Check into Tru by Hilton Downtown San Antonio, steps from The Alamo and the Riverwalk. You’ll love our efficient rooms with free WiFi and a 55-inch TV. Enjoy our free ‘Top It’ breakfast bar with 30 options.Our historic building has high-tech perks like a social media wall, lobby tablets and free remote printing. Shoot pool, work out in the fitness center or head to the outdoor pool.
We had an amazing trip. We stayed at the Tru Hotel The hotel was nice and the staff was great. We wanted to especially thank Taylor for his quick service in getting our car for us when we needed to go and come.
We’ve stayed here twice to catch a Spurs game for the night and we really enjoy the location. Nice, clean rooms. Cheap Ubers to the stadium and to Riverwalk attractions. Parking is Valet Only but very quick service (thanks to our valet guy Taylor) . Looking forward to staying here again.
Tried this hotel in Downtown San Antonio. Very clean, bright, and had amenities in the room we liked. Hooks for hanging purses, bags, keys. Lots of walking space in the room. Comfortable beds. Close to downtown San Antonio activities. Only downside was the parking, on the street or expensive valet parking. But understandable in a city center. We will look for a Tru hotel in other cities.
It is a lovely place but security and the breakfast needs be real honest. It was just oatmeal, cereal, juice and milk. I was sadden that a hotel of this caliber was a let down on breakfast. Also, I feel the staff should be understandings to others on the reservation.
This was the worst experience I have ever had with a Hilton hotel. Housekeeping & some of the front staff should be fired. The room was not clean, couldn’t get fresh towels, and overall it was horrible. There was blood on the comforter the first night and front staff acted like it was no big issue. We called for fresh towels the next morning, and waited over 3 hrs & never received them. Called multiple times for our room to be cleaned & it never was. I will never go back to the Tru by Hilton EVER again. The only good about the experience was the valet. Taylor was exceptional and I will give him 5 stars for his personal performance. I can tell that he goes above and beyond to ensure that guests are happy and their vehicles are safe.