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Country Inn & Suites By Carlson, San Antonio Airport

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Country Inn & Suites By Carlson, San Antonio Airport
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519 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, San Antonio Airport
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Showing 496: English reviews
Reviewed 26 March 2016 via mobile

I would like to give the staff from BJ,Daisy,Nina,Rico n Jessica at the front desk to our drivers Armond n Eduardo who shuttled us everywhere we needed to go an excellent review thanx n c ya next year!

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Helpful?
Thank Bob B
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

The staff here at the Country Inn & Suites San Antonio Texas Airport and I would like to thank you for choosing to stay here at this property during your most recent travels. We appreciate your feedback and we are so happy to hear that you enjoyed your stay. Please come back and visit us again soon, we can't wait...

Reviewed 26 March 2016

The hosts were great, room was cleaned, and staff made it a very nice stay. We used this hotel for a one-day layover and ended up heading downtown via bus for a stroll along the riverwalk and tour of the Alamo - thanks to directions from Rico at the front desk. Public transportation was surprisingly easy from this hotel as...

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Helpful?
Thank Evan P
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your time spent with us. We look forward to your next stay. Sincerely, Sherri Reilly General Manager

Milwaukee
Reviewed 25 March 2016

Hotel was really nice and clean. Complimentary breakfast is great. Staff was extremely helpful.. Pool and whirlpool was extremely small but is being renovated. Will definitely stay here again. Thanks.

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Helpful?
Thank willb536
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

The staff here at the Country Inn & Suites San Antonio Texas Airport and I would like to thank you for choosing to stay here at this property during your most recent travels. We appreciate your feedback and we are so happy to hear that you enjoyed your stay. Please come back and visit us again soon, we can't wait...

Houston, Texas
Reviewed 19 March 2016

We had great time here, great price, excellent customer service, friendly staff, helpful, delicious breakfast, room clean, comfy cozy beds, kids really enjoyed their time here, we definitely come back for next vacation, highly recommend. Thanks for excellent customer service to Nina L. Nguyen family

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Helpful?
Thank Judytwins
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

The staff here at the Country Inn & Suites San Antonio, Texas Airport and I would like to thank you for choosing to stay here at this property during your most recent travels. We appreciate your feedback and just know it makes us only want to work harder to make sure each and every guest is completely happy with their...

El Paso, Texas
Reviewed 19 March 2016

We stayed at the County Inn San Antonio Airport from March 15, 2016 to March 17, 2016. The room was never cleaned. When I called the front desk the woman I spoke to, BJ, said that I had requested that only the trash and the towels be replaced. I told her that I never requested that and she went on...

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Helpful?
1Thank Monica B
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regards to the lack of housekeeping service and staff resolution to this issue. Your feedback is very beneficial and will help us to facilitate all necessary coaching and re-training of staff to ensure a positive guest experience.

Reviewed 19 March 2016

we checked in a little early, the desk employee, Evrin was outstanding in keeping us informed of when our room would be ready, got us in the room in short order and met our requirements in every respect. Evrin also assisted me with an issue I had that was not hotel related and was happy to help. The room was...

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Helpful?
Thank Jay Keith S
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

The staff here at the Country Inn & Suites San Antonio Texas Airport and I would like to thank you for choosing to stay here at this property during your most recent travels. We appreciate your feedback and we are so happy to hear that you enjoyed your stay. Please come back and visit us again soon, we can't wait...

El Paso, Texas
Reviewed 18 March 2016

Really enjoyed everything about this stay. The staff was super friendly. The people serving the breakfast was amazing!! Mr. Rico was very helpful when I was trying to print my six flags tickets. I would definitely stay here again.

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Helpful?
Thank veron79935
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

The staff here at the Country Inn & Suites San Antonio Texas Airport and I would like to thank you for choosing to stay here at this property during your most recent travels. We appreciate your feedback about our awesome breakfast and we are so happy to hear that you enjoyed your stay. Please come back and visit us again...

Omaha, Nebraska
Reviewed 18 March 2016

This was a family trip so the 2 bedroom suite worked out perfectly. Not far from everything we wanted to do but far enough to avoid mass traffic. Breakfast sucked and shower was slippery but all in all nice place. Staff overly friendly.

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Helpful?
Thank maryaH1417ZC
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

The staff here at the Country Inn & Suites San Antonio, Texas Airport and I would like to thank you for choosing to stay here at our property during your most recent travels. We appreciate your feedback and we apologize for any inconvenience you encountered during your stay. We understand your frustrations and we do our best to accommodate each...

San Juan, Texas
Reviewed 17 March 2016 via mobile

Our Family Getaway started at a high end hotel located in San Antonio down town River Walk area. It did not compare to the Great Front Desk Service and price while staying at the Country Inn. We booked a room for one night and found out the Country Inn was booked for the whole rest of the week for the...

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Helpful?
Thank Penske0546
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

The staff here at the Country Inn & Suites San Antonio Texas Airport and I would like to thank you for choosing to stay here at this property during your most recent travels. We appreciate your feedback and we are so happy to hear that you enjoyed your stay. Please come back and visit us again soon, we can't wait...

Reviewed 13 March 2016 via mobile

The only reason I'm not giving 5 stars is because there were some small stains on our towels and bedding, and a dirty wash rag left behind from previous guest. Other than that, everything was beyond our expectations, including the breakfast. I'm assuming they do a different menu everyday and it was delicious both days. It did get noisy but...

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Helpful?
Thank jas315
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

The staff here at the Country Inn & Suites San Antonio Texas Airport and I would like to thank you for choosing to stay here at this property during your most recent travels. We appreciate your feedback about our awesome breakfast and we are so happy to hear that you enjoyed your stay. Please come back and visit us again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the new Country Inn & Suites San Antonio Airport, located less than half a mile from SAT Airport. We are pleased to provide such convenient amenities as a complimentary hot breakfast, meeting space, free Wi-Fi, heated pool and complimentary shuttle service to San Antonio International Airport. Hotel guests enjoy easy access to nearby golf courses, shopping destinations and local attractions like The Alamo, San Antonio Riverwalk, Morgan's Wonderland and SeaWorld San Antonio. Our hotel's enthusiastic and professional staff is waiting to help make your stay exceptional, so book your online reservation at Country Inn & Suites today! 100% Non-smoking hotel. Formerly known as Cambria Suites Airport. ... more   less 

Additional Information about Country Inn & Suites By Carlson, San Antonio Airport

Address: 8505 Broadway St, San Antonio, TX 78217-6313 (Formerly Cambria Suites Airport)
Region: United States > Texas > San Antonio > Northeast San Antonio
Price Range: $128 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, San Antonio Airport 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson
Country Inn & Suites By Carlson Hotel San Antonio
Cambria Suites San Antonio
Hotel Style:
#27 Best Value Hotel in San Antonio
#27 Romantic Hotel in San Antonio
#89 Business Hotel in San Antonio
#96 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, San Antonio Airport staff and other travellers.
2 questions
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Questions? Get answers from Country Inn & Suites By Carlson, San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the second floor both times that we were at this hotel and both times the rooms were good.”
 of 5 bubbles mmg29, 1 Nov 2016 | Read review
“Property is close to the airport so you hear a lot of the air traffic. Flight path must be right over head.”
 of 5 bubbles ThomasJ270, 18 Oct 2016 | Read review
“Do not stay here until renovations are complete and or they have new management.”
 of 5 bubbles hungry23, 8 Aug 2016 | Read review
“Fourth floor, king bed, separate sitting room, little airport noise”
 of 5 bubbles marybT8594XB, 2 Aug 2016 | Read review
“the 100, 200, 300, and 400 rooms are the largest with a separate king bedroom”
 of 5 bubbles kylej866, 29 Jun 2016 | Read review
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