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Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld

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Traveller (5)
Room & Suite (19)
Dining (3)
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Overview
  • Excellent37%
  • Very good22%
  • Average16%
  • Poor9%
  • Terrible16%
Travellers talk about
“sea world”(17 reviews)
“business center”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld
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Offers from Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (103)
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LanguageEnglish
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All reviewssea worldduring spring breakbusiness centerstayed here for nightshousekeeping staffhot waterhiesonicihg
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1 - 5 of 100 reviews
Reviewed March 25, 2018 via mobile

More like a motel 6 than a holiday inn. Very disappointed. Huge stain on bedding. Water pressure awful and shower switched from hot to cold constantly. We reserved and prepaid for two rooms - they only had one for us when we got here. No...More

Thank Michele B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near SeaworldResponded April 9, 2018

Hello Michele B, Thank you for your stay and for taking the time to leave us feedback. I appreciate you as a Holiday Inn repeat guest. I am sorry about the condition of the bed and water pressure. I want all of your stays with...More

Hotel's Favourite
Reviewed March 12, 2018 via mobile

Although this is not the hotel we had reservations with originally, I’m so glad we chose to stay here instead! We walked in with no reservations, explained to Tammy at the front desk about our awful experience we had just had next door and she...More

Thank Wwife
Reviewed January 12, 2018

The outside of the hotel, the lobby, and the breakfast area all look very nice and have very friendly helpful staff. But once you go up the elevator and get into your room, everything goes downhill from there. Our first room's header wouldn't work so...More

1  Thank AZman8tee
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near SeaworldResponded January 28, 2018

Dear AZman8tee, I would like to thank you for taking your precious time to write a review regarding your stay with us. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate your feedback. I am pleased...More

Reviewed January 4, 2018 via mobile

This hotel is receiving one star because of location. Near restaurants , Starbucks, and short drive to Sea World. Besides that this hotel was horrible ! I will list out each aspect in which I was so disappointed and feel that I wasted my money...More

Thank Nola F
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near SeaworldResponded January 20, 2018

Hello Nola F, Thank you for posting a review. It sounds like we fell below your expectations, particularly with the room's cleanliness. I am sorry for the letdown.   All reviews are not taken lightly, and I am thankful for the opportunity to look into...More

Reviewed December 13, 2017

We checked in around 8:00pm the evening before Thanksgiving. Our room was freezing cold and we could not get the heater to work. The desk clerk tried to fix it but gave up and said he would get the manager. The manager came and had...More

Thank OldTex3
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near SeaworldResponded January 1, 2018

Hi OldTex3, Thanks for spending your Thanksgiving with us and I appreciate your time to share your feedback. I regret to know that your stay was below your expectations because of the overall condition of our hotel especially the heating system in the room you...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Details
Price range
US$98 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (5)
Room & Suite (19)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Fresh waffles!! Near a movie theater!!"
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"Don't stay here."
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"Higher up the better for noise and security"
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"Try other hotels"
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