We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western Plus Lackland Hotel & Suites

Hotels.comUS$120*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$120*
US$120*
US$120*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Best Western Plus Lackland Hotel & Suites
Best Western Plus Lackland Hotel & Suites
Panoramas (7)
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

640 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Best Western Plus Lackland Hotel & Suites
See the most recent reviews
Showing 634: English reviews
Bay Area, California
Reviewed 19 January 2017

This hotel gives "hospitality" a hole new meaning. In my case they provided incredible insight, knowledge and helpful information about the MBT graduation at Lackland Air Force base. In addition, the location is ideal for the events so your arrival at the base at 0600-0700 won't be as painful should to get a room farther away!

Review collected in partnership with Best Western
 Report
Helpful?
1Thank C5137QOjanm
lamas1, Manager at Best Western Plus Lackland Hotel & Suites, responded to this review

Dear Guest, Wow! What an exceptional review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our beautiful hotel and our wonderful city in the near future.

Reviewed 16 January 2017

Great place to stay it is clean and updated. Great breakfast every morning. On a few of the mornings we needed to be at the base early they make sure breakfast done earlier for us. They have a nice little room where you can print your boarding passes at no charge. Overall this is a great place and I would...

Review collected in partnership with Best Western
 Report
Helpful?
Thank B6784JKbethc
lamas1, Manager at Best Western Plus Lackland Hotel & Suites, responded to this review

Dear Guest, We are so happy to hear you enjoyed your stay here at the Best Western Plus Atrea. On behalf of all of us "Thank You". We are glad to offer the full breakfast early, not only to our BMT families, but to all who are here to enjoy. Thank you for the great review and we hope to...

Norfolk, VA
Reviewed 11 January 2017

We stayed at the Best Western Atrea for 3 nights during a recent graduation at Lackland AFB. The location is fantastic for this event. We arrived really late around 11:15 PM but received wonderful service. We were upgraded to a King Suite and welcomed by friendly staff. The bed was very, very comfortable—one of the best we have ever slept...

 Report
Helpful?
1Thank tennisfamily13
lamas1, Manager at Best Western Plus Lackland Hotel & Suites, responded to this review

Dear Guest, Please accept a huge thank you from all of us here at the Best Western Plus Lackland! We were so happy to hear you had such a great experience. It means the world to us to hear when we have had a success. All comments are worth reading and learning from, even the good ones. Thank you again...

North Dartmouth, Massachusetts
Reviewed 10 January 2017

Hotel lobby was absolutely stunning. It was like being in your living room. Showers arw roomy, pool and hot tub where clean. Helpful and kind staff. Breakfast was hot and delicious. Also always had coffe or tea available. Five minutes away from Lackland AFB, litterly right up the road. Close to stores, also great food for take out. Make sure...

Review collected in partnership with Best Western
 Report
Helpful?
Thank P6787CGshannonm
lamas1, Manager at Best Western Plus Lackland Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our website for promos that you might be interested in. We look forward to seeing you again soon.

Great Falls, Montana
Reviewed 9 January 2017

Very close to the base, but not close enough to walk. Very friendly staff, I liked all the little extras. Full hot breakfast included. Peggy was very nice on the phone, very informative. Alyssa, the maid kept us stocked up with towels etc, and was very accommodating and smiley. The maintenance man was always around helping the breakfast ladies, keep...

 Report
Helpful?
Thank Funfabmim
lamas1, Manager at Best Western Plus Lackland Hotel & Suites, responded to this review

Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. From all of the staff to you, we would like to say "Thank You" for choosing our lovely hotel. We hope to see you and your family here in the future.

Carthage, United States
Reviewed 30 December 2016

wonderful place to stay for BMT graduation... close to the base with an easy route to and from. Staff was very polite and super helpful for directions and recommending places to visit. Would highly recommend this anyone.

Review collected in partnership with Best Western
 Report
Helpful?
1Thank 984nikkif
lamas1, Manager at Best Western Plus Lackland Hotel & Suites, responded to this review

Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

Prattsburg, New York, United States
Reviewed 28 December 2016

We chose this Hotel because of location and it was great. The room was nice and clean as was the whole Hotel. Breakfast was good. The staff were very nice and helpful, even had scissors I could borrow for wrapping presents. The pool was nice and the temp was great not too cool. The only problem we had was a...

 Report
Helpful?
Thank Karen M
lamas1, Manager at Best Western Plus Lackland Hotel & Suites, responded to this review

Dear Guest, Please accept a huge thank you from all of us here at the Best Western Plus Atrea! We were so happy to hear you had such a great experience. It means the world to us to hear when we have had a success. All comments are worth reading and learning from, even the good ones. Thank you again...

Reviewed 27 December 2016 via mobile

We stayed here because of its proximity to Lackland AFB for a graduation. It is very close to Valley hi gate.The breakfast is excellent and they make it an hour early for Thursday and Friday so you can get to base nice and early. The room was clean and quiet. It is a little hard to get in and out...

 Report
Helpful?
Thank Bonnie S
lamas1, Manager at Best Western Plus Lackland Hotel & Suites, responded to this review

Dear Guest, Wow! What an exceptional review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We apologize for any confusion on the items for the kitchens, we have kits with all the essentials at the front desk, they are given out upon...

Grand Prairie, Texas
Reviewed 13 December 2016

We stayed here because of its proximity to Lackland AFB for a graduation. The breakfast is excellent. The room was nice and clean. It is a little hard to get in and out of the property but once you figure it out it is okay.

 Report
Helpful?
Thank Bruce T
lamas1, Manager at Best Western Plus Lackland Hotel & Suites, responded to this review

Dear Guest, Thank your for taking the time to review our property. We hope if you decide to visit our lovely city again you will call us to book your reservation.

Lubbock, United States
Reviewed 12 December 2016

First room we were given smelled BAD and had a big area of water soaked carpet by HVAC, Desk clerk acted like she knew about this when she gave is this room. They did give us another room. We are disappointed in Best Western.

Review collected in partnership with Best Western
 Report
Helpful?
Thank jimrW3734WH
lamas1, Manager at Best Western Plus Lackland Hotel & Suites, responded to this review

Dear Guest, Thank you for taking time to write a review regarding your experience with us at the Best Western Plus Atrea. We apologize for any issues you may have had. Our guests are our number one priority and if someone is dissatisfied with their experience, we work very hard to correct it immediately in order to turn their experience...

212 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (76)
Viewed
Bathroom (9)
Viewed
Room/Suite (18)
Viewed
Dining (4)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (38)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (129)
Viewed
Amenities (17)
Viewed
Pool (17)
Viewed
Dining (11)
Viewed
Standard Room (28)
Viewed
The Hotel (56)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (7)
Viewed
Room/Suite (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (2)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these San Antonio hotels
Downtown
Comfort Suites Alamo/Riverwalk
Comfort Suites Alamo/Riverwalk
#12 of 354 in San Antonio
1,089 reviews
Omni San Antonio Hotel
#17 of 354 in San Antonio
1,810 reviews
Show Prices
Show Prices
Show Prices
East Side
The Westin Riverwalk, San Antonio
Downtown
Drury Inn & Suites San Antonio Riverwalk
Downtown
Drury Plaza Hotel San Antonio Riverwalk
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Best Western Plus Lackland Hotel & Suites

Address: 3635 Crooked Trl, San Antonio, TX 78227-4360 (Formerly BEST WESTERN PLUS Atrea Hotel & Suites)
Region: United States > Texas > San Antonio > Far West Side
Price Range: $164 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Lackland Hotel & Suites 2.5*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia, Best Western, Orbitz, Priceline, Hotwire, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your Best Western Plus Lackland Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Family Hotel in San Antonio
#11 Best Value Hotel in San Antonio
#28 Business Hotel in San Antonio
#56 Romantic Hotel in San Antonio
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Lackland Hotel & Suites staff and other travellers.
22 questions
Ask a question
over a year ago
Jacksonville, Florida
8 months ago
10 months ago
Fairbanks
11 months ago

See all questions (22)

Questions? Get answers from Best Western Plus Lackland Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back side are quieter.”
CatherineMary57, 23 May 2017 | Read review
“Easy access to Lackland Air Force Base!!!”
, 30 Mar 2017 | Read review
“The upper floors may be more quiet due to the breakfast area on the first floor and no door separating the hallway from it.”
SGeries, 27 Mar 2017 | Read review
“Rooms on the back side are quieter”
Mrtex57, 19 Feb 2017 | Read review
“4th floor, so no one's over you, away from the elevator, and exit doors”
Funfabmim, 9 Jan 2017 | Read review
5 of 5
Hotels.com
US$120* /night
View Deal
TravelocityUS$120
TripAdvisorUS$120
Expedia.comUS$120
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates