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Comfort Suites Alamo/Riverwalk

1,181 reviews
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Traveller (165)
Room & Suite (104)
Storyboard
Overview
  • Excellent70%
  • Very good21%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
2.5 Star Hotel
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Offers from Comfort Suites Alamo/Riverwalk
Offers & Announcements: FREE PARKING DEAL HERE!
Hotel packages
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,181)Write a Review
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1,167 results
Traveller rating
801
248
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28
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801
248
76
28
14
Show reviews that mention
All reviewsgeorgia rioswine and cheese receptionhotel ownerfood and beverage managerthe river walkfree shuttleshort walkmanager's receptionthe shuttle driverwaffleshot tubthe breakfast areafree breakfasthomeless peopleparking feedowntown areatwo queen beds
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1 - 5 of 1,167 reviews
Reviewed yesterday

Great location, not a long walk to get to the Riverwalk, Alamo,shops etc. Complimentary breakfast was good and made things easier. Room size was excellent and decor superb. Only complaint would be the water temperature for the shower being quite cool.

Thank Isabelle111
Hotel's Favourite
Reviewed 16 August 2017

I am in SA for a workshop and have been very impressed with this motel, especially with customer service. I arrived earlier than the rest of our group, and since I didn't have the credit card, I couldn't check in. I was offered refreshment and...More

4  Thank WahooWifeAndMom
Response from Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/RiverwalkResponded 19 August 2017

It is wonderful that you were able to enjoy our complimentary Manager’s Wine & Cheese reception with a light “southern supper” every Tues-Thurs from 5-7pm that includes beer, wine, appetizers, soup, and salad. Our owner, Sherry Chaudhry, enjoys providing extra amenities such as complimentary wine,...More

Reviewed 3 days ago

So the ads make it look like its near the river walk, but its not. Its on the other side of the freeway. parking is awful. Hotel is clean and quiet even being next to the highway. Staff was friendly and helpful.More

Thank phred209
Response from Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/RiverwalkResponded 2 days ago

Comfort Suites Alamo/River Walk is a woman owned and operated hotel, and we want all our guests to experience true Texas hospitality and quality accommodations while exploring the sights and sounds of the downtown San Antonio area. Being a few blocks away from the heart...More

Reviewed 1 week ago

My review is a little different than a traditional review being that I did not stay at the Comfort Inn & Suites Alamo/Riverwalk. My boyfriend was suppose to be going down for BMT and this is the hotel I planned at staying at. Unfortunately, he...More

Thank Zoesoftball25
Response from Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/RiverwalkResponded 1 week ago

Thank you so much for sharing your experience regarding the type of service your received. I am so sorry that your plans changed unexpectedly, but I am delighted that we could assist you in resolving the reservation issue. I do hope you will be able...More

Reviewed 2 weeks ago

On our first visit to Texas we greatly enjoyed our multiple day stay at the downtown Comfort Suites in San Antonio, Texas. The staff were outstanding and went well beyond the normal to make everyone feel welcome. Unfortunately we had some very bad weather that...More

Thank thelaings
Response from Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/RiverwalkResponded 2 weeks ago

Thank so much for the outstanding ratings. We do "strive for five" in every category, and I am delighted that we were able to meet and exceed your expectations. Thank you for complementing our amazing staff, as well as the beautiful decor of the hotel....More

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123456234
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$132 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in San Antonio
#13 Romantic Hotel in San Antonio
#20 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$132 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in San Antonio
#13 Romantic Hotel in San Antonio
#20 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (165)
Room & Suite (104)
Dining (57)
Pool & Beach (36)
Amenities (18)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
Ask a question
Lisa J
12 October 2017|
AnswerShow all 6 answers
Response from Comfort_Suites_Owner | Property representative |
Love to have you come visit. Book on Facebook and you get free parking.
1
Vote
laurennvalentino
19 September 2017|
AnswerShow all 3 answers
Response from Sherry C | Property representative |
3pm on a usual day. This Fall there is an option to request an early check in from 11 am until 2pm at a minimum charge of only $25. We work hard to please our guests and if you are interested just add special request for... More
0
Votes
motownmona
10 August 2017|
AnswerShow all 7 answers
Response from Sherry C | Property representative |
4 blocks away, you walk right into the RiverCenter Mall and the Riverboat ride is right there! So many hotels along the South and East side of the Riverwalk are 1/2 mile away from the Alamo, River Center Mall and the... More
0
Votes
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12345615
Room Tips
"An easy, safe 10 minute walk to the attractions and the closest restaurants"
Read review
"We had 7 rooms on the 4th floor and all were good"
Read review
"Rooms away from elevator and ice machines are quiet."
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"Be nice maybe you'll get an upgrade like we did."
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