom was small in comparison but was well fitted and modern. Staff really friendly and...More

Thank TravelAgent1066
Hotel's Favourite
Reviewed March 10, 2018 via mobile

We arrived early and all was ready. From the service at the front desk to the employees in the hallway, all were friendly and helpful. We received a fantastic room on the 3rd floor. It was clean and had a nice big balcony. Room 353....More

1  Thank Chachi34
Response from RWIndigo, Manager at Hotel Indigo San Antonio RiverwalkResponded March 20, 2018

Dear Guest, thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to share your review with our staff. I am...More

Reviewed 3 days ago

Although the staff was friendly at the hotel, our room was very disappointing. We came down in the middle of the week to miss the weekend crowd. We were placed in a room that was right next to the construction site and it was very...More

Thank Deb V
Reviewed 1 week ago

The front desk staff was very friendly and accommodating/ The hotel overall was GREAT!!! Our room was PERFECT!!!! The only CON was the house keeping. When we returned to our room the floor was dirty and had not been cleaned. My sons white socks were...More

Thank amyno8812
Response from Ramon R, Front Office Manager at Hotel Indigo San Antonio RiverwalkResponded 1 week ago

Thank you for your review. I am very happy that the staff was welcoming, friendly and accommodating and that you enjoyed your stay with us.. However, I am sorry to hear that you were not satisfied with the returned to your room regards to the...More

Reviewed 1 week ago via mobile

Do not go to this hotel or buy Groupon for this hotel. Construction in high rise right outside window. It is 630 am and there is loud banging, earth moving, dump truck beeping noise. No warning about noise on hotel or Groupon website. Hotel is...More

Thank swimtexas
Response from Ramon R, Manager at Hotel Indigo San Antonio RiverwalkResponded 1 week ago

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$132 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Romantic Hotel in San Antonio
#66 Family Hotel in San Antonio
#67 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Romantic Hotel in San Antonio
#66 Family Hotel in San Antonio
#67 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (390)
Room & Suite (186)
Dining (16)
Pool & Beach (10)
Amenities (9)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Beth D
May 4, 2018|
AnswerShow all 6 answers
Response from rebeccaspacex | Reviewed this property |
I have a picture of the pool taken from our balcony at 12pm and there is sun around most of the pool. You probably do have to move your chair around to stay with it, but I laid out for about an hour and didn't have to move.
1
Vote
AndyMain123
February 10, 2018|
AnswerShow all 4 answers
Response from Michael K | Reviewed this property |
Hotel does not offer shuttle service. Best cost effective choice would be Uber. Other options available in terminal
1
Vote
Randy M
January 16, 2018|
AnswerShow all 6 answers
Response from lyssak11 | Reviewed this property |
We took Uber and it was about a 5 minute ride if that. My husband is disabled so we couldn't walk.
1
Vote
Room Tips
"Ask for a river view, or interior room while constructions is going on"
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"The upfront with the staff, I promise they will take care of you!"
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"Ask to be on the river side."
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"Rooms with balconies are amazing"
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