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    Candlewood Suites - San Antonio NW Medical Center

    9350 W Interstate 10, San Antonio, TX 78230-3169
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$88
          US$88
          US$88
          Traveller (10)
          Room & Suite (19)
          Pool & Beach (1)
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          Overview
          • Excellent18%
          • Very good25%
          • Average18%
          • Poor15%
          • Terrible24%
          2 Feb 2017
          “Overnight stay”
          13 Nov 2016
          “Worst IHG hotel yet!”
          Free Wifi
          Free Parking
          Pool
          Non-Smoking Rooms
          Suites
          Fitness centre
          Kitchenette
          Multilingual Staff
          Pets Allowed
          Wheelchair Access
          Meeting Rooms
          Dry Cleaning
          Housekeeping
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Candlewood Suites - San Antonio NW Medical Center
          Special Offer: Book Direct and Save
          Hotel deals
          Staybridge Suites San Antonio NW Medical Center
          156 reviews
          #109 of 355 hotels in San Antonio
           
          Pear Tree Inn San Antonio Northwest Medical Center
          293 reviews
          #70 of 355 hotels in San Antonio
           
          Homewood Suites by Hilton San Antonio Northwest
          535 reviews
          #61 of 355 hotels in San Antonio
           
          Candlewood Suites San Antonio NW Near Seaworld
          73 reviews
          #144 of 355 hotels in San Antonio
           
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (66)
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          1 - 5 of 62 reviews

          Reviewed 2 February 2017 via mobile

          Stayed the night with my wife. The customer service was great. I felt the staff were helpful and supportive. The hotel was older. The location was not the best. They did offer free laundry and offered other amenities that were nice, i.e. the lending closet...More

          1  Thank Derek L
          Response from IHGService, Guest Relations Manager at Candlewood Suites - San Antonio NW Medical CenterResponded 8 May 2017

          Hi Derek L, Thanks for choosing the Candlewood Suites San Antonio NW Medical Center, TX for your lodging needs, we're glad to have hosted your overnight stay. Friendly and comfortable accommodations is what we consistently aim to provide and that in mind, I am pleased...More

          Reviewed 13 November 2016 via mobile

          Staff was meh... the elevators consitently stink horribly like cigarettes. The second floor has a horrible odor that resembles really cheap glue under the carpet. It's a pretty over powering odor. The rooms smell like stagnant air and my room had baby roaches so I...More

          Thank krisk05
          Response from IHGService, Guest Relations Manager at Candlewood Suites - San Antonio NW Medical CenterResponded 29 November 2016

          Dear krisk05, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I...More

          Reviewed 26 August 2016 via mobile

          I spend 180 nights a year in hotels, and prefer Candlewoods for the value/comfort of the chain. This is the worst Candlewood I've ever been in. The whole thing is filthy. The front lobby area and elevators haven't seen a mop in probably a month....More

          Thank PatrickandAshley2014
          Response from Angie A, Manager at Candlewood Suites - San Antonio NW Medical CenterResponded 29 August 2016

          We thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We always try our best to ensure we meet our guests needs and apologize for your disappointment with the condition of your suite and the...More

          Reviewed 23 May 2016

          It was a nice environment to stay in it had really friendly people working. The room was very excellent it feels like if you were in your house. The I also like that it had a gym were I was able to go workout.More

          Thank abluciol
          Response from Angie A, Manager at Candlewood Suites - San Antonio NW Medical CenterResponded 24 May 2016

          Thank you for taking a moment to provide us with your feedback. One of our top priorities is Guest satisfaction and we are so pleased to hear we met your expectations during your recent stay at our hotel. Thank you again and I will make...More

          Reviewed 14 February 2016

          This hotel is nothing better than a $29.00 budget hotel! Our party of three made our reservations five weeks ago. When we arrived, two days ago - checking in at 4:10 p.m., only 2 of the 3 room were available. It took them just under...More

          1  Thank David F
          Response from Angie A, Manager at Candlewood Suites - San Antonio NW Medical CenterResponded 15 February 2016

          I want to apologize for your less than perfect stay at our hotel. We do strive to ensure all of our guests have an excellent stay but it appears we have failed to provide that during your time with us. My largest concern is your...More

          Staybridge Suites San Antonio NW Medical Center
          156 reviews
          #109 of 355 hotels in San Antonio
           
          Pear Tree Inn San Antonio Northwest Medical Center
          293 reviews
          #70 of 355 hotels in San Antonio
           
          Homewood Suites by Hilton San Antonio Northwest
          535 reviews
          #61 of 355 hotels in San Antonio
           
          Candlewood Suites San Antonio NW Near Seaworld
          73 reviews
          #144 of 355 hotels in San Antonio
           
          About
          Amenities
          • Top amenities
          • Fitness Centre with Gym / Workout Room
          • Free Parking
          • Pool
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Self-Serve Laundry
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Multilingual Staff
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Pool
          Details
          • Price range
          • US$81 - US$137 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 112
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Travelocity, Hotwire, Expedia, IHG, TripOnline SA, Cheap Tickets, Cancelon and HotelQuickly so you can book your Candlewood Suites - San Antonio NW Medical Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Texas >
          • San Antonio >
          • Northwest Side
          • Also Known As
          • Candlewood Suites - San Antonio Hotel San Antonio ,
          • Candlewood San Antonio ,
          • San Antonio Candlewood Suites
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          Traveller (10)
          Room & Suite (19)
          Pool & Beach (1)
          Hotel & Grounds (21)
          Bathroom (2)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Shenny G
          Is there a charge for parking?
          15 May 2015|
          Answer
          Response from Heather S | Reviewed this property |
          No there was no charge for parking. That is more at river walk hotels .
          0
          Votes
          Room Tips
          "Rooms on the south side are quieter"
          Read review
          "To choose a good room, don't stay at this hotel"
          Read review
          "stay in a suite"
          Read review
          "If you don't like overhead noise get an upstairs room, but they are all pretty quiet."
          Read review
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