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Hyatt Place San Antonio/Riverwalk

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Hyatt Place San Antonio\/Riverwalk
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983 Reviews from our TripAdvisor Community

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Showing 937: English reviews
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Tampa, Florida
Reviewed 2 days ago NEW

Great location. A ten minute walk from the riverwalk. The staff were professional and courteous. The view from the room was beautiful. Beds were super comfortable. Only complaint, as much as the rates are a night... no DVD players in the room.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank lisa_nixon9800
Pittsburgh, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Hotel was in close walking distance to Riverwalk, Alamo and King William area. Also easily accessible to the many resaturants and shops in downtown San Anonio .Compliementary hot/cold breakfast is a bonus.

Review collected in partnership with Hyatt Hotels
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Thank Gail B
About Hotel's Favourite Review
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for the positive feedback, we do appreciate the comments.

Hutto, Texas
Reviewed 4 days ago NEW

The hotel staff were very friendly and helpful. Food was of poor quality, the hotel entrance smelt of urine, the carpets could use cleaning. I feel I wasted my points for a 2 night stay and didn't save much money using the points, for this I am very dissatisfied.

Review collected in partnership with Hyatt Hotels
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Thank phyllish25
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post a review. We apologize your stay was not up to expectations. Your comments will be shared with the staff.

Baltimore, Maryland
Reviewed 5 days ago NEWvia mobile

I recently stayed the Hyatt Place -San Antonio. This was my third stay at a Hyatt Place and first in the SA area. The rooms are the standard Hyatt Place style which is a reason I choose this brand. The facility met my expectations. The bed was comfortable and the living/work area allowed me to effectively get work done. Though...

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Helpful?
Thank cnotyepb
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post the review. Your comments are greatly appreciated. We hope to see you again.

Round Rock, Texas
Reviewed 5 days ago NEWvia mobile

The hotel is clean and there isn't much noise on this part of the river walk. The walk is beautiful to get to the restaurant and bar areas. Our room was clean and big enough for 4 adults. The breakfast buffet was fresh and free.

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Helpful?
Thank sherri g
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post the review. Your comments will be shared with staff. We hope to see you again.

Doha, Qatar
Reviewed 6 days ago NEW

My wife and I stayed during St. Patty's Day weekend. We were in room 1037. The location is GREAT but the room was not very good. We booked last minute and paid $400/night. The bed was very hard an not comfortable, neither of the two phones in the room worked, and the TV had to be rotated 90 degrees to...

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Helpful?
Thank David45645
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Your review was received at the Hyatt Place Hotel, unfortunately this is probably the wrong hotel since we only have seven floors and definitely would not charge $400.00 per night. Could be the Hyatt Regency.

Pharr
Reviewed 6 days ago NEW

The stay was bad could not even go shower without jumping the toilet becouse the toilet was in the way of the door. The bathroom door would not open horrible experiance....... I will not stay at this Hyatt again I have a time share with the Hyatt and this was the worst stay I have had

Review collected in partnership with Hyatt Hotels
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Thank luiep2017
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post a review. The design in the bathroom area is a common complaint. These comments have been passed on to upper management and ownership. Our apologies.

Pomona
Reviewed 6 days ago NEW

Was planed to stay at the Hyatt Regency, but they were full and recommend staying at the Hyatt Place. The quality of the facility didn't match, but the staff did. I arrived at the hotel late because of issues with So West Airlines. When I finally did get to San Antonio, the airline had lost my luggage. The night staff...

Review collected in partnership with Hyatt Hotels
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1Thank 878tinf
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post the review. We appreciate the comments, they will be shared with the evening staff.

Kansas
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank Inquilinus
Heidelberg, Germany
Reviewed 1 week ago

For the small amount of cost the room is amazing. You are a 5 minute walk away from the Riverwalk restaurants and yet for the price you would never know it. Also this is a very quiet location. Recommend highly.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Rochelle G
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post a review. We appreciate the comments and look forward to seeing you again.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Parking fee $15.00 per night ... more   less 

Additional Information about Hyatt Place San Antonio/Riverwalk

Address: 601 South St. Mary's Street, San Antonio, TX 78205-3432 (Formerly "AmeriSuites San Antonio Riverwalk")
Region: United States > Texas > San Antonio > East Side
Price Range: $194 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place San Antonio/Riverwalk 3*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hyatt Place San Antonio/Riverwalk Hotel San Antonio
Amerisuites San Antonio
Amerisuites Riverwalk San Antonio
Hotel Style:
#54 Family Hotel in San Antonio
#68 Romantic Hotel in San Antonio
#76 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place San Antonio/Riverwalk staff and other travellers.
23 questions
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Las Vegas, Nevada
2 months ago
Guadalajara, Mexico
over a year ago

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Questions? Get answers from Hyatt Place San Antonio/Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1037 is not good...phone doesn't work and TV is weird spot.”
 of 5 bubbles David45645, 18 Mar 2017 | Read review
“Do the River Walk!”
 of 5 bubbles AmyK2716, 16 Feb 2017 | Read review
“Ask for a room with a balcony.”
 of 5 bubbles magikalerikal, 15 Feb 2017 | Read review
“I liked the riverside due to the view but the property is quiet”
 of 5 bubbles srlawren11, 8 Feb 2017 | Read review
“River view rooms are best, the other side offers a view of a parking garage.”
 of 5 bubbles 873MikeB873, 1 Feb 2017 | Read review
5 of 5