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    Best Western Plus Palo Alto Inn & Suites

    12507 SW Loop 410, San Antonio, TX 78224-3195
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$124
          US$99
          US$124
          US$99
          US$124
          US$99
          Traveller (9)
          Room & Suite (8)
          Dining (4)
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          93 reviews
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          51 reviews
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          Overview
          • Excellent49%
          • Very good34%
          • Average8%
          • Poor6%
          • Terrible3%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Pool
          Non-Smoking Hotel
          Suites
          Fitness centre
          Kitchenette
          Multilingual Staff
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Best Western Plus Palo Alto Inn & Suites
          Special Offer: $10 GIFT CARD EVERY NIGHT
          Hotel deals
          Days Inn San Antonio at Palo Alto
          93 reviews
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          Best Western Plus San Antonio East Inn & Suites
          337 reviews
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          Best Western Plus Lackland Hotel & Suites
          650 reviews
          #4 of 355 hotels in San Antonio
           
          WoodSpring Suites San Antonio South
          51 reviews
          #211 of 355 hotels in San Antonio
           
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          Write a Review
          Reviews (158)
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          There are newer reviews for Best Western Plus Palo Alto Inn & Suites See the most recent reviews

          21 - 25 of 156 reviews

          Reviewed 4 February 2017

          While this hotel was satisfactory there was definitely room for improvement. - Front desk staff need training in customer service. Both ladies gave us incorrect information about which door to access the elevator and our room causing us to have to lug very heavy suitcases...More

          Review collected in partnership with Best Western
          1  Thank W6705MLjamesr
          Response from Rick B, General Manager at Best Western Plus Palo Alto Inn & SuitesResponded 7 February 2017

          Dear W6705MLjamesr, Firstly I would like to thank you for taking the time to review your recent stay at the Best Western plus Palo Alto. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon...More

          Reviewed 23 January 2017

          Loved this hotel!!! Very Clean - Great Size Room w/Comfy Beds. The staff, especially housekeeping were VERY friendly and helpful. The pool is awesome, very clean. Breakfast was good and they kept it coming, unlike some hotels that start pulling stuff off 30 minutes before...More

          Thank SiskFamily
          Response from Rick B, General Manager at Best Western Plus Palo Alto Inn & SuitesResponded 25 January 2017

          Dear SiskFamily, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

          Reviewed 16 January 2017 via mobile

          I was very hesitant on booking this hotel. I've never stayed at a BW before and the ones I've seen don't look kept up. We needed a place to stay that was near Lackland AFB and it had to have two beds and a couch....More

          Thank tgirl132002
          Response from Rick B, General Manager at Best Western Plus Palo Alto Inn & SuitesResponded 18 January 2017

          Dear tgirl132002, Firstly I would like to thank you for taking the time to review your recent stay at the Best Western plus Palo Alto. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon...More

          Reviewed 14 January 2017 via mobile

          Friendly service the hotel was clean. The pool is nice. Location is ok, near shopping and places to eat. There is a gas station next door and a jax in the box beside the hotel. My mother in law said the jax in the box...More

          Thank Linda S
          Response from Rick B, General Manager at Best Western Plus Palo Alto Inn & SuitesResponded 18 January 2017

          Dear Linda S On behalf of all the staff, we would like to say "Thank You" for your great reviews. We take pride in the work we do to ensure all of our guests have a great experience while they are here visiting our wonderful...More

          Reviewed 2 January 2017

          Will stay here again. The staff was friendly. Wish they had fruit more fresh fruit options and veggie options for breakfast but it was ok. We got a great price booking with AAA. The receptionist was great and told us about the sorroundings. Overall great...More

          Review collected in partnership with Best Western
          Thank ellenaz2017
          Response from Rick B, General Manager at Best Western Plus Palo Alto Inn & SuitesResponded 5 January 2017

          Dear ellensz2017, We are glad you enjoyed your stay, and are sorry to hear our breakfast wasn't quite up to par. We take every compliment, concern and complaint to heart and use them to better ourselves for the future. From everyone here we would like...More

          Days Inn San Antonio at Palo Alto
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          337 reviews
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          Best Western Plus Lackland Hotel & Suites
          650 reviews
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          WoodSpring Suites San Antonio South
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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free High Speed Internet ( WiFi )
          • Free Parking
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Business Centre with Internet Access
          • Free Parking
          • Breakfast included
          • Meeting Rooms
          • Laundry Service
          • Self-Serve Laundry
          • Dry Cleaning
          • Multilingual Staff
          • Room amenities
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Hot Tub
          Details
          • Price range
          • US$89 - US$172 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #12 Best Value Hotel in San Antonio
          • #39 Business Hotel in San Antonio
          • #52 Romantic Hotel in San Antonio
          • #75 Family Hotel in San Antonio
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Kitchenette ,
          • Family Rooms
          • Number of rooms
          • 75
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Best Western, Priceline, Hotwire, Travelocity, TripOnline SA, Cancelon, HotelQuickly and getaroom.com so you can book your Best Western Plus Palo Alto Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Texas >
          • San Antonio
          • Also Known As
          • Best Western Plus Palo Alto Inn And Suites ,
          • Best Western Plus Palo Alto Hotel San Antonio
          Add Photo Photos
          Traveller (9)
          Room & Suite (8)
          Dining (4)
          Pool & Beach (1)
          Hotel & Grounds (8)
          Bathroom (2)
          Business Centre & Event Rooms (1)
          Nearby
          Motel 6 San Antonio South
          9 reviews
          3.58 km away
           
          Mustang Inn and Suites
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          Days Inn San Antonio at Palo Alto
          93 reviews
          1.22 km away
           
          WoodSpring Suites San Antonio South
          51 reviews
          3.54 km away
           
          Nearby Restaurants
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          4.25 km away
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          3.92 km away
          Olive Garden
          7 reviews
          4.17 km away
          Nearby Attractions
          Texas Air Museum - Stinson Field
          20 reviews
          8.01 km away
          Medina River Natural Area
          9 reviews
          6.47 km away
          Mitchell Lake Audubon Center
          16 reviews
          5.39 km away
          Picapica Plaza
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          Questions & AnswersAsk a question
          Flightadjuster
          Do you have military discount?
          26 October 2016|
          Answer Show all 2 answers
          Response from Rick B | Property representative |
          yes we do offer military discount. Thank you Rick
          0
          Votes
          whahsh
          Can you book a room if you are 18 Years old?
          29 April 2015|
          Answer
          Response from Rick B | Property representative |
          21 and over
          0
          Votes
          Tanmishele
          How far is this hotel from the San Antonio Airport?
          23 March 2015|
          Answer Show all 2 answers
          Response from Rick B | Property representative |
          About 30 miles from the hotel
          0
          Votes
          Room Tips
          "Check if there's a heat exchanger outside!"
          Read review
          "Don't stay near the elevators if you can help it-- they are loud"
          Read review
          "The first floor was a little noisy!"
          Read review
          "Room 103 was perfect!"
          Read review
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