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I wage caution to any person considering making a reservation with Red Roof Inn San Antonio Airport as they may not honor it. I wish I could comment on the condition of the motel and the quality of the room, but I did not have...More
Response from rri0223, General Manager at Red Roof Inn San Antonio - AirportResponded 3 weeks ago
My apologies for any confusion with your reservation. We do offer a courtesy hold until 6pm on most nights. Past 6pm, credit cards may be charged for the first night. Any reservations that do not have a valid credit card on file, are cancelled.
Needed a room quickly while waiting for new apartment. Room seemed dated and worn. Crumbs left behind on furniture, bathroom walls had stains.
Bedding was so smelly I slept in my clothes.
Location is close to airport.
Won’t stay here again.More
Thank Jenn C
Response from rri0223, General Manager at Red Roof Inn San Antonio - AirportResponded 20 January 2018
Thank you for taking your time to leave a comment about your experience with our hotel, we appreciate all comments and take them seriously. We apologize for the crumbs behind the furniture and the stain bathroom walls. I will immediately address these issues with all...More
This no frills motel has all the basics with friendly staff. Everything was clean. Passageway carpet could do with a steam clean or replacement, but unless you plan to sleep on it, that is not a big issue. Close to the airport but otherwise middle...More
This location is super awesome. Staff is fantastic. One employee Yvonne has always gone out of her way to provide me a great rate. Excellent service. I highly suggest this location. Location here is pet friendly.More
Thank Melissa M
Response from rri0223, General Manager at Red Roof Inn San Antonio - AirportResponded 26 November 2017
Thank you for writing a review! I’m happy to hear how impressed you were with Yvonne great customer service at the Red Roof Inn San Antonio-Airport. I will be sure to pass your comments on to Yvonne and my team. We hope to get an...More
I was only looking to book the room for one night, as I had some changes in my travel plans. Booked a room the night before, no issues. The front desk staff was very nice and courteous- they let me check in early. Rooms are...More
Response from Rob L, General Manager at Red Roof Inn San Antonio - AirportResponded 11 October 2017
Thank you for your review of our hotel. I will be sure to pass on your comments to the team. We do have many room types with a mini fridge however by the sounds of it you made a reservation with a standard...More
Maria S. yes the shuttle is included in the room fee. our shuttle operates from 6am till 11 pm Monday thru Saturday and Sunday from 6am till 2pm. we will be more than happy to take care of your transportation for you. Hope... More
Maria S. yes the shuttle is included in the room fee. our shuttle operates from 6am till 11 pm Monday thru Saturday and Sunday from 6am till 2pm. we will be more than happy to take care of your transportation for you. Hope to hear from you soon.