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Stayed here for 3 nights. The King Suite layout and room amenities were nice and bed was comfortable. The reason for my rating is due to two main issue: Customer Service and Non Room Amenities.
The buffet breakfast for nearly 50 dollars was terrible. The...More
Several of us attended a conference there. Sat night we walked up to the 151 Saloon for a drink and to watch line dancing and country dancing.
Hotel is very nice (and just starting a lobby reservation). We spent a lot of time around the...More
Thank Rich P
Response from Hilton S, General Manager at Hilton San Antonio Hill CountryResponded 13 February 2018
It is so great to hear that you found the amenities and services that we offer to be outstanding. We are so pleased that our meeting rooms, bar, lounge, and fire pits were all perfect for your stay with us as we always want to...More
Finished off a stressful week of classes and thought we would relax and go to SeaWorld. We didn’t make it. The staff, hotel and the grounds were incredible. It was so relaxing we spent the day by the pool where we didn’t have to stand...More
We went to this hotel because it's close to Sea World. Stayed overnight. Hotel was new if not newer and very nice. Great open spaces that include indoor/outdoor flow. Best part of the stay was Wil in the breakfast restaurant. While everyone at the hotel...More
1 Thank H5151UHmatt
Response from Hilton S, General Manager at Hilton San Antonio Hill CountryResponded yesterday
It is so great that you chose to stay with us while you were in town for your getaway trip to Sea World! Your kind recognition of the efforts made by Wil is truly appreciated as it is always nice to hear whenever our staff...More
I am in a business trip and was looking for a week of stay, Hilton was near to my business so my employer reserved with breakfast option. The room is clean and quite. I am a traveler because of my work nature and I have...More
Thank Vj V
Response from Hilton S, General Manager at Hilton San Antonio Hill CountryResponded 4 days ago
While we are pleased that you found your room to be great, it is disappointing to learn that we missed the mark of ensuring you of a spectacular stay. We deeply apologize if our staff may have seemed discourteous in any way and please know...More
I really can't comment on the pool area as my daughter I and didn't go swimming. Yes the hotel rooms were dated, but my bed was extremely comfortable. I know other people commented on the ad experience with the customer... More
I really can't comment on the pool area as my daughter I and didn't go swimming. Yes the hotel rooms were dated, but my bed was extremely comfortable. I know other people commented on the ad experience with the customer service, but during my stay, they truly went above and beyond for us.