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Courtyard San Antonio Downtown/Market Square

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Courtyard San Antonio Downtown\/Market Square
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262 Reviews from our TripAdvisor Community

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Showing 243: English reviews
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Abu Dhabi, United Arab Emirates
Reviewed 1 week ago via mobile

I stayed here recently on a business trip. The amenities were fine (gym, pool, etc), and the cafe was good. Breakfast is not included. The rooms were clean and comfortable. The location was not great, over a mile away from the convention center. I wished I had a car when staying here and it would have been much better. For...

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Helpful?
Thank natnoodle11
Rigby, Idaho
Reviewed 2 weeks ago

This hotel is significantly less per night than the hotels you will find on the riverwalk downtown. The thing is, you can stay here and easily walk downtown, less than a mile away. I did and found it very easy. The hotel itself is showing its age here and there, but staff are friendly and I was treated well. It...

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Helpful?
Thank ajnuff
Sugar Land, Texas
Reviewed 4 weeks ago via mobile

I stayed here for a week as I had a long term employment contract in San Antonio. The staff was accommodating in every possible way and I was both so impressed and so very grateful for their hospitality. Sadly the company I was working for is making a huge acquisition that will be announced on Tuesday thus causing a change...

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Thank nkn9
Samantha C, Event Specialist at Courtyard San Antonio Downtown/Market Square, responded to this review

Thank you so much for taking the time to let us know how we are doing. We look forward to seeing you the next time your travels bring you back to San Antonio.

Marquette, Michigan
Reviewed 14 February 2017

Average hotel. The rooms were nothing special and the pool was a little cold. The hot tub was nice and it was cool to be able to walk everywhere. The highway and trains were kind of loud, but it is expected in a city. We hopped on several bike paths right from the hotel and you could walk a block...

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Thank auryan
Houston, Texas
Reviewed 29 December 2016 via mobile

Convenient to Riverwalk, Alamo and Alamodome. Moderate price (we used points) Friendly staff. No early check-in. Average size rooms. Housekeeping was very helpful getting extra bedding for couch. Outdoor pool but indoor whirlpool.

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Helpful?
Thank houston5
San Diego, California
Reviewed 26 December 2016

We walked in early and requested an early checkin, and understood if it was not available. The girl at the desk was rude, yet allowed us to check into one of our rooms. We sat in the lobby for a bit and watched the exact same clerk be super friendly to someone who was clearly a returning guest. It was...

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2Thank butterflyfitjen
Management response:

Dear Butterflyfitjen, we apologize for the service you received during your stay. Please know that does not fall under our standards and we will be sure to address it with our staff. We hope the next time you are in town, you allow us the opportunity to show you that we hold Marriott standards equality with everyone.

Houston, Texas
Reviewed 8 November 2016

Everything about this hotel is average or below and it is really not worth 100 bucks or more a night. The hallway carpets were dirty, the hotel didn't smell very pleasant and the bathroom sink was backed up. Stacks of flyers for scam pizza delivery kept coming under the doors which obviously means people are constantly coming in who shouldn't...

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Helpful?
3Thank Connor J
Samantha C, Event Specialist at Courtyard San Antonio Downtown/Market Square, responded to this review

Good Morning, We have reviewed your case and have contacted the appropriate hotel team to handle this issue. San Antonio hotel and lodging association is currently working with the San Antonio Police department to combat the solicitation that many of our downtown hotels are receiving from these pizza flyers. We hope to better serve you the next time your travel...

Scottsdale, Arizona
Reviewed 10 October 2016 via mobile

Everything about this place is average, and even under average for a Courtyard. Name is misleading - not in actual downtown nor at Market Square (Mercado). Location is a bit too far from Riverwalk for walking unless you have time and are really fit (half an hour) in a sort of deserted industrial neighborhood, and rooms are getting a little...

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Helpful?
Thank Mark S
Samantha C, EVENT SPECIALIST at Courtyard San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to let us know how we are doing. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue. We hope to...

London, United Kingdom
Reviewed 7 October 2016

This motel is conveniently located for access to the Alamo and Riverwalk but it is pretentious and doesn't live up to expectations. No breakfast is provided, although there is a small restaurant and bar on site, which we thought was expensive. Our room was quiet and comfortable but housekeeping was poor and we had to go down to reception to...

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Helpful?
Thank W00dway
Management response:

Thank you W00dway for the feedback you provided us regarding your recent stay. Please accept our apologies for the poor service in housekeeping. Rest assure that we have provided the feedback to them in order to assure it does not happen again. We hope that on your next visit to the area you allow us to prove that we do...

Highlands Ranch, Colorado
Reviewed 4 October 2016

On the 2nd night of my stay over Easter Weekend, I discovered blood on the top sheet and pillowcases. Our room was not cleaned on Easter Sunday for some reason. The blood was not mine. Sleeping in somebody else's bodily fluid is very traumatic.

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Helpful?
Thank dovecanyon
Oscar M, Manager at Courtyard San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to fill out a review on our hotel. This issue was addressed immediately and has been corrected. Thank you for staying with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Courtyard San Antonio Downtown/Market Square

Address: 600 S Santa Rosa Ave, San Antonio, TX 78204-3128
Region: United States > Texas > San Antonio > Avenida Guadalupe
Price Range: $152 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Antonio Downtown/Market Square 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard By Marriott San Antonio Downtown/Market Square Hotel San Antonio
Courtyard San Antonio Downtown
San Antonio Marriott
San Antonio Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard San Antonio Downtown/Market Square staff and other travellers.
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Questions? Get answers from Courtyard San Antonio Downtown/Market Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oh they leave you earn plugs in the room for a reason- which I did use. the AC units are LOUD”
 of 5 bubbles Layla117, 3 Oct 2016 | Read review
“I had a room on the 1st floor it was quiet”
 of 5 bubbles ChicagoTrish_D, 26 Aug 2016 | Read review
“We were upgraded to a King Suite because they were busy - amazing!”
 of 5 bubbles bachboy2015, 7 Jun 2016 | Read review
“Perhaps a room away from the busy streets on two sides.”
 of 5 bubbles jackyglo, 31 May 2016 | Read review
“Soo nice to have an elevator.”
 of 5 bubbles familytravlerchicago, 24 May 2016 | Read review
5 of 5