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El Tropicano Riverwalk Hotel

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El Tropicano Riverwalk Hotel
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1,280 Reviews from our TripAdvisor Community

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There are newer reviews for El Tropicano Riverwalk Hotel
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Showing 1,232: English reviews
Waxahachie, Texas
Reviewed 3 days ago NEW

Online the hotel looked very nice and modern. IT WASN'T! Elevators didn't work, halls were dark and dingy. Bathroom was super small, with the toilet placed at an angle so much so you had to sit sideways. Bath tub didn't drain, roach also in the bathroom. I understand it's an older hotel but for the money we paid, we won't...

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Thank badams1139
Edinburg
Reviewed 3 days ago NEW

Extremely charming hotel with a resort feel. I want to go back and not leave the hotel. The pool area on the 2nd floor is amazing! The breakfast buffet was great. The staff was friendly. I would definitely recommend this hotel.

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Thank dianacD9388NV
Dallas, Texas
Reviewed 3 days ago NEW

I was in San Antonio for a girlfriends trip and we had a very nice stay. the rooms were clean and comfortable with a refrigerator (microwave that you could use downstairs). The staff were remarkably friendly and helpful in every area. We had a front desk clerk recommend a restaurant and actually walk us to the point that we could...

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Thank Raymond S
San Angelo, Texas
Reviewed 5 days ago NEWvia mobile

Only thing good I could find here was that the elevator was fast. The beds are hard and you can feel the Springs in the mattress. The air conditioner was on 59 and the room never got cool. The price was ridiculous. It says it is in the riverwalk but it is about a half mile from the fun on...

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Thank bjackson091608
Reviewed 1 week ago NEWvia mobile

Ok on the positive the lobby was beautiful and service at counter very nice and fast elevator. The pics they show are not true to what is reality lol. They were disgusting! I felt gross being in there. Wallpaper pealing floors coming apart bath nonstop running water that won't shut off and I would assume part of maid service is...

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1Thank Jenniferrk
Dallas, Texas
Reviewed 1 week ago

Nice room good people all around nice vibe must go again the best I been in a hotel I been in ever every thing you need a hotel you need they got it name it they got it I never thought they had that much in a hotel so kool to be in

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Thank david f
Reviewed 1 week ago

Honestly the worst hotel I ever stayed in! Pros: Elevator is quick. Cons: first room was so cold and I was on central air, so I could not turn on the heat, room 424. Moved to another room that had an adjustable thermostat. No alarm clock in the room. Cutains torn in first and second room. Room overall beat up...

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Thank Eric d
Tim R, General Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your review and I apologize for the dissappointing stay you had with us and could not agree more that the service lapses and out of stock items is unacceptable. Rest assured your comments have been addressed with our team. In regards to room condition we just completed new carpeting in all our rooms and are 75% done...

Eureka, United States
Reviewed 1 week ago

The Hotel was very clean, with beautiful décor with a comfortable open feeling. The Tobin Performing Arts Center is within easy walking distance to the hotel. The River walk trail is very peaceful and easily accessible from the hotel. The bar has some very nice staff who were polite, friendly and helpful. The only thing I missed was the absence...

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Thank 781marthab
Spring Grove, Pennsylvania
Reviewed 1 week ago

We traveled to San Antonio to attend our grandsons graduation from basic training. Booked 2 rooms . We were able to check in upon arrival, even though it was earlier than normal check in. Found the rooms and entire public area very clean. Beds were so comfortable we didn't want to get up. Only complaint is there are not enough...

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Thank kspang_146363
Nashville, Tennessee
Reviewed 1 week ago

The main lobby area has a very strong air freshener odor - almost sickening it was so strong! Nice pool area! Our maid service did not replace a few things for our second day of stay - front desk was notified but no one ever came! Very noisy in our room as we were by the stairwell entry on our...

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Thank 1chillydog

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Premier hotel on the San Antonio Riverwalk boasts premium amenities. Indulge yourself at the Holiday Inn El Tropicano Riverwalk Hotel in downtown San Antonio. Our tropical hotel is conveniently located near many downtown entertainment and business destinations. As your family arrives at this downtown San Antonio hotel, you will be welcomed by a gleaming mosaic of over 300,000 gorgeous glass tiles, as well as beautiful Mexican art. Situated at the start of the Museum Reach of the San Antonio Riverwalk, our hotel is convenient to local attractions including the Alamo, Tower of the Americas, Market Square, San Antonio Zoo and the Alamodome. You can catch the trolley from our hotel to your destination. Corporate travelers can appreciate the convenience of our San Antonio Riverwalk accommodations with easy access to the San Antonio International Airport, Henry B. Gonzales Center and companies such as Bank of America, AT & T, American Payroll, USAA, Valero Energy and Kinetic Concepts. We also provide business services including faxing, copying, printing and free high-speed Internet access. While lodging at our hotel in downtown San Antonio, see toucans in our aviary, visit our on-call massage therapist, exercise in the 3,000 square foot STRIVE Fitness Studio, swim in the out door heated pool or dine at our full-service restaurant and bar, where kids eat for free. ... more   less 

Additional Information about El Tropicano Riverwalk Hotel

Address: 110 Lexington Avenue, San Antonio, TX 78205-1313
Region: United States > Texas > San Antonio > East Side
Price Range: $136 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Tropicano Riverwalk Hotel 3*
Number of rooms: 306
Reservation Options:
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Also Known As:
Holiday Inn San Antonio
San Antonio Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from El Tropicano Riverwalk Hotel staff and other travellers.
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Questions? Get answers from El Tropicano Riverwalk Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very dated! Unclean appearance ”
 of 5 bubbles badams1139, 20 Mar 2017 | Read review
“Stay somewhere else!”
  • Actually no salads available. Toilet an inch from the wall. Worn down chairs. Dirty microwave. T
  • Actually no salads available. Toilet an inch from the wall. Worn down chairs. Dirty microwave. T
  • Actually no salads available. Toilet an inch from the wall. Worn down chairs. Dirty microwave. T
  • Actually no salads available. Toilet an inch from the wall. Worn down chairs. Dirty microwave. T
  • Actually no salads available. Toilet an inch from the wall. Worn down chairs. Dirty microwave. T
  • Actually no salads available. Toilet an inch from the wall. Worn down chairs. Dirty microwave. T
  • Actually no salads available. Toilet an inch from the wall. Worn down chairs. Dirty microwave. T
  • Actually no salads available. Toilet an inch from the wall. Worn down chairs. Dirty microwave. T
 of 5 bubbles ericd40, 14 Mar 2017 | Read review
“Clean, well organized, comfortable bed, easy operating TV remote. Great view of the Tobin Center and River Walk. All the amenities I needed. Thank you.”
 of 5 bubbles 781marthab, 14 Mar 2017 | Read review
“A room off the pool is worth it. You even have an enclosed sitting area.”
 of 5 bubbles EBDover, 13 Mar 2017 | Read review
“could update the rooms a little, clean but has a feeling of an older building”
 of 5 bubbles michellebF1250NG, 9 Mar 2017 | Read review
5 of 5