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SpringHill Suites San Antonio Downtown/Riverwalk Area

SpringHill SuitesUS$116*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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SpringHill Suites San Antonio Downtown\/Riverwalk Area
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353 Reviews from our TripAdvisor Community

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Showing 346: English reviews
Start your review of SpringHill Suites San Antonio Downtown/Riverwalk Area
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Reviewed 5 days ago NEWvia mobile

Our family of five stayed here for several days and the staff was immediately welcoming. The facilities are great. The breakfast and coffee was phenomenal. The children loved the pool. Loved it! Will be back!

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Helpful?
Thank Laura C
ndahl524, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Thank you so much for your kind words and positive feedback. We are so happy you had such a great experience while staying with us and we hope to see you back again one day! Sincerely,

USA
Reviewed 1 week ago NEW

This is really quite a disappointing hotel. The location is sort of by itself for a few blocks (in terms of getting to restos, sights to see, etc.), However it is not terribly far. The Front Desk staff are nice and welcoming and the lobby is ok yet maybe a bit dim, but that is about it for this hotel....

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Helpful?
Thank GlendaleCA
ndahl524, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Thank you, first and for most, for not only choosing to stay with us while visiting San Antonio, but for sharing your experience with our staff. I am really sorry to hear this and I will personally address this with the staff member. I truly hope this does not affect your decision to come back as we do hope to...

Bath, Pennsylvania
Reviewed 1 week ago via mobile

We were in town for a five day conference. We arrived in the wee hours of the morning and Enrique made us feel like we had just arrived home. We loved the clean room and very comfortable beds. We reported a small problem in our bathroom and Charles had it fixed in no time. Good breakfast, fresh fruit and one...

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Helpful?
Thank travelinrevs
ndahl524, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Thank you for your kind words and feedback. I will definitely make sure to let Enrique and Charles know how pleased you were with their service. I am very pleased to hear about the level of service they are both providing! Sincerely,

Hartsdale, New York
Reviewed 1 week ago

Located just a few blocks from the Riverwalk, it is walkable to many San Antonio attractions. Our suite was spacious and well laid out, with a king bed, large stall shower, microwave, refrigerator and coffee maker, and nice sitting area. We were reminded why we always choose Marriott properties for our stay. The bed and pillows are super comfortable, the...

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Helpful?
Thank Joan Z
ndahl524, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Thanks so much for your positive feedback and review regarding your stay with us. We take great pride in delivering a memorable stay by executing exceptional customer service and providing above standard cleanliness. I am pleased to hear that these things showed front and center during your time with us. We hope to see you back in the future!

Monticello, New York
Reviewed 2 weeks ago

As conveniently located as this hotel is, there are limited services. My bill arrived with an additional charge for beer I did not buy. I don't drink beer and I was the only one staying in my room. Questions to the staff were answered by "We'll be back to you." They never did. If I were to return to San...

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Helpful?
Thank Tourfox24
ndahl524, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Thank you for your review and feedback. I am disappointed to learn you had a charge that was not yours and it sounds like has not been resolved. I would be more than happy to assist you with this. Thank you,

Westminster, California
Reviewed 3 weeks ago via mobile

My wife and I frequently stay at Marriott properties because they are a known quantity offering consistently good accommodations; this hotel does that and is about a block from the riverwalk which was a key factor in our choosing to stay here. Unfortunately, my wife has limited mobility. At check in I asked for advise on where along the river...

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Helpful?
1Thank rehclass
ndahl524, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Thank you for your review and feedback. We are trained in knowing our location and surroundings as it is key for assisting our guests when asked about our area, however it sounds as though you did not encounter this knowledge and I am very sorry to learn this. Your comments will be addressed with our staff and used to reiterate...

Reviewed 3 weeks ago

Stayed here 2 nights. Very nice- close to everything, but out of the hustle and bustle and noise. We were here without a car and walked everywhere. It's just a few blocks from the main Riverwalk, a few blocks from the King William Historic District and Southtown. We had a king suite. Bed was very comfortable. Breakfast was great-nice variety...

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Helpful?
Thank Karen C
ndahl524, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Thanks so much for your positive review and feedback. We are so pleased to see that you enjoyed your time while visiting San Antonio and your stay with us. We hope to see you back in the future!

Alabaster, Alabama
Reviewed 3 weeks ago via mobile

We used this hotel as our "base" for a 4 day golf trip. It was centrally located to places we played, our longest drive was 30 minutes and that was in morning traffic. The hotel staff was very friendly and greeted you every time they saw you. The breakfast setup was a ample for our needs. The rooms were very...

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Helpful?
Thank stewartroger
ndahl524, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Thanks so much for review and feedback! We always appreciate and enjoy our Golf Groups and are pleased to see you found our location perfect for your needs and that you had a great stay! We hope to see you back in the future.

Victoria,TX
Reviewed 4 weeks ago via mobile

Nice hotel....very friendly staff! Good location....NOT on the Riverwalk....but fairly close! Bar is small but nice....limited food menu..... Rooms and entire property are very clean.... Onsite parking is available, but somewhat limited!

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Helpful?
Thank cooker72
ndahl524, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Thanks for your review and positive feedback. We appreciate hearing from you and hope to see you back in the future!

Reviewed 4 weeks ago

Just a terrific place to stay!! The staff was so friendly & helpful, the breakfast was awesome, close to the Riverwalk. We walked to most of the activities that we did. Nice to have the happy hour. The only negative was that the bartender was not there all of the time on the weekend. The other bartender that was there...

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Helpful?
Thank Diane M
ndahl524, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Thank you for your review and feedback. We are really happy to see how much you enjoyed your stay, our amenities and location. We sure do hope to see you back again!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The SpringHill Suites by Marriott San Antonio Downtown/Riverwalk Area has completed a multi-million dollar renovation and full upgrade of the hotel to become the newest Marriott product in Downtown San Antonio. Our great location puts you in the heart of San Antonio attractions and just steps away from the famous Riverwalk, the legendary Alamo, and the Henry B. Gonzalez Convention Center. Enjoy our all-suites hotel, the very spacious king or double queen suites featuring a microwave and mini-refrigerator, wet bar, separate living room with sleeper sofa, two HDTVs in every suite, free WiFi, 24-hour fitness center, 24-hour business center, beautiful outdoor pool and sundeck, complimentary breakfast bar, and evening cocktail lounge. Some of the best locally owned and popular restaurants are within walking distance of the hotel. The SpringHill Suites promises greater comfort and enhanced productivity, leaving you in control of your experience at the hotel. Enjoy Marriott Rewards and a most rewarding stay in our beautiful new hotel, SpringHill Suites by Marriott San Antonio Downtown. ... more   less 

Additional Information about SpringHill Suites San Antonio Downtown/Riverwalk Area

Address: 524 S Saint Marys St, San Antonio, TX 78205-3418 (Formerly SpringHill Suites San Antonio Downtown)
Region: United States > Texas > San Antonio
Price Range: $170 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Downtown/Riverwalk Area 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Four Points By Sheraton San Antonio Downtown Hotel San Antonio
4 Points By Sheraton San Antonio Downtown
Hotel Style:
#36 Family Hotel in San Antonio
#71 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites San Antonio Downtown/Riverwalk Area staff and other travellers.
8 questions
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Frisco, Texas
Kingwood, TX
3 months ago
dickinson
over a year ago
Dallas, Texas
over a year ago

See all questions (8)

Questions? Get answers from SpringHill Suites San Antonio Downtown/Riverwalk Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back of the hotel are very quiet.”
JoanZ336, 16 May 2017 | Read review
“The room we had was quite as this is a quite area but so close to everything”
1charlie, 22 Apr 2017 | Read review
“Don't park under the trees.”
MnWonderer, 12 Apr 2017 | Read review
“Close to river walk”
633peterl, 30 Sep 2016 | Read review
“Pick one in another hotel”
marksX2041ZK, 16 Sep 2016 | Read review
5 of 5
SpringHill Suites
US$116* /night
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TripAdvisorUS$116
Orbitz.comUS$116
Hotels.comUS$116
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Prices are for 1 room, 2 adults
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