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SpringHill Suites San Antonio Airport

273 reviews
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Traveller (72)
Room & Suite (55)
Dining (5)
Overview
  • Excellent35%
  • Very good33%
  • Average17%
  • Poor9%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3.0 Star Hotel
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1 room, 2 adults, 0 children
Standard Room
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Reviews (273)Write a Review
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All reviewssan antonio airporttoilet and sinkfrosted glasshear planesfront deskthe spring hill suitescar rental returnan early flightcourtesy shuttledesk areawafflesshort staysliding doordecent breakfastnice roomsindoor poolconvenient location
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71 - 75 of 264 reviews
Reviewed 25 March 2016

I stayed 3 nights/4 days with my teenage children at the San Antonio Airport hotel during Spring Break. If not for poor housekeeping and my credit card being charged twice the stay would have been nice. After the first night there I had to call...More

Thank T N
Reviewed 21 March 2016 via mobile

The hotel rooms were decent, but there are no restaurants near here. No restaurant or even a beer available. It is near the airport. When asked if the free shuttle could take me to a restaurant they replied it only goes within 2 miles, but...More

Thank kurt k
Response from nicole d, General Manager at SpringHill Suites San Antonio AirportResponded 23 March 2016

Dear Hotel Near Nothing, I am very sorry to hear that your experience due to our location was not satisfactory to you. Being an airport property we are within a half of a mile from many restaurants, businesses and right next to the North Star...More

Reviewed 4 February 2016

This has to be the worst sound-proofed airport hotel in the country. The sonic boom from flights taking off lasted well into the night and started before first light. The room is one of the newer designs, but there were already many obvious stains in...More

Thank Just_a_Rd_Warrior
Response from Brian T, Guest Relations Manager at SpringHill Suites San Antonio AirportResponded 6 February 2016

Thank you for your review and feedback! I apologize for the noise issues. Whenever there is a cold front or high winds, they redirect the flight path fairly close to our hotel, and it is quite a nuisance. I also apologize for the room issues...More

Reviewed 30 January 2016

The night before we paid twice what we paid to stay at this hotel--and received less. The more expensive hotel had valet parking only ($32.00) and breakfast was not complimentary. At this hotel our room was much bigger and every bit as well appointed and...More

Thank LiamandOonah
Response from Brian T, Guest Relations Manager at SpringHill Suites San Antonio AirportResponded 31 January 2016

Thank you very much for the wonderful feedback and compliments! I will make sure James is recognized for his great service during our next team meeting. I'm excited to tell you that we will be undergoing a major renovation this March through May and we...More

Reviewed 16 January 2016

James helped me a lot . He found the easiest routes and the best places to visit. I did not rent a car. They picked me up and drove me with in their limits. James was patient and tolerant. He did not minmd repeating things...More

Thank V7525WQmichaelc
Response from Brian T, Guest Relations Manager at SpringHill Suites San Antonio AirportResponded 18 January 2016

Thank you very much for the feedback! I will make sure James is recognized for his outstanding spirit of service and we hope you come visit us again soon!

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$107 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (72)
Room & Suite (55)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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MrsMontgomeryforever
22 September 2015|
AnswerShow all 2 answers
Response from Sheldon G | Reviewed this property |
Parking is free and plenty
0
Votes
Room Tips
"Avoid, AC doesn't work well, low flying planes, you'll probably get sick"
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"Get a room opposite the airport"
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"No recommendation. Every room is noisy!"
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"We stay on the 4th floor to avoid noise of other guest/even though this is by the airport."
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