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Motel 6 San Antonio Airport

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Motel 6 San Antonio Airport
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15 Reviews from our TripAdvisor Community

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Showing 13: English reviews
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Reviewed 4 September 2016 via mobile

By far the worst hotel I've stayed at. You pretty much get what you pay for. A side from the roaches the bed was hard with thin pillows. By the second night my wife had a stiff neck which pretty much ruined her stay. The smell of incense was extremely strong. The smoke alarms torn and hanging from the walls....

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Helpful?
Thank Ralph S
Missouri
Reviewed 26 August 2015

My husband was deployed to San Antonio for 8 months for training. Somehow I messed up when I booked my reservations for the week. So that left us checking out a day earlier than we were suppose to. So we decided to try to find a cheaper hotel. BAD BAD mistake! We found this jewel that was nothing but a...

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Thank Andi G
6Team, brand expericened team member at Motel 6 San Antonio Airport, responded to this review

Andi, Thank you for sharing your feedback. We apologize for any misunderstanding that may have occurred during your recent stay with regard to our rate policies and the inconveniences you experienced. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. Our staff aims to provide...

Reviewed 24 February 2015 via mobile

In town for 3 days for a death in the family. Received a call to come back to the room so they can replace the batteries in door lock. Waited 3 hours for a maintenance worker that wasn't even coming back. Girl on duty was told to switch rooms never did and went home, Dirty tissues in beds, dirty bedding,dirty...

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2Thank Brian C
Las Cruces, New Mexico
Reviewed 15 March 2014

Checked in/paid without inspecting the room first. Room was not clean with hairs all over the bathroom and on towels, ice bucket was stuck to the counter, remote control didn't work. Front desk staff was extremely rude and refused to give my $ back. I called the manager to request a refund 4 times and he did not return ANY...

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4Thank Julie K
Laredo, Texas
Reviewed 4 January 2014

at some point motel 6 has started going down hill ! it is going to hit someone soon that they are going to have to spend some time with some of there motel's! this ones beds are shot the maids dont clean very well at all! i stay on the road about 290 days a year and this is one...

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2Thank John H
San Antonio, Texas
Reviewed 8 October 2013

Staff is good, rooms are OK. Most Motel 6 location charge $2.99 and for that you get awful bad terrible WiFi. It should be free or if you pay it should be solid. Most Motel 6 locations I've stayed at including this one has terrible WiFi. it is noisy outside in the moring.

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Thank xiaomin z
Goldthwaite, Texas
Reviewed 27 July 2013

There is no telling how old the mattress in this room is. I have never had a worse nights sleep, I might as well slept on the floor. The bedspread has holes in it and the blanket feels like plastic. The room is so small you can barely move around in it. If it was a $39 room it might...

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2Thank Leighnae
Motel6, Public Relations Manager at Motel 6 San Antonio Airport, responded to this review

Dear Leighnae - We sincerely apologize for the comfort, cleanliness and room conditions you encountered during your recent stay. These issues are not consistent with our standards for quality at Motel 6. Please kindly contact our guest relations department so they can have a record of your experience to help us provide you with better service in the future: 1-800-577-3435.

TEXAS
Reviewed 2 July 2013

If u want a rude customer service. Lumpy uncomfortable beds. Scratchy thin towels. Poor service. And still pay 72.00 per night for a Monday night. Then this is your place. The guy at the front in checking people in had the tv on in the lobby so loud u could not even hear what he was saying. He got rude...

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1Thank Cinnredhotz
Reviewed 24 June 2013

Horrible experience here. Made a reservation online for a Friday night rather than a Saturday. I called the hotel and was led to believe it was no problem. The desk clerk on the phone wasn't very helpful but seemed to get it done. Arrived on Saturday night to find the rate was about $15 higher and he charged me for...

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1Thank jsptx2003
Reviewed 24 June 2012

The outside of this place is beautiful it's in a well area and yes there is security driving around, but when you walk in its a whole different thing. The staff was rude when I checked in I asked for extra pillows and never received it, there was chocolate on my sheets.. I have a habit of checking the bedding...

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Thank loveashlee

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Motel 6 San Antonio Airport is less than 5 miles from San Antonio Intl Airport, North Star Mall and within 10 miles of Six Flags Fiesta Texas, and San Antonio Zoo. All rooms have a modern look with free Wi-Fi and Mini-Fridges. Seasonal pool available. ... more   less 

Additional Information about Motel 6 San Antonio Airport

Address: 126 Kenley Place, San Antonio, TX 78232
Region: United States > Texas > San Antonio
Price Range: $83 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 San Antonio Airport 2*
Number of rooms: 79
Reservation Options:
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Questions & Answers

Questions? Get answers from Motel 6 San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay somewhere other then here!”
 of 5 bubbles 164JohnH, 4 Jan 2014 | Read review
“The best room here is in your car in the parking lot.”
 of 5 bubbles jsptx2003, 24 Jun 2013 | Read review
“Make sure maids can't smoke in the rooms.”
 of 5 bubbles HeatIsOnII, 8 Dec 2011 | Read review
“Don't stay.”
 of 5 bubbles petew935, 3 Nov 2011 | Read review
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