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Other than the clerk being very sweet this place is a dump. If you pay with cash you have to leave a $100 deposit that takes up to ten days to get back in the form of a check. Never heard of such a thing....More
Thank Johnathan M
Response from Manager_11525, General Manager at Extended Stay America - San Antonio - ColonnadeResponded 29 July 2014
Johnathan - The feedback provided in your review is much appreciated. We sincerely apologize that your furniture and our level of cleanliness were not up to standard. In response to your feedback, we have requested for new furniture to be ordered for your room and...More
This hotel is 8 mi away from down town. Its neighbors include a gated apartment complex and several chain hotels.
We had recently stayed at another Extended Stay that was rated less highly than this, so there were certain expectations.
The hotel rooms are spacious...More
Thank Andrew Y
Response from Manager_11525, General Manager at Extended Stay America - San Antonio - ColonnadeResponded 27 June 2014
Andrew - The feedback provided in your review is much appreciated. I sincerely apologize about the smoke odor. To prevent this from happening again, my team is working to eliminate the smell and is taking steps to ensure it is not an issue moving forward....More
This particular hotel is nice looking from the outside, great location, which we needed it close to University Hospital. The room we stayed in was spacious but again just a little dated....they had complimentary coffee and oatmeal in the lobby in mornings....more variety would be...More
Thank Rhonda f
Response from Manager_11525, General Manager at Extended Stay America - San Antonio - ColonnadeResponded 11 June 2014
Thank you for posting a review of your stay with us. I'm glad that you enjoyed our location and your spacious room. Still, I apologize that you found our hotel to be dated. As well, I'm sorry that our grab-and-go breakfast did not meet your...More
Upon arriving, I was disappointed by the lack of knowledge of the hotel staff and their lack of professional presentation. The room we had was very large but a little unclean in areas like the kitchen and the bathroom. However, for the low price, it...More
2 Thank Jlphilbrook
Response from Manager_11525, General Manager at Extended Stay America - San Antonio - ColonnadeResponded 12 March 2014
Thank you for taking the time to write a review of our hotel. I am sorry that our staff did not attend to your needs in a professional manner. As well, I apologize that the cleanliness of your room did not meet your satisfaction. I...More
My wife and I decided to get away for the weekend in San Antonio. We stayed here and were quite pleased with our visit. The room was spacious. There was a full kitchen (which we did not utilize, but it was nice to know it...More
1 Thank billybob76511
Response from Manager_11525, General Manager at Extended Stay America - San Antonio - ColonnadeResponded 27 November 2013
Thank you for your recent review of your stay. I am so glad that you enjoyed your spacious room, especially the kitchen, and our staff's great service. Still, I am sorry that it was a bit noisy when you sat by the pool at night....More
US$63 - US$121 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stay Deluxe San Antonio-Colonnade Hotel San Antonio ,