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All reviewssan antonio airporttoilet and sinkfrosted glasshear planesfront deskthe spring hill suitescar rental returnan early flightcourtesy shuttledesk areawafflesseparate roomssmall refrigeratorshort staysliding doordecent breakfastindoor pool
This has to be the worst sound-proofed airport hotel in the country. The sonic boom from flights taking off lasted well into the night and started before first light.
The room is one of the newer designs, but there were already many obvious stains in...More
Response from Brian T, Guest Relations Manager at SpringHill Suites San Antonio AirportResponded February 6, 2016
Thank you for your review and feedback! I apologize for the noise issues. Whenever there is a cold front or high winds, they redirect the flight path fairly close to our hotel, and it is quite a nuisance. I also apologize for the room issues...More
The night before we paid twice what we paid to stay at this hotel--and received less. The more expensive hotel had valet parking only ($32.00) and breakfast was not complimentary. At this hotel our room was much bigger and every bit as well appointed and...More
Response from Brian T, Guest Relations Manager at SpringHill Suites San Antonio AirportResponded January 31, 2016
Thank you very much for the wonderful feedback and compliments! I will make sure James is recognized for his great service during our next team meeting. I'm excited to tell you that we will be undergoing a major renovation this March through May and we...More
James helped me a lot . He found the easiest routes and the best
places to visit.
I did not rent a car. They picked me up and drove me with in their limits.
James was patient and tolerant. He did not minmd repeating things...More
Response from Brian T, Guest Relations Manager at SpringHill Suites San Antonio AirportResponded January 18, 2016
Thank you very much for the feedback! I will make sure James is recognized for his outstanding spirit of service and we hope you come visit us again soon!
The only good thing to say about this hotel is the room was inexpensive. You get what you pay for. On a scale from 1 to 10 this hotel is a 0. Don't stay here unless there are no other rooms available in San Antonio....More
Response from Brian T, Guest Relations Manager at SpringHill Suites San Antonio AirportResponded January 16, 2016
I apologize for your stay, and, please know that we pride ourselves on our hospitality and I'm sorry that you didn't receive that. That will be addressed and I'm confident we will do a better job serving the needs of yourself and your family the...More
We went to the Alamo Bowl football game and stayed at this SpringHill. It was a short 15 minute drive from the Alamo area and is very close to the airport. They provide shuttle service to the airport but we had a car - plenty...More
Response from Brian T, Guest Relations Manager at SpringHill Suites San Antonio AirportResponded January 11, 2016
Thank you for the feedback! We greatly appreciate it and look forward to you coming to see our brand new look whenever your travels bring you back to San Antonio!