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All reviews underground parking extended stay separate bedrooms waffles texas shaped full size fridge my family and i stayed here newer hotel one bedroom suite fiesta texas fire pit evening reception sized bed each morning nice property sea world free breakfast
Walked in and asked for a room and they treated me like a king. When my cel service was terrible in my room they moved me immediately. Then I was told there was complimentary wine and burgers and beer tonight. And when I saw the...More
Response from Darel R, General Manager at Staybridge Suites Stone OakResponded 2 weeks ago
Thank you so much for staying with us and for taking the time to share your review. We are delighted that you enjoyed the hotel and its many amenities. We hope to have you back soon!
Stayed here while relocating for a new job and looking for a home. Quiet, comfortable, and affordable. The staff (especially Carlos and Saul) were wonderful. My car battery died, they found me tools to take it out and drove me to get a replacement. Breakfast...More
Thank Scott H
Response from Darel R, General Manager at Staybridge Suites Stone OakResponded September 5, 2018
Thank you Scott H,
We are delighted to hear that you had a pleasant experience with us. We will also definitely recognize Carlos and Saul for their outstanding service. Please come back and visit us soon.
Hotel appears to be a nice facility with free laundry facilities. Unfortunately, the hot and cold water hoses in the laundry room are connected backwards. Fellow guest told me that he has told the hotel about this problem multiple times without success. He said that...More
1 Thank NeilRocks
Response from Darel R, Manager at Staybridge Suites Stone OakResponded August 14, 2018
Thank you for staying with us and for sharing your review.
My family and I stayed here for 2 days. There was free breakfast with a variety of options. Cereal, hot waffles, eggs, bacon, pastries, oatmeal, etc. There was a huge milk machine and juice machine. The 2 bedroom suite was spacious with a full fridge....More
Thank Carita H
Response from Darel R, General Manager at Staybridge Suites Stone OakResponded July 30, 2018
Carita, Thank you for staying with us. We appreciate your business and your taking the time to write a review. We are also very delighted to read that you enjoyed all the hotel has to offer. Please come back and visit us soon.
staybridge is our favorite hotel brand! and this one didn't disappoint. maybe it wasnt crowded but i didn't hear any noise from any other rooms or in the hallway. the only question i had was why not a trash can in the kitchen? the layout...More
Response from Darel R, General Manager at Staybridge Suites Stone OakResponded July 3, 2018
Thank you for staying and for sharing your review. We greatly appreciate it. Hope to have you back soon!
Thank you for your question. There is a fee as bringing a pet, despite how clean or well trained they may be, we do have to do additional cleaning in the room once the pet has departed. We charge a pet fee of $75 for a room... More
Thank you for your question. There is a fee as bringing a pet, despite how clean or well trained they may be, we do have to do additional cleaning in the room once the pet has departed. We charge a pet fee of $75 for a room that will be occupied from 1-6 days. If the room will be occupied 7+ days, the fee is $150. This covers the cost of the additional cleaning involved.