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Sheraton Gunter Hotel San Antonio

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Sheraton Gunter Hotel San Antonio
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681 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Gunter Hotel San Antonio
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Showing 663: English reviews
Reviewed 1 week ago via mobile

The hotel is historic and lovely. The room was a substantial size, with comfortable bedding, however, the air conditioner was not adjusting to the set temperature. Additionally, the shower head was way too low so to not enable anyone over 5ft to shower comfortably. The staff was friendly and accomodating and the location was convenient to the riverwalk, alamo and...

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Thank Shoshana H
San Antonio, Texas
Reviewed 1 week ago

Desiree is the cashier at the bakery and coffee bar, she is a very pleasant person and greets me with a beautiful smile and hello every time I go in and she is there. It is a wonderful way to start my day. All the people I have met there are truly friendly and kind. Thank you, Jeanette C.

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Thank jcris2017
San Antonio, Texas
Reviewed 1 week ago

Had great service when I ordered by breakfast. Food was very good and the Kali was great. She is very friendly and has great customer service. Which is what I look for when I go to places. Great customer service for me is very important and if it is great, that will always bring me back. And on that note,...

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Thank dndwilliams2013
Ashtead, United Kingdom
Reviewed 2 weeks ago

This hotel is only a couple of blocks from the infamous San Antonio River Walk - so it is cheaper than those hotels on the River Walk - it was very comfortable, has an excellent good value breakfast and the rooms are an excellent size. It is best to eat at the restaurants on the River Walk as there is...

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Thank David S
A TripAdvisor Member
Reviewed 2 weeks ago

We stayed for a week at the Sheraton Gunter and truly enjoyed all that San Antonio has to offer. The room was average with two double beds. The beds were very comfortable with plush bedding. The shower head was very low in the bathroom so it was difficult to shower. The toilet was not what you would expect to see...

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bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

We apologize that your room accommodations failed to meet your expectations during your stay at the Sheraton Gunter San Antonio. But, we are happy that we were able to provide you friendly and helpful service. We strive to continue to improve as a hotel so that our guest will have no issue in their recommendation of the Sheraton Gunter. Kindest...

Reviewed 2 weeks ago via mobile

I was very disappointed with the quality of the hotel. Although it is an historic hotel the furnishings are unclean ,plumbing should be updated. I expectecd more from a 4 star hotel. The staff was very friendly and accommodating.

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Thank Manuela M
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

We sincerely apologize that our accommodations failed to meet your expectations during your family weekend. It is never easy to hear that we failed to satisfy our guest, but your comments serve as a tool to outline areas for improvement. We hope you will allow our friendly staff to better serve you in the future. Kindest Regards, Christopher Morgan Assistant...

Boerne, Texas
Reviewed 2 weeks ago

My other go-to hotel when attending events downtown. Beautiful historic hotel with comfy beds in unique rooms. Not a cookie cutter hotel with matching rooms. But if you do not like the arrangement of your bathroom, living area, etc. just call downstairs and see if they can switch you out. The staff is always ready to assist with whatever you...

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1Thank Hurricanearv
Vancouver, Canada
Reviewed 2 weeks ago

We came into town to watch the Royal Rumble, the location is excellent being very close to the riverwalk and close enough to the Alamodome. The staff at checkin and throughout the stay were helpful and tried to be as accommodating as possible. Now the issues, I booked 2 rooms and one was clearly booked as 2 beds. We just...

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Thank Daniel G
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

We sincerely apologize for any issues that occurred during your stay at the Sheraton Gunter hotel. We realize that the beginning of every great stay is providing the correct clean and comfortable room and it appears we missed our mark. We appreciate your comments regarding our awesome staff, but again apologize for delivering a stay that did not meet your...

Chicago, Illinois
Reviewed 3 weeks ago via mobile

Loved this location just blocks from the River Walk and attractions. This area is very clean (can't say that about much of this town). Lovely Lobby with a great hotel restaurant with indoor and outdoor sitting. Rooms are very large and nice big windows. I was up very late and slept in until noon and heard nothing so the rooms...

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Thank Denapriser
Sussex, Canada
Reviewed 3 weeks ago

We just returned home from San Antonio. During our time there we stayed at the Sheraton Gunter. We used our air miles to stay here so we just ended paying the taxes. Reviews had been good so how could you go wrong. Location was great. It was short walks to the river walk and attractions like the Alamo. It was...

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1Thank KBSussexNB

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Embrace history and timeless design at the Sheraton Gunter Hotel San Antonio. 13 conference rooms and Grand Ballroom. Our flexible space can accommodate up to 500 guests. ... more   less 

Additional Information about Sheraton Gunter Hotel San Antonio

Address: 205 East Houston Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: $199 - $460 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Gunter Hotel San Antonio 3.5*
Number of rooms: 322
Reservation Options:
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Also Known As:
Sheraton San Antonio
San Antonio Sheraton
Hotel Style:
#73 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Gunter Hotel San Antonio staff and other travellers.
6 questions
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Clarkston, Michigan
16 days ago
3 months ago
Harper, Texas
7 months ago
over a year ago

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Questions? Get answers from Sheraton Gunter Hotel San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room sizes vary a bit, so ask what you are getting. all are nice though”
 of 5 bubbles evelync942, 13 Feb 2017 | Read review
“This hotel is only a couple of blocks from the River Walk - Best to eat at the restaurants on the River Walk.”
 of 5 bubbles V6092YFdavids, 7 Feb 2017 | Read review
“Interior facing rooms are quite but have no view. There is street noise so if you are sensitive give up the view.”
 of 5 bubbles Hurricanearv, 2 Feb 2017 | Read review
“all of the rooms I've stayed in have been great-the 11 and 12 floor are incredible. you cant beat the location. The gym is nice!”
 of 5 bubbles keristewart, 25 Jan 2017 | Read review
“If you can afford it, opt for a suite. They are large.”
 of 5 bubbles Lisa_Recommends_This, 11 Jan 2017 | Read review
5 of 5