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All reviewssan antonio airporttoilet and sinkfrosted glasshear planesfront deskthe spring hill suitescar rental returnan early flightcourtesy shuttledesk areawafflesshort staysliding doordecent breakfastnice roomsindoor poolconvenient location
I stayed 3 nights/4 days with my teenage children at the San Antonio Airport hotel during Spring Break. If not for poor housekeeping and my credit card being charged twice the stay would have been nice. After the first night there I had to call...More
The hotel rooms were decent, but there are no restaurants near here. No restaurant or even a beer available. It is near the airport. When asked if the free shuttle could take me to a restaurant they replied it only goes within 2 miles, but...More
Thank kurt k
Response from nicole d, General Manager at SpringHill Suites San Antonio AirportResponded 23 March 2016
Dear Hotel Near Nothing,
I am very sorry to hear that your experience due to our location was not satisfactory to you. Being an airport property we are within a half of a mile from many restaurants, businesses and right next to the North Star...More
This has to be the worst sound-proofed airport hotel in the country. The sonic boom from flights taking off lasted well into the night and started before first light.
The room is one of the newer designs, but there were already many obvious stains in...More
Response from Brian T, Guest Relations Manager at SpringHill Suites San Antonio AirportResponded 6 February 2016
Thank you for your review and feedback! I apologize for the noise issues. Whenever there is a cold front or high winds, they redirect the flight path fairly close to our hotel, and it is quite a nuisance. I also apologize for the room issues...More
The night before we paid twice what we paid to stay at this hotel--and received less. The more expensive hotel had valet parking only ($32.00) and breakfast was not complimentary. At this hotel our room was much bigger and every bit as well appointed and...More
Response from Brian T, Guest Relations Manager at SpringHill Suites San Antonio AirportResponded 31 January 2016
Thank you very much for the wonderful feedback and compliments! I will make sure James is recognized for his great service during our next team meeting. I'm excited to tell you that we will be undergoing a major renovation this March through May and we...More
James helped me a lot . He found the easiest routes and the best
places to visit.
I did not rent a car. They picked me up and drove me with in their limits.
James was patient and tolerant. He did not minmd repeating things...More
Response from Brian T, Guest Relations Manager at SpringHill Suites San Antonio AirportResponded 18 January 2016
Thank you very much for the feedback! I will make sure James is recognized for his outstanding spirit of service and we hope you come visit us again soon!