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BEST WESTERN PLUS San Antonio East Inn & Suites

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BEST WESTERN PLUS San Antonio East Inn & Suites
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319 Reviews from our TripAdvisor Community

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Showing 309: English reviews
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Pismo Beach, California
Reviewed 6 days ago NEW

Stopped here because downtown San Antonio was booked but I should have driven further down the road. Location poor & eateries crappy! Every single restaurant was fast food & I hate those places! The good thing was it is right off the highway!

Review collected in partnership with Best Western
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Helpful?
Thank Susan G
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your review. We are glad that you were pleased with the service. We do have many different choices for food in the area, just ask and we will be able to make suggestions nearby. We are always happy to assist! Spring break is definitely a busy time in San Antonio! We hope to see you next time...

Longview, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 16 December 2016 via mobile

If you are ever in the San Antonio area this is one fantastic place to hang you hat and park your boots. It looks pretty much like all the other Best Western Plus and the location is very convenient to the inter and outer loop but when you walk thru the front door, and Elena or any of the other...

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2Thank Evan S
About Hotel's Favourite Review
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you so much for yet another fantastic review of our Multi-Award-Winning property! We cannot begin to explain how much your kind words have always meant to us. Our goal is to provide superior customer care for each and every guest. We are certainly aware we are in the right path when we see reviews like this. We can't wait...

Jonesboro, United States
Reviewed 1 week ago

The hotel is located in a truckers area of San Antonio, therefore the hotel catered to truckers. I think that's great, just not where I wanted to stay. I would not recommend this location for families, or anyone just traveling to San Antonio.

Review collected in partnership with Best Western
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Helpful?
Thank Lisa R
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your review and we apologize that you felt your experience was less than satisfactory. We cater to a wide range of guests, in particular families, those on business and those passing through. We do our best to ensure that we provide a great experience to all, from cleanliness to service. If there are any issues during your...

Reviewed 1 week ago

After driving for many hours and driving through the busy Expressway of San Antonio it was a need oasis in a see of traffic and construction zones. The night manager greeted me with a pleasant smile and asked if she could help in any way to make my stay better. It seems like a place to stay

Review collected in partnership with Best Western
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Helpful?
Thank Tom K
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for such a great review of our award winning property. We are so glad chose us as your quiet haven to escape the hustle and bustle of your journey. Our entire team do all that they can to make your stay the best from start to end. Should you need another stay please contact us directly at 210-661-8669....

Grand Junction
Reviewed 2 weeks ago

The staff goes above and beyond to help and offer advice to help make your stay the best it can be. Bed is very comfortable. Breakfast was amazing as well. Hot eggs, french toast sticks, waffles, sausage... If we are back in San Antonio will def be staying again

Review collected in partnership with Best Western
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Thank Clinton D
Reviewed 2 weeks ago via mobile

I'm staying at this location tonight. When I called yesterday to book my reservation. Elena was sweet and caring. I get to the hotel today. Very clean very nice and the staff are the best I've ever seen.

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Helpful?
Thank David J
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your review. We are so happy that of the 350+ hotels in the San Antonio metro you chose us. Elena along with the entire team were so happy to come together to make your stay an enjoyable and memorable one. We look forward to your return. Call us directly at 210-661-8669 to make your next reservation.

Blythewood, South Carolina
Reviewed 3 weeks ago

I stay in a different city every night and this by far was the best breakfast. Fresh, crispy, hot, and I actually took time for seconds for the first time ever. The presentation was perfect and neatly displayed. Also, everything was ready well before the designated breakfast time. This was a huge plus for me.

Review collected in partnership with Best Western
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Helpful?
Thank Darnell E
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Firstly we would like to say thank you for taking the time to leave us such a glowing review of our Award-Winning Property. For a seasoned traveler such as yourself it is a big compliment to see us in such good standing for this review.We take care to ensure the a great breakfast is provided, since it is the most...

DEER PARK
Reviewed 3 weeks ago

The check in/out staff were very good. The internet service was not good - intermittent, difficult to connect to, showed to be off line several times. I must have good internet service wherever I stay. While I did choose a smoking room because of the price, the smell was terrible compared to others I have had to stay. .The bedding...

Review collected in partnership with Best Western
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Helpful?
Thank 1darrellp
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you so much for your review. I am sorry that you had issues with the internet, this isn’t normal for our hotel and we would promptly investigate any issues if you report these to the Front Desk. We do also have a free wired internet connection. We are happy for you to see a room prior to check-in, or...

Cotulla, United States
Reviewed 5 weeks ago

If you are looking for a hotel with great customer service, this is the place. This hotel was the closest hotel to our wedding venue, and they helped make my wedding weekend amazing. The staff was exceptional with any requests we had, and were always doing their best to make it a special weekend for my husband and I. We...

Review collected in partnership with Best Western
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Helpful?
Thank M2865KSemilym
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Firstly let us congratulate you on your recent nuptials! We are so happy that you chose us to be your host hotel while celebrating one of the most special moments. Your weekend wedding should go off without a hitch and we are glad to have been a small part of the success. We aim to meet guests requests when available....

Perryton, TX, United States
Reviewed 15 February 2017

The best place to stay in San Antonio. We've been staying here during the rodeo for 6 years. It is an excellent hotel with friendly helpful staff. Our rooms are always clean and very comfortable. It is located close to the AT&T center and other San Antonio attractions.

Review collected in partnership with Best Western
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Helpful?
Thank 68sidt
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your wonderful review of our Hotel and your loyalty. We are so glad that you have seen our standards are consistently being achieved through our friendly team and clean and comfortable rooms. We are just minutes from the AT&T center, 15 minutes from downtown and 30 minutes to SeaWorld or Six Flags. We are always glad to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge

Additional Information about BEST WESTERN PLUS San Antonio East Inn & Suites

Address: 8669 I-10 E, San Antonio, TX 78109
Region: United States > Texas > San Antonio
Price Range: $131 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS San Antonio East Inn & Suites 2.5*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline and Best Western so you can book your BEST WESTERN PLUS San Antonio East Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus San Antonio East Inn And Suites
Best Western Plus San Antonio East Hotel San Antonio
Hotel Style:
#7 Best Value Hotel in San Antonio
#9 Business Hotel in San Antonio
#21 Family Hotel in San Antonio
#66 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS San Antonio East Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS San Antonio East Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to checkout availability of rooms before hand.”
 of 5 bubbles HanJar1974, 16 Nov 2016 | Read review
“Choose 3rd floor”
 of 5 bubbles DIKTUZ, 27 Jun 2016 | Read review
“We were on the first floor. Three dogs next to us, we heard Nothing! Except when we opened to window to get fresh air.”
 of 5 bubbles Suzet6te, 3 Feb 2016 | Read review
“Their site did not mention it, but they even have a nice little laundry.”
 of 5 bubbles mzluticky, 16 Jan 2016 | Read review
“Don't stay here unless you smoke.”
 of 5 bubbles windmills, 10 Jan 2016 | Read review
5 of 5