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The staff here is very friendly and great, however... the beds are pretty stiff, the noises from the hallway are loud, especially the doors opening and closing. Had a room near the side door. Heard the food delivery guys for at least 1/2 hour@5 am....More
Thank Bonnie H
Response from Keily B, Manager at Fairfield Inn & Suites San Antonio Downtown/Market SquareResponded 1 August 2017
Hello Bonnie H:
Thank you for taking the time to provide your feedback about your recent stay. We appreciate your detailed response so we can correct any issues you had. I am glad that you enjoyed the staff, they pride themselves on delivering great service...More
I have stayed at Fairfield Inn & Suites before. This location was close enough to Downtown yet not too close. The customer service was really good. They took care of any needs that we had very quickly. This was both morning and evening staff. They...More
Response from General M, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market SquareResponded 2 August 2017
Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to...More
A great family hotel in an excellent location to get to the main attractions in San Antonio. Kevin, the Assistant General Manager, was especially helpful in getting us an extra room during a very crowded night for the hotel. An excellent breakfast was also served...More
Response from General M, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market SquareResponded 25 July 2017
Thank you for your great review. We are glad that you enjoyed your stay and the location. We appreciate your business and look forward to your return.
The customer service was acceptable but they definitely need to invest in more maintenance on this hotel. The A/C in our room needed servicing as it was running on 62 degrees and it was not cooling. As soon as you enter through their lobby the...More
Response from Keily B, Manager at Fairfield Inn & Suites San Antonio Downtown/Market SquareResponded 20 July 2017
Thank you for taking the time to share you feedback with us about your recent stay. Please accept my sincere apologies for the shortcomings you mentioned about the AC, I have passed your comments along to the proper staff to ensure this is...More
My family and I stayed at the Fairfield marketplace in San Antonio and the one thing that stood out to us was their customer service. The staff was prompt in their response time, in their helpfulness and were extremely friendly. We had an issue and...More
Thank India's T
Response from General M, General Manager at Fairfield Inn & Suites San Antonio Downtown/Market SquareResponded 19 July 2017
Thank you for taking the time to share your recent experience with us. We are delighted that you enjoyed our friendly staff. We hope to have the opportunity to welcome you again, and we’ll strive to make your future stays worthy of five stars.
US$93 - US$157 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#46 Family Hotel in San Antonio
#90 Business Hotel in San Antonio
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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San Antonio >
Also Known As
Fairfield Inn San Antonio Downtown/Market Square Hotel San Antonio ,
Response from Matthew O | Property representative |
Our hotel is located directly across the street from a beautiful Catholic Church, and kitty corner to the City's central Police Station. We are still a large city, and downtown in any large city requires you... More
Our hotel is located directly across the street from a beautiful Catholic Church, and kitty corner to the City's central Police Station. We are still a large city, and downtown in any large city requires you to keep your wits about you, but overall I find San Antonio to be very safe. There is some industrial area to the west of us, but not much reason for you to travel that way unless you are working in that area.
The convention center is a short drive straight down Cesar Chavez blvd. I recommend taking an Uber for $5-$6. We do not provide any sort of shuttle services.
Looking forward to your stay!