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Holiday Inn Express San Antonio Airport

159 reviews
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Traveller (45)
Room & Suite (23)
Dining (6)
Overview
  • Excellent41%
  • Very good37%
  • Average15%
  • Poor6%
  • Terrible1%
Travellers talk about
“front desk”(22 reviews)
“rest your head”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
2.5 Star Hotel
All hotel details
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (159)Write a Review
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59
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Show reviews that mention
All reviewsfront deskrest your headthe breakfast areaan early flightgreat showershuttle serviceparking garagenext morningvending machinesfamily stayyogurthot breakfasta great stayfree weightsquiet locationthe loopexercise room
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41 - 45 of 151 reviews
Reviewed 27 March 2016

I think this will be a good hotel few months later my stay. There was work in progress for renevation. My room was old and not fo fresh. I seen a floor with brand new decoration, so the future will be "better" for this hotel....More

Thank gmz63
Response from Aaron F, Manager at Holiday Inn Express San Antonio AirportResponded 28 March 2016

Thank you for your comments. We do have several floors complete, so please return in the future and ask our Front Desk agent to put you in one of our newly renovated rooms. Thank you for staying and we hope to see you again soon.

Reviewed 25 March 2016

An older property but is in the middle of a complete remodel. the staff was great and the breakfast was very filling. the shuttle driver was not a pleasant person though. we thought he was rude and didn't appear to care if your bags got...More

Thank mike h
Reviewed 12 March 2016 via mobile

I wish I would have been notified that this hotel was being remodeled when I booked it. The price is not discounted. My work required that I work early mornings and late evenings with some time off mid day. It was impossible to sleep with...More

Thank Eric C
Response from Aaron F, Manager at Holiday Inn Express San Antonio AirportResponded 13 March 2016

Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope that you will return once our renovation is complete...More

Reviewed 18 February 2016 via mobile

I stayed here for 2 weeks and the staff was very accommodating and nice! Breakfast was a great surprise as it was a full order delicious BF! Staff assisted with those little things that mean a lot when your away from home. Thank you! Recommend...More

Thank mrivera69
Response from Aaron F, Manager at Holiday Inn Express San Antonio AirportResponded 19 February 2016

Thank you very much for your kind words regarding our staff. I am ecstatic that we were able to make your stay a pleasant one. For some reason, the review came through as a one star, and based on your comments, I am sure that...More

Reviewed 17 February 2016 via mobile

I will say that I am a bit of a "hotel snob" but I had the best customer service at this hotel. We were on the renovated floor so our room was very nice and new. The breakfast was delicious. We were there for a...More

Thank CariSB9671
Response from Aaron F, General Manager at Holiday Inn Express San Antonio AirportResponded 20 February 2016

Thank you very much for your kind words. I am glad that our team was able to provide a pleasant experience for you during your stay.

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1789101131
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Tennis Court
Outdoor pool
Details
Price range
US$103 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#86 Family Hotel in San Antonio
#98 Business Hotel in San Antonio
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#86 Family Hotel in San Antonio
#98 Business Hotel in San Antonio
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (45)
Room & Suite (23)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Only thing I would recommend is ask for a room that is not on the side by Loop 410. High traffic all night."
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"Clean your Keurig before using and ask for a room on the top floor"
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"Avoid pool side/parking lot rooms"
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"Get a room where renovation is done and does not face the highway."
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