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    Best Western Plus Palo Alto Inn & Suites

    12507 SW Loop 410, San Antonio, TX 78224-3195
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    2017-10-01 2017-10-02
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    US$98
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    Traveller (9)
    Room & Suite (8)
    Dining (4)
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    Overview
    • Excellent50%
    • Very good33%
    • Average8%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Palo Alto Inn & Suites
    Special Offer: BOOK DIRECT AND SAVE
    Hotel deals
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    Rooms
    Oct 1Oct 2
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (174)
    There are newer reviews for Best Western Plus Palo Alto Inn & Suites
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    11 - 15 of 172 reviews

    Reviewed 17 July 2017

    Hallways are HOT! Furniture in the rooms was threadbare . The sofa was coming apart at the seams. The room was clean and the air conditioning in the rooms worked well despite the hallways. If you need to stay close to the college the location...More

    Review collected in partnership with Best Western
    Thank 729cindir
    Response from Rick B, General Manager at Best Western Plus Palo Alto Inn & SuitesResponded 21 July 2017

    Dear 729cindir, Firstly I would like to thank you for taking the time to review your recent stay at the Best Western plus Palo Alto. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon...More

    Reviewed 13 July 2017

    the location was good off 410 hwy. The room was clean and good bed with several pillows. The staff at check-in was helpful in recommending places to eat dinner. I would stay here again. The breakfast was also good with great coffee.More

    Review collected in partnership with Best Western
    Thank Judy W
    Response from bwpluspaloaltoinn, Webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 15 July 2017

    Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you....More

    Reviewed 12 July 2017

    We were upset that we couldn't get a later check out. Check out was 11 and We had to be out of the room by 11. Also We were packing all of our luggages on the luggage cart as a housekeeper walks passed and says...More

    Review collected in partnership with Best Western
    Thank maryloua163
    Response from bwpluspaloaltoinn, Webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 15 July 2017

    Dear Guest, Thanks for your opinions and for staying with us frequently. I’m terribly sorry we failed to meet your needs this time because of some problems with management, which we are now getting under control. We’re involved in a continuous improvement process aimed at...More

    Reviewed 9 July 2017

    The hotel is a little farther out of town than I expected, but there were some things nearby. The wifi in the room was spotty. The front desk staff and breakfast attendant were very friendly and helpful! The Texas waffles at breakfast were DELICIOUS!More

    Review collected in partnership with Best Western
    Thank sarahy31
    Response from bwpluspaloaltoinn, Webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 10 July 2017

    Dear Guest, I’m glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel....More

    Reviewed 6 July 2017

    The Front Desk Employee Was Very Quick At My Check In With Great Info And Service Thank You Miguel H. Atmosphere Was Great Felt Like I Was At Home So A+. With Great Service And Will Be Returning Soon. -Steidl JessieMore

    Thank jmsteidl11
    Response from bwpluspaloaltoinn, Webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 10 July 2017

    Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you....More

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    Additional Information about Best Western Plus Palo Alto Inn & Suites

    Address: 12507 SW Loop 410, San Antonio, TX 78224-3195
    Location: United States > Texas > San Antonio
    Price Range:US$89 - US$138 (Based on Average Rates for a Standard Room)
    Hotel Class: 2.5 star
    Number of rooms: 75
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Hot Tub
    • Tennis Court
    • Indoor pool
    Details
    • Price range
    • US$89 - US$138 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Business Hotel in San Antonio
    • #52 Romantic Hotel in San Antonio
    • #75 Family Hotel in San Antonio
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 75
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Orbitz, Expedia, Best Western, Travelocity, Hotels.com, Cancelon, TripOnline SA, Hotwire, getaroom.com and HotelQuickly so you can book your Best Western Plus Palo Alto Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio
    • Also Known As
    • Best Western Plus Palo Alto Inn And Suites ,
    • Best Western Plus Palo Alto Hotel San Antonio
    Add Photo Photos
    Traveller (9)
    Room & Suite (8)
    Dining (4)
    Pool & Beach (1)
    Hotel & Grounds (8)
    Bathroom (2)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    6.47 km away
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    Ask a question
    Questions & Answers
    Flightadjuster
    26 October 2016|
    AnswerShow all 2 answers
    Response from Rick B | Property representative |
    yes we do offer military discount. Thank you Rick
    0
    Votes
    whahsh
    29 April 2015|
    Answer
    Response from Rick B | Property representative |
    21 and over
    0
    Votes
    Tanmishele
    23 March 2015|
    AnswerShow all 2 answers
    Response from Rick B | Property representative |
    About 30 miles from the hotel
    0
    Votes
    Room Tips
    "King Suite"
    Read review
    "Check if there's a heat exchanger outside!"
    Read review
    "Don't stay near the elevators if you can help it-- they are loud"
    Read review
    "The first floor was a little noisy!"
    Read review
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