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JW Marriott San Antonio Hill Country Resort & Spa

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JW Marriott San Antonio Hill Country Resort & Spa
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2,318 Reviews from our TripAdvisor Community

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Showing 2,287: English reviews
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Los Lunas, New Mexico
Reviewed 2 days ago NEWvia mobile

We recently stayed at this property. I was very torn on to stay at the river walk or at this property. I am so glad that I decided on the JW. Everything was perfect. From check in, slides, quiet rooms and very clean to the check out. The grounds were immaculate and very gorgeous. Would definitely stay there again and...

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Thank mauchav
Louisville, Kentucky
Reviewed 2 days ago NEWvia mobile

These properties always provide top notch service. Clean room and great on site food options. The golf is great although a little pricey. The pool and water slides make it a good look lace to stay in San Antonio with your family

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Thank Scott S
Reviewed 3 days ago NEWvia mobile

Hotel and grounds are kept immaculate. Was there for a Conference, 4 night stay. Staff were extremely friendly and the restaurants on property had great food. They also have a very nice looking water park, unfortunately I did not get to use this amenity. Overall great stay.

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Thank Ingo K
Reviewed 4 days ago NEWvia mobile

From the second we walked in the door, we were treated with surreal sincerity and respect! Patrick and his team at the front desk went above and beyond the call of duty to secure a spacious enough room for my wife, son and mother. He spent way more time with us than he had to, but did it because he...

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Thank Burichc
Moorestown, New Jersey
Reviewed 1 week ago NEWvia mobile

Got in a bit late. Went to check in. Was told that even though they have my reservation they were booked. Offered to take me to a Fairfield Inn which was 15 minutes away. Had no explanation on why they had my reservation but not my room other than "we sold out" and "I am sorry because we do see...

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4Thank Scott S
Management response:

Dear Scott S, Thank you for taking the time to share your feedback with us. I'm sorry to hear about your experience at our resort - that's certainly unfortunate and your frustrations are warranted. If you have an opportunity, our management team would love to have the opportunity to connect with you if you have not already spoken with someone....

Cuyahoga Falls, Ohio
Reviewed 1 week ago NEW

This resort has a fantastic water park and lazy river pools. However if the weather is bad like it was part of our trip you may be looking for things to do. I did not golf but it looked to have a terrific course. The service was great in the hotel and the restaurants on site. The food was also...

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Thank GregM33
Benson, North Carolina
Reviewed 1 week ago

This was an absolutely beautiful hotel resort. The view from our room was amazing. There is so much to do at this hotel. The food was great in the restaurants. I really enjoyed it all. We even called for room service as my kids were sick for two days. That food was very good as well. The water park was...

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Thank sstancel
Amarillo, Texas
Reviewed 1 week ago

Stayed in suite with extra bedroom. Room was excellent and in great condition. Check in and staff were outstanding and always willing to help. At the price that we paid, I was expecting a resort on the order of one of the nice hotels on the strip in Las Vegas. This certainly didn't measure up. Packed with kids everywhere. The...

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3Thank David L
Chris M, Manager at JW Marriott San Antonio Hill Country Resort & Spa, responded to this review

David L. Thank you for your recent visit and honest feedback. As you mentioned, our resort is very family friendly as the 7 acre water park is a big draw for that. We hope you return and try some of our more adult friendly options like the beautiful spa pool with privacy and cabanas. Also, 18 Oaks steakhouse has amazing...

Houston, Texas
Reviewed 1 week ago via mobile

7 day stay with teens, thought we would give the new watersides a go and play a few rounds, but unfortunately the weather was colder than we had hoped for. Still the week was a good break away from Houston. We had a few days with afternoons by the pool (slides and lazy river were great), and others on the...

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2Thank damienk2016
Philadelphia, Pennsylvania
Reviewed 1 week ago

This place is huge, but it still felt personal. I was here for work, but did have time to walk the grounds early each morning and really enjoyed the peaceful feeling early in the morning here. Staff was amazing. I never caught the housekeepers name, but she was very kind when I asked her for some extra towels in the...

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1Thank bealsmelissa99

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Cibolo Moon
Cibolo Moon
Cuisines: American, Southwestern
18 Oaks
18 Oaks
Cuisines: American, Steakhouse
High Velocity
High Velocity
Cuisines: American, Bar, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
JW Marriott San Antonio Hill Country Resort & Spa has firmly established itself as the city's premier luxury destination and the renowned resort in Texas' Hill Country. Rated 4-Diamonds by AAA, and just 12 miles from San Antonio International Airport (SAT), our luxury resort features the 36-hole TPC San Antonio golf course, home to the Valero Texas Open, Lantana Spa, a six acre water park and seven restaurants. Our restaurants are sure to please with Texas BBQ, genuine Mexican cuisine and private dining rooms for groups. Our rooms offer cozy beds, scenic views, soft robes & large bathrooms. Guests will also enjoy the open lobby with free Wi-Fi. Whether you're seeking a peaceful respite, productive conference or fun-filled family vacation, our luxurious Hill Country resort will not only exceed your expectations but redefine them altogether. ... more   less 

Additional Information about JW Marriott San Antonio Hill Country Resort & Spa

Address: 23808 Resort Parkway, San Antonio, TX 78261-2018
Region: United States > Texas > San Antonio
Price Range: $427 - $741 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott San Antonio Hill Country Resort & Spa 4.5*
Number of rooms: 395
Reservation Options:
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Also Known As:
Jw Marriott San Antonio Hill Country Hotel San Antonio
Jw Marriott San Antonio Hill Country Resort And Spa
Hotel Style:
#2 Top resorts Hotel in San Antonio
#8 Business Hotel in San Antonio
#10 Luxury Hotel in San Antonio
#11 Family Hotel in San Antonio
#15 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott San Antonio Hill Country Resort & Spa staff and other travellers.
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Questions? Get answers from JW Marriott San Antonio Hill Country Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5178. Quiet and great views of the waterpark.”
 of 5 bubbles sstancel, 19 Mar 2017 | Read review
“All rooms seem the same.”
 of 5 bubbles davidpC9446WM, 14 Mar 2017 | Read review
“Sunset from the front rooms and the pool view from the back, faces north.”
 of 5 bubbles bybyoung82, 12 Mar 2017 | Read review
“Get a pool view room”
 of 5 bubbles Deborahjune, 10 Mar 2017 | Read review
“the suites with a balcony is best option facing pools and golf course, great sunrise views”
 of 5 bubbles PlainsDrifter575, 5 Mar 2017 | Read review
5 of 5