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Comfort Suites Alamo/River Walk

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505 Live Oak St, San Antonio, TX 78202-1900
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (232)
Room & Suite (128)
Dining (51)
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A note from Comfort Suites Alamo/River Walk
Updated 20-06-02

About

#20 of 382 hotels in San Antonio
Location
Cleanliness
Service
Value
Travellers' Choice
Only San Antonio Spanish Boutique Hotel with All Suites and includes: -Free Full Breakfast Buffet daily and complimentary Mimosas with Breakfast on Weekends. -Free wine, beer, Margaritas and hors d'oeuvres ( Light Meal items Sept thru May) Tuesdays-Thursdays from 5-7 pm. -BONUS-Free Tour Shuttle Passes included for the Missions and the Museums. Famous Riverwalk, Historic Alamo, and 100 restaurants only 3 Blks. Staff focused on delivering the best"Guest Experience". Voted"Best Value Downtown". Only hotel that Sleeps up to 6 total guests. Ask at check In for complimentary tourist shuttle passes for all downtown attractions, art museums, missions, San Antonio Zoo and Botanical Gardens. . Free Meeting Room: Perfect for Corporate Training and board meetings. Complimentary Cake and Champagne for families visiting Lackland Airforce graduates. All 89 suites come with a sleeper sofa, microwave, refrigerators. Heated spa and pool. Tesla charging stations. Comfort Suites Alamo Riverwalk is perfect for families,couples and groups. Monthly rates for military, leisure and corporate clients. Call hotel direct for packages or to add items to your room for a minimal fee, upon arrival such as flowers or birthday cakes.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Mini golf
Kids stay free
Paid private parking on-site
Car park
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Private pool
Fence around pool
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Vending machine
Highchairs available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Interconnected rooms available
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Sofa bed
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, Spanish
1346Reviews53Q+A100Room tips
Traveller rating
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Popular mentions
Mariam S wrote a review Jun. 14
Lawton, Oklahoma27 contributions3 helpful votes
+1
This hotel is very dirty. From the elevators to the pool area to the rooms. Our room wasn't clean. We found a motrin on the floor, behind beds dirty mask, trash. The bedding had stains on comforters. The pool wasn't open during hours that were stated. The ceiling on 4th floor was leaking and tile fell out. There was 1 roll of toilet paper in room with 2 adults and 3 children. Had to go get as they only clean rooms every three nights. The plus side was the staff was incredibly friendly and any time we did ask anyone for something they went out of their way to get.
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Date of stay: June 2021Trip type: Travelled with family
1 Helpful vote
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Michael T wrote a review May 2021
Apex, North Carolina973 contributions307 helpful votes
This hotel is located 4 blocks from the River Walk and The Alamo. Unfortunately is is located next to the Interstate and there is a substantial amount of homeless less than a block away. The hotel was clean, the room was clean also, the hotel is next to the interstate and it is a little noisy. The beds were comfortable.
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Date of stay: May 2021
Cleanliness
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18rgbryanh wrote a review May 2021
Paducah, Kentucky93 contributions14 helpful votes
We booked 2 nights here as they were one of the discounted hotel's for the Texas HOG Touring rally, said they were within a few blocks of the riverwalk and pictures looked good on their website. When we made reservations it came up Choice Hotel & Suites.....got there and it had changed to Comfort Suites, might want to update website. I can see why they were discounted................bad neighborhood so don't go out walking after dark, rundown hotel, nothing in pantry to purchase but ramen noodles, tv didn't work and front desk staff didn't have a clue so I programmed it myself and was difficult to use, room filthy and rundown, shower head had years of calcium deposits, and shower curtain rod was about to fall down, hallwall ceiling tiles had water damage and over 6 blocks to riverwalk. We canceled 1 night and went elsewhere then found out they charged me for the 2 nights, called hotel to complain and they declined saying I checked out 2 days later even though I had an email stating I checked out 1 day early. I called my cc company to file a complaint, they called hotel and lady at front desk lied and said I checked out 2 days after.....less than 2 days i had a refund. I would not recommend this hotel if it was the only one available.
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Date of stay: April 2021
Location
Cleanliness
Service
Room Tip: Stay elsewere as not close to Riverwalk
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1 Helpful vote
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NewMexicoFam_of_5 wrote a review Mar. 2021
Rio Rancho, New Mexico24 contributions9 helpful votes
Stayed with my family for Spring Break in March 2021 BECAUSE TRIPADVISOR SHOWED 4.5 STARS....but we will not return. The reviews mentioning the area around the hotel don't do it justice because the situation is very concerning (pictures attached.) We worried about our family's safety constantly and that was the biggest concern, but not the only one. 1. The room didn't have any toilet paper. When I went to the front desk, the lady happily told me I could have some "because the truck finally arrived today." She acted like the fact we get toilet paper we an amenity. 2. The internet was unusable to get any work done. My computer repeatedly gave me security warnings. When I informed the front desk, I was told to "just click through them." 3. The selection of channels on the television is simply an over-the-air antenna of local channels. No cable or satellite. This is normally not a big deal since we can just stream, but please see #2. When checking in we were greeted with a long list of things (pool, breakfast, business center) the hotel no longer offers because of Covid. I understand this is the case for many hotels, but other we stayed at in Texas managed to provide all or some of these amenities. None provided here and they couldn't care less. Keep in mind, they are still charging us full price. On the good side, the bathroom in the room was nice. The location's proximity to popular attractions is nice, but there are plenty of hotels closer that have gates and seem to care more about their guests. Lastly, the safety issue could easily be helped by the hiring of an on-site security guard, but again they don't seem to care. Please avoid this hotel, especially if traveling with children.
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Date of stay: March 2021
Rooms
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2 Helpful votes
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Jerry F wrote a review Oct. 2020
Pilot Point, Texas292 contributions85 helpful votes
The only reason we stayed here was cause of our points. Thought it was a great location by just looking at the map, but I was wrong. The 13 minute walk from everything is not bad except for the homeless. They are very aggressive and almost violent. Would not recommend walking it at anytime of the day or night. The room was big and clean with nice decor. I was surprised that I did not hear the traffic all night because it is located right next to the highway. The occasional loud truck could be heard even over the A/C fan. I did not like the parking situation by no means. I would get up every couple of hours, go out and check on my truck because we had to park under the bridge. We had someone on our floor smoking pot and it reeked so bad my clothes smelled. I talked to the front desk and they just blew me off. I mean who does this in a hotel? If, and that's a big if, I go back I would rather stay in town on the River than have to pay for a ride back and forth just to stay safe.
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Date of stay: October 2020
Cleanliness
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6 Helpful votes
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PRICE RANGE
US$88 - US$244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites alamo/riverwalk hotel san antonio, comfort suites san antonio
LOCATION
United StatesTexasSan AntonioDowntown
NUMBER OF ROOMS
89
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Frequently Asked Questions about Comfort Suites Alamo/River Walk
Which popular attractions are close to Comfort Suites Alamo/River Walk?
Nearby attractions include San Antonio Fire Museum (0.3 km), The Barwalk (0.5 km), and Alamo IMAX Theatre (0.5 km).
What are some of the property amenities at Comfort Suites Alamo/River Walk?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Comfort Suites Alamo/River Walk?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Suites Alamo/River Walk?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Comfort Suites Alamo/River Walk?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Comfort Suites Alamo/River Walk?
Conveniently located restaurants include Morton's The Steakhouse, Estate Coffee Company, and ORO Restaurant and Bar.
Are there opportunities to exercise at Comfort Suites Alamo/River Walk?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Comfort Suites Alamo/River Walk?
Yes, dry cleaning and laundry service are offered to guests.
Does Comfort Suites Alamo/River Walk offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Comfort Suites Alamo/River Walk?
The staff speaks multiple languages, including English and Spanish.