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Homewood Suites by Hilton San Antonio - Riverwalk / Downtown

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Homewood Suites by Hilton San Antonio - Riverwalk \/ Downtown
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1,005 Reviews from our TripAdvisor Community

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Showing 986: English reviews
Reviewed yesterday NEW

Very comfortable. The suite was spacious. Excellent comfortable beds. The internet service was very good. I did not need the paid premium service. The free service gave me all I needed to do my work. I like that they only change the sheets if requested and the same with the towels. Its such a waste to change every day. Lots...

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Helpful?
Thank lawrencec61
Houston, United States
Reviewed 1 week ago NEW

Excellent stay. I can not say enough good things about the staff, food and the hotels efforts to make you feel at home. When I checked into the hotel I had ordered a one room with a king size bed. Upon my arrival the young lady who checked me in asked, would you like to be upgraded at no additional...

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Thank genec843
Reviewed 1 week ago

The suites are very large, and our view (on the Riverwalk side of building) was absolutely beautiful. This hotel was well within walking distance to the Riverwalk with numerous restaurants and hotels. Other attractions, such as The Alamo, the River Center Mall, La Villita were within .5 miles walking distance. We arrived during the Christmas/New Year's holidays and the lights...

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Helpful?
Thank Cheryl H
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Hello Cheryl and thank you so much for taking the time to share this feedback regarding your stay with us. The holidays are a great time to visit San Antonio! I am glad to hear you had a great stay. We look forward to welcoming your back very soon.

rockwall, United States
Reviewed 1 week ago

The Room was not what was requested. I requested a room away from the elevator, but the room given was right by the elevator. The bathroom was dated and dirty. The ceiling had visible water damage spots. The lay out of the room was supposed to be a suite layout. Our door opened up in the bed room. The room...

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Helpful?
Thank lelandp2017
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Hello Leland and thank you for the feedback regarding your stay with us. I sincerely apologize every aspect of your stay wasn't remarkable. We will review your comments with our entire team in an effort to correct the areas within our control. We appreciate your business.

Palo Alto, United States
Reviewed 1 week ago

Excellent Location to Riverwalk, superfriendly staff. Our unit was not very clean. The food during breakfast and evening social was not the best. Wish they had self-parking option instead of inflated valet parking charges.

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Helpful?
Thank gerryy2017
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Hello Gerry and thank you for taking the time to post this review of your stay with us. I am pleased to hear you enjoyed our location and staff. I apologize for any cleanliness issue you may have experienced. I will be working with our housekeeping team to correct any issues that may exist. We sincerely appreciate your business and...

Missouri
Reviewed 2 weeks ago

We just returned from 2 nights at this hotel. We loved it! It was very clean. Even though we did not really use the "living room" portion because we weren't in the actual room often, it would be great to have the extra space, tv and appliances if needed! This would be perfect for families. The location was awesome and...

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Helpful?
Thank ashbris
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Hello Ashbris and thank you for the feedback. We sincerely appreciate your business and hope you decide to stay with us next time you are in town.

Eau Claire, Wisconsin
Reviewed 2 weeks ago

Very nice place with large room. Extremely helpful staff - especially the breakfast hostess. Very good breakfast and evening social offerings. It was really nice to be located right on the river walk. Only negative was the $27 daily valet charge.

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Helpful?
Thank stevenqWI
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Hello Steven and thank you for taking the time to post this review of your stay with us. We sincerely appreciate your business and hope you decide to stay with us next time you are in town.

San Francisco, California
Reviewed 2 weeks ago

The location of the hotel is fantastic with a dining area that overlooks the Riverwalk. We found the front office staff to be helpful, friendly, and professional. The staff serving the complementary breakfast was also extremely friendly and helpful ( although they seemed understaffed given the quantity of people that were having breakfast). We specifically selected this hotel because it...

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Helpful?
Thank MomofRAS
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Hello MomofRAs and thank you for taking the time to provide this feedback regarding your stay with us. I am pleased to hear you enjoyed our location as well as our friendly and helpful staff. I sincerely apologize for any cleanliness issues you experienced. Please know I will personally share this feedback with my housekeeping team in an effort to...

San Diego, California
Reviewed 2 weeks ago via mobile

Was trying to decide between Homewood and Drury Plaza and in hindsight would have done Drury. Homewood isn't bad and I think it's probably really good if you push for the right room. We were on the 3rd floor facing the Westin (i.e. A brick wall) and the noise in the morning was terrible. There was also limited hot water...

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Helpful?
Thank TeacherKris
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Hello TeacherKris and thank you for taking the time to provide this feedback regarding your stay with us. I sincerely apologize if every aspect of your stay wasn't 100% awesome. It is our goal to insure every guest leaves our hotel completely satisfied. We do have our challenges (i.e. the view from some of our suites) but we try to...

Pueblo West, United States
Reviewed 2 weeks ago

First thing I'll say - don't rent a car in San Antonio! I paid a lot to park it at the hotel and never once took it out. Walked everywhere! This hotel was very comfortable, right on the river walk. Staff was extremely pleasant and kept up with the number of guests.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Dorothy B
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Hello Dorothy and thank you for the feedback. We sincerely appreciate your business and hope you decide to stay with us next time you are in town.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy being in the heart of scenic and historic San Antonio, Texas at our Homewood Suites by Hilton® San Antonio-Riverwalk/Downtown hotel. Situated on the famous Riverwalk, our all-suite hotel is convenient to historical sites, shopping and dining. Connect with home and the office with free high-speed internet access. Start your day with a hot full breakfast served daily. At the end of a long day, unwind with our evening dinner and drinks (beer, wine, margaritas) served Monday to Thursday. Both meals are included with your stay. Or, prepare your own meal in the fully equipped kitchen, featuring a refrigerator, microwave, two-burner stove top, dishwasher and utensils. Lounge in one of our one or two bedroom suites with a separate bedroom and living area featuring a sofabed and TVs with premium cable channels. Host a meeting or event for up to 90 people and use the services available in our business center. Relax in our rooftop pool or whirlpool, or work out on the latest fitness equipment. Shop at nearby Rivercenter Mall and El Mercado. Learn about Texas history at the Alamo and Governor’s Palace. Dine on local and international foods. Plan family activities at Sea World, Splashtown and the San Antonio Zoo. Business travelers will enjoy our proximity to the H. B. Gonzales Convention Center. Our multi-lingual staff will help you find the best options in San Antonio. ... more   less 

Additional Information about Homewood Suites by Hilton San Antonio - Riverwalk / Downtown

Address: 432 W Market St, San Antonio, TX 78205-2920
Region: United States > Texas > San Antonio > East Side
Price Range: $238 - $634 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton San Antonio - Riverwalk / Downtown 3*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, Travelocity, Hotels.com and TripOnline SA so you can book your Homewood Suites by Hilton San Antonio - Riverwalk / Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Riverwalk / Downtown Hotel San Antonio
Homewood Suites San Antonio
Homewood San Antonio
San Antonio Homewood Suites
Hotel Style:
#12 Romantic Hotel in San Antonio
#27 Business Hotel in San Antonio
#45 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton San Antonio - Riverwalk / Downtown staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton San Antonio - Riverwalk / Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in room 301 and had a great view!”
 of 5 bubbles ashbris, 2 Jan 2017 | Read review
“Ask for a room that overlooks the Riverwalk”
 of 5 bubbles 2theou, 22 Dec 2016 | Read review
“The studio suite was awesome. So modern and spacious !”
 of 5 bubbles crystaltovar, 19 Dec 2016 | Read review
“We were on the 8th floor and didn't hear a thing from any other room.”
 of 5 bubbles Barb094, 28 Nov 2016 | Read review
“Ask for suite with bedroom over the River Walk”
 of 5 bubbles Chinapjs, 22 Nov 2016 | Read review
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