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Fairfield Inn & Suites San Antonio Airport/North Star Mall

10.4 km from San Antonio centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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1 room, 2 adults, 0 children
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88 NE Loop 410, San Antonio, TX 78216-5801
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203 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites San Antonio Airport/North Star Mall
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Showing 195: English reviews
Tampa
Reviewed 2 August 2014

Getting to this particular location was a little tricky since I was pulling my car behind a uHaul - but once I was parked, the rest was fantastic! Amanda at the desk was patient with me after a LONG day of trucking from Mobile to San Antonio. She could tell I was exhausted and upgraded me to a much larger...

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Helpful?
1Thank muscmn121
Kirk A, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you very much for your positive feedback. We hope to serve you again in the near future. Best wishes, Kirk Anderson

Harker Heights
Reviewed 27 July 2014

We had a very nice room on the third floor--an executive suite. King size bed was very comfortable, breakfast was good--had a very sweet lady managing, but no shuttle to the airport on the weekends!??

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Helpful?
Thank kennedygirl70
Kirk A, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you very much for your positive feedback. We hope to serve you again in the near future. Best wishes, Kirk Anderson

Reviewed 20 July 2014 via mobile

Checked in for a couple days with 4 kids and the husband for a weekend mini-vacation. While making reservations we were told that the double queen rooms were all booked and they only had King's available. So we went ahead and booked it because the rates were in our budget. Once we arrived we asked if a king executive suit...

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Helpful?
Thank Pickensrose
Kirk A, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you very much for your positive feedback. We hope to serve you again in the near future. Best wishes, Kirk Anderson

Eagle Pass, Texas
Reviewed 7 July 2014 via mobile

We stayed at the hotel for one night. It was ok ,BUT my kids were not able to get in the first day since it was super dirty. And the next day it was closed for cleaning. So much for them going for a swim. There was a sign saying to go to the pool at the neighbor hotel which...

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Helpful?
Thank iamdissa
Kirk A, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Hello, Thank you for your review during your most recent stay. I want to apologize for the inconvenience you experience with our pool being shut down. We have corrected the issues you brought to our attention. We hope to regain your trust and business in the near future. Best wishes, Kirk Anderson General Manager

Denver, Colorado
Reviewed 1 July 2014

Hadn't stayed in a Marriott product in a while and after I woke up to a roach on the extra bed on my last stay at a competitor, I had to make a switch. The front desk staff was energetic and fabulous to work with. When I checked in and out, it was apparent that they liked what they do...

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Helpful?
Thank DenverBobH
Kirk A, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Hello, I am very happy to hear you enjoyed your stay with us! We look forward to serving you again the future. Best wishes, Kirk Anderson

Gainesville, Florida
Reviewed 21 June 2014

I just spent a week at this hotel. After trying the nearby Residence Inn, I expected this property to be equally pleasant. It was definitively worse. Firstly, the noise. What hotel has their dumpsters emptied every other day between 4-6am right outside the guest rooms? It woke me up every time it happened. For whatever reason, the planes also blast...

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Helpful?
Thank Martin S
Kirk A, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Hello, Thank you for your review during your most recent stay. I want to apologize for the inconvenience you experienced. We have a number of different tactics we are using to combat the sound issues you mentioned. Thank you again for bringing these issues to our attention and we hope to serve you again in the future. Best wishes, Kirk...

Texas
Reviewed 17 June 2014

We stayed 2 nights and were very satisfied with a nice, clean room and the friendly, accommodating front desk. We booked the room via Priceline just a couple of days prior to check in and got a deeply discounted Express Deal. I called ahead and requested 2 beds, and was told that they would make a note, but couldn't promise...

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Helpful?
2Thank The5Ps
Kirk A, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Clean and friendly is what we strive to be 100% of the time. I am very glad you enjoyed your stay with us and hope to serve you again in the future. Best wishes, Kirk Anderson

Smithfield, Virginia
Reviewed 10 June 2014

With a 5:45 AM flight, we changed our plans and stayed at the airport our last night in San Antonio. Since this was a Marriott property, we figured it would be just fine. First, when we checked in they let us know there was only a shuttle to the airport starting at 5:30 AM!! This should have been on the...

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Helpful?
1Thank Dialady
Kirk A, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Hello, Thank you for your review during your most recent stay. I want to apologize for the inconvenience you experience. Our goal is always 100% satisfaction and your voice is our best resource. We are addressing the issues you experienced and hope to regain your trust and business in the near future. Best wishes, Kirk Anderson General Manager

Lebanon, Ohio
Reviewed 30 May 2014 via mobile

My family and I stayed here overnight before catching a flight from the airport. The hotel was conveniently located near a few restaurants (we walked to Crackle Barrel) and easy to reach from Loop 410. The checkin was easy there was no wait. Parking lot is well lit. We didn't use the pool or eat the breakfast. I don't have...

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Helpful?
1Thank BobcatinTX
Kirk A, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Hello, Thank you for your review during your most recent stay. We hope you will choose us again in the near future. Best wishes, Kirk Anderson General Manager

Dallas
Reviewed 11 May 2014

This hotel as seen better days. The room did not seem clean and the common areas were not impressive. I've stayed at several Fairfields and this was on the lower end. The tub was really stained and I even went out and bought some Clorox spray to be sure it was sterile.

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Helpful?
1Thank Shishkabob
Kirk A, General Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Hello, Thank you for your review during your most recent stay. I want to apologize for the issues with the old shower curtain and stained tub. We have corrected the issues you brought to our attention within that room and hope to regain your trust and business in the near future. Best wishes, Kirk Anderson General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
NEWLY-RENOVATED! The Fairfield Inn San Antonio Airport/North Star Mall hotel features renovated rooms and lobby just a half mile from the terminal. Guests appreciate our free perks including airport shuttle, WiFi and hot breakfast. Rest peacefully in redesigned rooms with flat-screen TVs, blackout curtains and plush bedding. Take a dip in our pool or get in a workout at our 24-hour fitness center. Join us every morning for a complimentary breakfast buffet where we’re serving up hot and cold favorites. Why hassle with downtown options when you can choose the newly-renovated Fairfield Inn San Antonio Airport/North Star Mall? ... more   less 

Additional Information about Fairfield Inn & Suites San Antonio Airport/North Star Mall

Address: 88 NE Loop 410, San Antonio, TX 78216-5801
Region: United States > Texas > San Antonio
Price Range: $125 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites San Antonio Airport/North Star Mall 2.5*
Number of rooms: 120
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Also Known As:
Fairfield Inn San Antonio Airport/North Star Mall Hotel San Antonio
Fairfield San Antonio
San Antonio Fairfield Inn
Hotel Style:
#8 Green Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites San Antonio Airport/North Star Mall staff and other travellers.
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South Padre Island, Texas
2 months ago

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Questions? Get answers from Fairfield Inn & Suites San Antonio Airport/North Star Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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