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Holiday Inn San Antonio NW - Seaworld Area

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Holiday Inn San Antonio NW - Seaworld Area
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307 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn San Antonio NW - Seaworld Area
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Showing 302: English reviews
Honolulu, Hawaii
Reviewed 2 November 2016

Average hotel. Room was clean. Happy hour at the bar was okay with $6 appetizers. There's no airport shuttle, but you can hire a car. I took the Super Shuttle for $50. But my flight was delayed, so it took a loooong time before another shuttle was sent, and I was the last one dropped off since the hotel is...

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Helpful?
Thank island-rainb0w
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

We're glad you enjoyed our hotel and able to take advantage of our happy hours prices for the appetizers. Super Shuttle is probably the best transportation to this area and sorry to hear your flight was delayed.

Dallas, Texas
Reviewed 31 October 2016

This hotel was excellent! A++ the staff was very friendly and helpful with any questions or needs my family had. Shuttle was on-time and both drivers got us to and from safely. Location was about a mile or two from Sea World's entrance. Rooms very clean and comfortable. My family will be back to stay! Thank you so much Holiday...

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Helpful?
2Thank travellera365
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

The staff of the hotel respectfully accepts the A++ on your rating of service, friendliness, clean and comfortable rooms and we are happy you enjoyed our popular location near SeaWorld. Thank you for the special recognition and we welcome you back on future visits.

Reviewed 31 October 2016 via mobile

My husband and I stayed for our daughters graduation from the Air Force. The location was 10 minutes from the base and very convenient. We received free breakfast buffet daily, which was very delicious. Rooms were spaceous, clean and accommodating. Beds were fantastic! Staff was friendly and helpful. We utilized the indoor and outdoor pools along with the hot tub...

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Helpful?
2Thank Jamie C
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Your recommendation of our hotel is very much appreciated and we thank you for the 5 Star rating. We're also glad you were able to enjoy our breakfast buffet, both of our pools and the hot tub. Compliments such as yours makes our day and we hope you'll come back if travel brings you to San Antonio again. Once again....

Lincolnton, North Carolina
Reviewed 27 October 2016 via mobile

I'm here with my husband, who is competing in the Nationals (Sporting Clay), and I preferred to stay here, rather than go to the range. There was a lovely breakfast buffet, sponsored by the gun club, but unfortunately, all of the shooters left early for the range. I was the only one who attended at the time I chose to...

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Helpful?
1Thank LynnIS60
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

The team at the Holiday Inn SeaWorld would like to thank you for the 5 Star rating and that we made you feel like one of the family. It is an honor to have you stay with us while being in San Antonio for this special event and look forward to your return visits. Thank you again!

Houston, Texas
Reviewed 23 October 2016

From check-in to leaving, Justine made my family and I feel like family. Friendly and courteous, Justine was amazing! Can't wait to stay again, the property was is clean and all the staff was wonderful!

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Helpful?
Thank puredumbluck
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Your kind words are appreciated and we will make sure Justine is recognized for the personalized service she provided during your stay. As always, we appreciate your business and look forward to your return!

A TripAdvisor Member
Chicago, Illinois
1 review
1 helpful vote
Reviewed 15 October 2016 via mobile

We were in town for a wedding and we had breakfast in the hotel with another couple who was attending. William Brown was amazing! He was a wealth of information of the area and enhanced an already great stay!!

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1Thank A TripAdvisor Member
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

We are pleased that William gave you personalized service and attention while you were having breakfast in the Grill and thanks for recognizing him. Come see us again if you are in the immediate area!

San Antonio, Texas
Reviewed 9 October 2016 via mobile

Mary and her crew are the best team ever! My church uses a ballroom for our church services and she is available at a monents notice to ensure everything is perfect. She represents the Holiday Inn and the IHG brand to the highest levels. Mary should train all special event staff on professionalism. SN. Cruz is also extremely helpful in...

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Helpful?
1Thank mamatica007
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Your business is appreciated and we would like to thank you for the compliments on Mary, Cruz and the entire team at the Holiday Inn NW SeaWorld. Thank you again and we look forward to serving you during your future Church services.

Reviewed 28 September 2016 via mobile

The friendliest staff ever . Treated us like a king we are so happy with our visit. WE recommend them highly. Our bartender Linda May was so cordial knew our names and drinks everytime. Close to seaworld and had a sweet shuttle. We will be back soon. Rooms were fresh and as good as any place I have been.

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1Thank Danny W
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Your 5 Star rating is most gratifying and your compliments of the team is important to our success. We will be certain to recognize Linda for the attentive and personalized service during your stay and welcome you back! Thanks again.

Yorktown, Virginia
Reviewed 24 September 2016

This is a great choice for its nearness to SeaWorld. However, Lackland AFB had no rooms and I was sent here for a 2 night stay instead. Good choice! Reading other reviews with issues, I can say that my stay was very nice. My room was modern and well made. Room was clean upon arrival and cleaned well upon my...

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Helpful?
2Thank MockT2
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Thank you so much for recognizing Maureen for the outstanding job she did on returning your item and for her great follow up! She will be recognized and rewarded for going above and beyond. We also appreciate the kind words on the service from the staff and that your enjoyed the stay at the hotel. As always, we thank you...

Houston, Texas
Reviewed 6 September 2016

The hotel lobby was dirty. There was spider webs on the lamp shades and under the furniture. Dust, dirt and trash on the floors in the corner's of the main lobby. The prices in the dining room are too high. Breakfast buffet $12.95 is way over rated. The restrooms in the main lobby were extremely dirty.

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Helpful?
3Thank jrsteed28
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

We appreciate your candid review of the public areas and do apologize for these areas not being in tip top shape during your visit. We hope you'll reconsider staying with us during your next trip to the area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Holiday Inn's first LEED certified 'Green' hotel! This is a unique property, utilizing the latest energy efficient technology and environmentally friendly materials available today. The property features a Grill, a sports themed facility offering all major sporting events on the 14 flat panel TVs, along with a selection of 16 different beer on tap. In addition, the hotel has three pools (one indoor, two outdoor, including a kiddie pool) and a hot tub. The guest rooms all have 32' flat panel televisions, pillow top mattresses, coffee makers, irons/boards and hair dryers. ... more   less 

Additional Information about Holiday Inn San Antonio NW - Seaworld Area

Address: 10135 State Highway 151, San Antonio, TX 78251-4548
Region: United States > Texas > San Antonio > Far West Side
Price Range: $124 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Antonio NW - Seaworld Area 3*
Number of rooms: 194
Reservation Options:
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Also Known As:
Holiday Inn San Antonio Nw - Seaworld Area Hotel San Antonio
Hotel Style:
#77 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Antonio NW - Seaworld Area staff and other travellers.
6 questions
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Dallas, Texas
4 months ago

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Questions? Get answers from Holiday Inn San Antonio NW - Seaworld Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a room with a view of the sunset/sunrise over the Texas Hill Country is beautiful.”
 of 5 bubbles largecharlie3, 21 Dec 2016 | Read review
“We stayed in a room that faced Sea World, which was away from the highway.”
 of 5 bubbles AVIPTravel, 1 Dec 2016 | Read review
“odd no rooms have a better view”
 of 5 bubbles I1514PKmarke, 14 Nov 2016 | Read review
“I was on the 3rd floor but all floors seem to be quiet and good views”
 of 5 bubbles travellera365, 31 Oct 2016 | Read review
“Less than 5 min. from sea world and free shuttle!”
 of 5 bubbles carriemillard, 14 Jul 2016 | Read review
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