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Best Western Plus Lackland Hotel & Suites

727 reviews
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Traveller (106)
Room & Suite (69)
Pool & Beach (23)
Overview
  • Excellent72%
  • Very good21%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“bmt graduation”(135 reviews)
“lackland afb”(130 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
2.5 Star Hotel
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Offers from Best Western Plus Lackland Hotel & Suites
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (727)Write a Review
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All reviewsbmt graduationlackland afbair force graduationthursday and fridaygraduation activitiesvalley high gatebasic training graduationfront deskmilitary familiesgreat place to stayshort driveindoor poolbiscuits and gravyhelpful with directionsking suiterecommend this hotelwaffles
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11 - 15 of 721 reviews
Reviewed 26 December 2017

We came for my son's Air Force BMT Graduation at Lackland AFB. Wonderful place to stay with clean rooms, great bed, hot showers,, and free breakfast, and best of all, it's so close to Lackland and not far from downtown San Antonio if you're coming...More

Review collected in partnership with Best Western
1  Thank 447melodyb
Response from lamas1, Manager at Best Western Plus Lackland Hotel & SuitesResponded 2 January 2018

Dear Guest, Thanks for the outstanding review. From all of the staff to you, we would like to say "Thank You" for choosing our lovely hotel. We hope to see you and your family here in the future.

Reviewed 24 December 2017

I will stay again. The rooms are always clean and the staff is very friendly. I have never had an issue where they are not willing to help. They have gone out o the way to accommodate my needs. The breakfast is always hot and...More

Review collected in partnership with Best Western
Thank 962sonyan
Response from lamas1, Manager at Best Western Plus Lackland Hotel & SuitesResponded 2 January 2018

Dear Guest, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

Reviewed 12 December 2017

The stay here was great! Close access to everything! Clean and affordable. I will be staying here again! We stayed on the 3rd Floor and you can hear the heavy stomping of other guests above you. That would be my only complaint. It really is...More

Review collected in partnership with Best Western
Thank bethsZ4583OW
Response from lamas1, Manager at Best Western Plus Lackland Hotel & SuitesResponded 2 January 2018

Dear Guest, On behalf of all the staff, we would like to say "Thank You" for your great review. We take pride in the work we do to ensure all of our guests have a great experience while they are here visiting our wonderful city.

Reviewed 9 December 2017

If you are looking for a place that has all the things you need, comfortable bed, hot water, generally comfortable room and is clean, safe and staff is helpful and friendly PLUS you have access to a fitness room and free full breakfast, you have...More

Review collected in partnership with Best Western
Thank T5218HBlindam
Response from lamas1, Manager at Best Western Plus Lackland Hotel & SuitesResponded 10 December 2017

Dear Traveler, Thank you so much!!! I am pleased that you enjoyed your recent stay with us here at the Best Western Plus Lackland. We hope you travel to San Antonio again soon and be sure to let us know when you’re coming so we...More

Reviewed 9 December 2017

If you are attending graduation or just visiting a service member at Lackland Air Force Base, it would be hard to beat this hotel. Clean, with a very friendly staff, it's also very close to the base. They have a good breakfast, as well as...More

Review collected in partnership with Best Western
Thank lauradK5347JF
Response from lamas1, Manager at Best Western Plus Lackland Hotel & SuitesResponded 10 December 2017

Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Laundry Service
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$102 - US$447 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in San Antonio
#7 Best Value Hotel in San Antonio
#28 Business Hotel in San Antonio
#56 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$447 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in San Antonio
#7 Best Value Hotel in San Antonio
#28 Business Hotel in San Antonio
#56 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (106)
Room & Suite (69)
Pool & Beach (23)
Dining (16)
Amenities (17)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
Ask a question
Vicki F
23 September 2016|
AnswerShow all 4 answers
Response from 1luv66 | Reviewed this property |
No shuttle offered by Hotel. Not sure what you mean about the Manager reception, but there was a manager on the front desk besides the clerk on my arrival.
0
Votes
Linda B
4 July 2016|
Answer
Response from lamas1 | Property representative |
We are 20 miles and is better to rent a car at the airport.
0
Votes
Linda B
4 July 2016|
AnswerShow all 3 answers
Response from 1luv66 | Reviewed this property |
We went through Budget at the airport.
0
Votes
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Room Tips
"One main elevator, so stay on a low level room if you want to take the stairs."
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"Upper floors take away from highway noise."
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"We had a suite, great rate and plenty of room."
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"2nd floor was awesome"
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