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Wyndham Riverside Suites

#187 of 354 Hotels in San Antonio
GreenLeadersBronze level
15/05/2017 16/05/2017
1 room 2 adults 0 children
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Wyndham Riverside Suites
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148 Reviews from our TripAdvisor Community

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Showing 147: English reviews
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Reviewed 1 week ago

I wish there was a no star option. The entrance to this "resort" is a dirty old alley. It stinks and you see and hear trucks loading and unloading in the middle of the street all week. Our Uber driver actually drove right past the "resort" because he didn't know it was there. The rooms and furniture are old and...

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Helpful?
Thank Betsy S
Alexis N, Owner Care at Wyndham Riverside Suites, responded to this review

I am sorry to hear you experienced some difficulties with maintenance and cleanliness during your stay. This is certainly not our Wyndham standards. I will have our maintenance team look into these issues to eliminate any future occurrences. We strive to provide top of the line accommodations for all our guests and your feedback will help us to do so.

China Grove, North Carolina
Reviewed 1 week ago

Great location, Staff was very nice, and helpful. Hotel is nice for being over 100yrs old. Rooms nothing special ,could use some updating. Kitchenette has every thing you need. Great view of riverwalk. Absolutely no amenities at all. Deck is ok but closes at 10pm.if you smoke, you have to go out front of building dark and scary at night....

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Helpful?
Thank Leah F
Management response:

Thank you for taking the time to provide this feedback Leah. I apologize for any frustrations with the parking set up. We know that this part of the vacation process should be convenient and within close proximity to our property here at the Wyndham Rivierside Suites. Our goal is to make each part of the vacation experience satisfactory. We value...

Dallas, Texas
Reviewed 9 February 2017

We met up with out of state friends and stayed in a 2 bedroom apartment. We had a small view of the riverwalk. My only negative is the couch is completely uncomfortable and old looking. When sitting on it you constantly slide off because the cushions won't stay put and it is just in need of replacing. Thank goodness we...

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Helpful?
1Thank dubaidonna
Reviewed 6 February 2017

Very bad experience with Wyndham and their Riverside Suites Resort. Thte hotel was extrememly old and outdated. The parking is the start of the bad experience. There is no hotel parking. You temporarily park in a dark alley near a nightclub and warehouse with all sorts of people and loading trucks passing by or blocking your path while your trying...

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Helpful?
1Thank Romeo J
Karen G, Owner Care at Wyndham Riverside Suites, responded to this review

Hello Romeo, Thank you for reaching out and sharing your experience. We apologize that your visit resulted in dissatisfaction. Feedback is important as it helps us identify areas of opportunity. Please let us know if we may be of assistance regarding your recent stay by emailing our team at wvosocialresponse@wyn.com. Thank you. Warm regards,

Waco, Texas
Reviewed 12 January 2017

Yes, the location is great! The rooms are clean and not small; at first, we questioned the rustic beams, but after visiting places like The Original Restaurant on the River Walk, we realized that is the little bit of rustic look of Ole Texas the hotel had maintained. I did not like the all in one washer with steam dryer;...

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Helpful?
3Thank Romtravel2
Karen G, Owner Care at Wyndham Riverside Suites, responded to this review

Thank you for this great feedback about our in unit dryers, the entrance on College street, and the parking at our resort. This will allow us to continue to enhance the vacation experience at our resort, and to help people who are visiting for the first time know what to expect. We're very glad that you were able to explore...

San Antonio, Texas
Reviewed 11 January 2017

Wonderful experience from the moment I parked outside the building to check in. I took advantage of the luggage cart and took it to our 1BR suite on the 5th floor. Room 505 has a view right over the river walk. The room was immaculate! My children loved the jetted tub. Fully equipped kitchenette and washer available inside the room....

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Helpful?
2Thank oardy2017
Georgetown, TX
Reviewed 31 December 2016

Don't let the exterior view of this resort scare you, and don't worry about the area it's in, neither is an issue. If you want a nice timeshare, right in the middle of the Riverwalk action, within literal steps of the Riverwalk, and walking access to a ton of great things to do, and to eat, and to drink, this...

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Helpful?
2Thank Tom O
Management response:

We are glad you enjoyed your time with us and appreciate the kind words about our staff. We are looking forward to making your future stay with us as memorable and enjoyable as this one!

North Bay Village, Florida
Reviewed 9 December 2016

Mixed reviews on trip advisor so I approached my reservation here with some trepidation. I am happy to say that I was pleasantly surprised. Location is definitely one top asset. This facility is right on the Riverwalk. You are able to view the river and Christmas lights right out of a living room and bedroom window. The condo was clean....

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Helpful?
4Thank 811victoria
Elisabeth_EAE, Owner Care at Wyndham Riverside Suites, responded to this review

I am glad to hear the staff delivered Count on Me service with their recommendations and help with a pack and play. Thank you for sharing your experience at the Wyndham Riverside Suites!

Dix Hills, New York
Reviewed 6 November 2016

the apartment was dirty and loaded with mildew. furnishings were in need of replacement and not at all as was depicted on their web site. location was in an area that smelled of garbage with many homeless walking in the area.

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Helpful?
1Thank atsiatsi
Sara C, Owner Care at Wyndham Riverside Suites, responded to this review

We apologize that your visit resulted in dissatisfaction. Feedback is important as it helps us identify areas of opportunity. Please let us know if we may be of assistance regarding your recent stay by emailing our team at wvosocialresponse@wyn.com. Thank you.

Old Bridge, New Jersey
Reviewed 26 October 2016 via mobile

I had mixed feelings about this place based on some of the reviews. Ice concluded that some of the negative reviews are from spoiled travelers. YES IT'S AN OLDER BLDG. But it's well maintained. Yes there is dumpster receded into the bldg next door. WTH is the problem? You're not staying outside next to it! Just walk passed it. Smh....

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Helpful?
2Thank utuado1968

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15/05/2017 16/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Concierge
  • Self-Serve Laundry

Additional Information about Wyndham Riverside Suites

Address: 218 College St, San Antonio, TX 78205-1813
Region: United States > Texas > San Antonio
Price Range: $275 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Riverside Suites 3.5*
Number of rooms: 46
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Hotel Style:
#10 Green Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Riverside Suites staff and other travellers.
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Florida
over a year ago
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Olympia, Washington
10 months ago
Somerset, New Jersey

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Questions? Get answers from Wyndham Riverside Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a patio make sure you ask which apartment has one.”
dubaidonna, 9 Feb 2017 | Read review
“Higher floors are best.”
Romtravel2, 12 Jan 2017 | Read review
“You can see the Tower of the Americas and the Harley Davidson as well as the river walk from room 505.”
oardy2017, 11 Jan 2017 | Read review
“Avoid floor 3 if you can, same floor as deck/patio, and some rooms are right at patio level.”
tomo38, 31 Dec 2016 | Read review
“Call upon the staff to assist”
811victoria, 9 Dec 2016 | Read review
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