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I am a fan of the IHG hotels and I usually stay in Holiday Inn but decided to try Candlewood Suites. I guess they are the bottom of the chain. Upon entering I can smell the dog smell. The microwave in our room did not...More
Response from IHGService, Guest Relations Manager at Candlewood Suites San Antonio N - Stone Oak AreaResponded 21 March 2016
Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of your goal on your visit. We would like to...More
This was an absolutely wonderful hotel. It was like living in my own little condo. First, the location is great in terms of getting to places in the city. I had a convention nearby that I was attending. Parking is plentiful in the lot. I...More
Great Staff. One of the best places I've stayed in San Antonio. Great location. I would recommend to anyone. The st as ff was very helpful and the rooms were great for a long stay with a stove, full refrigerator and microwave. The business center...More
Thank Harold N
Response from Candlewood S, Guest Relations Manager at Candlewood Suites San Antonio N - Stone Oak AreaResponded 22 January 2016
We enjoyed your presence here at the hotel just as much as you enjoyed your stay! It was a pleasure to meet you and we hope you come back to visit with us!
Amy D. Bosques
Front Office Manager
This hotel is great, I stayed here for 2 nights and everything was clean, the location is great and the front desk persons are very nice.. I totally recommend you stay here, they have a full kitchenette and the bathroom is very comfortable.
Amy and Rodney went above and beyond to ensure my family's stay was as comfortable as possible. This was my second stay here, and I will continue to use this specific location in the future as well. The room provided the amenities I was looking...More
Response from Candlewood S | Property representative |
Thank you for your question and appreciate your concerns. We are an upscale limited service extended stay hotel which also cater to the weekend travelers. We are ranked in the top half of hotel tripadvisor... More
Thank you for your question and appreciate your concerns. We are an upscale limited service extended stay hotel which also cater to the weekend travelers. We are ranked in the top half of hotel tripadvisor reviews within the city of San Antonio and rest assured, we are working very hard to ensure that your stay will be a safe, relaxing and memorable experience. I will personally ensure that you and your fiance' will have a wonderful weekend. We look forward to serving you with benchmark customer services.
Jeff Vienne - CHA
Candlewood Suites - Stone Oak
San Antonio, Texas 78259