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Embassy Suites by Hilton San Antonio Riverwalk-Downtown

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Embassy Suites by Hilton San Antonio Riverwalk-Downtown
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1,857 Reviews from our TripAdvisor Community

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Showing 1,829: English reviews
Tracy, California
Reviewed 2 days ago NEW

Just got back from a wonderful weekend trip to San Antonio to visit family and experience the riverwalk. While this hotel is not perfect, it is SUPERB. The location of the hotel is good, not right at the action but not too far either. It is about a 5 minute walk to the center of it all. Hotel lobby is...

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1Thank pinkprincessjankie
Joliet , Illinois
Reviewed 3 days ago NEW

The hotel offers a great breakfast and a wonderful 5:30 to 7:30 drink and snack buffet. It is a great value. It was clean, quiet, and everyone was very friendly and helpful. It is in the older section of San Antonio . It is only a half block to the steps that lead to the River Walk in the quieter...

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Thank Bev013
Las Vegas, Nevada
Reviewed 4 days ago NEW

We've stayed at this hotel two times and have found to be good quality, good service and good value. It's a short walk to everything on Riverwalk so no need for a car. I highly recommend you stay here.

Review collected in partnership with Embassy Suites Hotels
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Thank sherrif155
Portland, Oregon
Reviewed 4 days ago NEW

We left our passports and the supervisor didn't transfer us to lost and found but instead went up and looked himself. He found them and sent them to us and even helped us out at the airport by taking pictures and sending them to me. Amazing and I can honestly say I've never been treated so good at a hotel...

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Thank amaz0nman
Clinton, New Jersey
Reviewed 5 days ago NEW

I have reviewed other embassy suites and hotel chains for that matter. This one is a shining star, highly suggest. Rooms were clean, lobby delightful, breakfast hot, clean and plentiful. Not a single thing to complain about, don't hesitate to stay here, warm friendly service - good value

Review collected in partnership with Embassy Suites Hotels
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Thank colineb249
Hampstead, North Carolina
Reviewed 6 days ago NEW

Our arrival was way later then expected due to weather but the front desk staff helped to get us into our room as quickly as possible. Good food at breakfast and managers reception. A+ for customer service.

Review collected in partnership with Embassy Suites Hotels
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Thank TLH46
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to San...

Hillsboro, United States
Reviewed 1 week ago

This is the worst Embassy Suites I have ever stayed in. Do not stay at the Riverwalk location. I'll just give two examples of things that bothered us. How would you like to be awakened early Saturday morning by the front desk? Once they had us all awake, they apologized for dialing the wrong room. They have valet parking, but...

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Thank 44colleenk
Melbourne
Reviewed 1 week ago

Our stay there was amazing. Breakfast was far beyond anything that I expected. The staff was very helpful and on top of anything that we asked for. We stayed on the premium floor and had a suite with the view of the Riverwalk it was beautiful. The managers reception was a great way to relax at the end of the...

Review collected in partnership with Embassy Suites Hotels
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1Thank susiep2017
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We strive to be a part of great memories made while visiting San Antonio and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to San...

Delmar, United States
Reviewed 1 week ago

The San Antonio Riverwalk Embassy Suites continues to exceed my expectations!! I have been staying here for over 5 years, often 4 to 8 days a month. The front desk, food service and entire staff is great.

Review collected in partnership with Embassy Suites Hotels
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Thank William C
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your stay experiences over the years. I certainly appreciate your loyalty to the hotel since pretty early on in our existence. We are happy to be your home away from home and look forward to having you stay with us every time you come to San Antonio. Joe Melton General Manager

McKinney, Texas, United States
Reviewed 1 week ago

This is like all of the other Embassy Suites. The service is above average, the breakfast is awesome, complimentary and has a full service omelet bar. Rooms are large and very well kept. Housekeeping is exceptional. I do not prefer this location when staying on the Riverwalk. It is very close to the Riverwalk, but not the best location. If...

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1Thank Lisa_Recommends_This
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thank you for the feedback regarding your recent stay experience at the hotel. While I am happy you found so many aspects of your stay exceeded your expectations I certainly apologize that you didn't enjoy our beautiful Riverwalk location. I hope that should your travels bring you back to San Antonio you will give us another opportunity to exceed your...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites San Antonio Riverwalk – Downtown hotel is set on the banks of the San Antonio River in the vibrant heart of San Antonio, Texas. Grab a bargain at the Mexican Market or discover the rides and attractions of Six Flags® Fiesta Texas or SeaWorld® San Antonio. All guest suites at this beautiful San Antonio Riverwalk hotel offer more space and flexibility, with separate sleeping and living areas, and a wide range of thoughtful amenities. Relax with the two flat screen 32-inch TVs, or keep up with work at the flexible work space. ... more   less 

Additional Information about Embassy Suites by Hilton San Antonio Riverwalk-Downtown

Address: 125 E. Houston St., San Antonio, TX 78205-2247
Region: United States > Texas > San Antonio > East Side
Price Range: $266 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio Riverwalk-Downtown 3.5*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Priceline, Travelocity and Expedia so you can book your Embassy Suites by Hilton San Antonio Riverwalk-Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Riverwalk Hotel San Antonio
Hotel Style:
#15 Business Hotel in San Antonio
#16 Romantic Hotel in San Antonio
#19 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Antonio Riverwalk-Downtown staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton San Antonio Riverwalk-Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors cut down on traffic noise.”
 of 5 bubbles Lisa_Recommends_This, 11 Jan 2017 | Read review
“Some rooms face the river, others not. Not really a big deal, because the river is right outside the hotel door.”
 of 5 bubbles thc0m, 1 Jan 2017 | Read review
“We had an even-numbered suite with a street view, so odd numbers probably overlook Riverwalk.”
 of 5 bubbles brimel, 27 Dec 2016 | Read review
“Don't be afread to ccall the front desk about something.”
 of 5 bubbles gameplaybys, 22 Dec 2016 | Read review
“The higher floors are quieter.”
 of 5 bubbles SledMan, 16 Dec 2016 | Read review
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