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I stayed here for 5 nights in a row. Not one time was my room cleaned or was I given new towels. They have a sign that says if you ever need new towels to take your current ones to the desk and exchange them...More
Very clean, newer hotel where all the rooms have kitchenettes. Great, friendly personnel. 15 minutes north of downtown San Antionio with an easy in and easy out location. Pleanty of choices in the immediate area for food and shopping.
I would recommend this location to anyone staying in the San Antonio or Bulverde area. We have been treated wonderfully since the day we arrived. Ashley, Gina and Amy have made our extended stay feel like home. Best hotel I've stayed at ever!
The hotel is in a great location and not more than 10 mins from the San Antonio International Airport (SAT) and about 15 mins from downtown San Antonio. The facility was neat and all amenities were available as advertised. Hotel staff were very friendly and...More
I am currently in house at this hotel now as of 8-7-15 6:51pm. This is my first time actually being able to relax from the run around with the front desk. My first is actually an IHG conflict. When it comes to employees, I realize...More
3 Thank AshleeGipson
Response from IHGCare, Guest Relations Manager at Candlewood Suites San Antonio N - Stone Oak AreaResponded August 22, 2015
Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that...More
Response from Candlewood S | Property representative |
Thank you for your question and appreciate your concerns. We are an upscale limited service extended stay hotel which also cater to the weekend travelers. We are ranked in the top half of hotel tripadvisor... More
Thank you for your question and appreciate your concerns. We are an upscale limited service extended stay hotel which also cater to the weekend travelers. We are ranked in the top half of hotel tripadvisor reviews within the city of San Antonio and rest assured, we are working very hard to ensure that your stay will be a safe, relaxing and memorable experience. I will personally ensure that you and your fiance' will have a wonderful weekend. We look forward to serving you with benchmark customer services.
Jeff Vienne - CHA
Candlewood Suites - Stone Oak
San Antonio, Texas 78259