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Hilton San Antonio Hill Country Hotel & Spa

Groupon.comUS$99*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton San Antonio Hill Country Hotel & Spa
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1,533 Reviews from our TripAdvisor Community

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Showing 1,507: English reviews
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Liberty, Texas
Reviewed 2 days ago NEWvia mobile

I'm only 22, so I get the whole kid thing. Yes they love to run around & scream. But it's crazy here. There isn't really an "Adult Area" like it says online. When you ask for the "adult pool" they send you to what USED to be the adult pool which is not taken over by kids ages 5-13 taking...

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Helpful?
Thank ashleynkirsch
Brownwood, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 4 February 2017

From the moment we set foot in the hotel, we were treated like royalty. Staff are so welcoming and accommodating. Our room was good size and very comfortable. Two queen beds. The bathroom is elegant and clean as is the hotel as a whole. The sink is not flush with the counter top so is stays pretty free of a...

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Helpful?
1Thank S M
About Hotel's Favourite Review
Management response:

We appreciate your candid review regarding your recent stay with us. It was our pleasure to provide you with the comfort and convenience needed for an exceptional stay. Thank you for your kind words for our hotel and staff. We apologize if you experienced any inconvenience with your breakfast buffet, and these comments will be shared with our culinary team....

Santa Fe, Texas
Reviewed 4 days ago NEW

We will stay here again. Everything was great. Nice quiet room, heated pool, movies and s'moresby the pool, great food, shuttle to Seaworld (Primo is the best!), friendly staff, really clean & great value!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank N4933XSjeremyg
Management response:

Thank you for sharing your experience with us! It is very pleasing to read that you would stay here again! Excellent cuisine at our very own Hill Country Cafe is a great way to fuel up for the day, and we are glad that you had a chance to enjoy a meal before zipping off in our complimentary shuttle for...

Reviewed 6 days ago NEW

My daughter and I booked a 2 nights stay to celebrate Mother's Day together. Upon entering our room, we noticed it had a pronounced bleach smell that burned our noses and made our eyes water. The carpet was very dirty and could not possibly have been vacuumed prior to our arrival. The tub spout dripped continuously and loudly. When I...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Teresa G
Management response:

We appreciate you sharing your experience, Teresa. Please accept our sincere apologies that your recent encounter fell short of expectations. It is certainly not in line with our usual standards and we have shared your remarks with our management team. We take our services very seriously and are disappointed that we did not have the opportunity to assist during your...

Reviewed 1 week ago via mobile

Don't believe the search engines....this is not a 4-star hotel. Rooms are not updated and feel dirty. Carpet is worn and stained. Front desk staff have no interest in providing the level of customer service you'd expect from a Hilton property. Morning breakfast buffet should be free because it is so sad. There are about 10 other hotels in a...

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Helpful?
Thank kimmy8614
Management response:

Thank you for your review. It is truly disappointing to know that you did not enjoy your stay. Your comments are valuable, as they allow us to continually measure and improve our service standards. On behalf of our entire staff, we sincerely apologize if our accommodations and hospitality did not live up to your expectations. We will be notifying the...

APPLE VALLEY
Reviewed 2 weeks ago

One of my best stays at Hilton. The hotel staff was very professional, polite and warming. The housekeeping staff ensured my room was always cleaned. Love It! The spa and amenities succeeded my expectation.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank IronHead71
Management response:

We are overjoyed that your stay was absolutely perfect at Hilton San Antonio Hill Country & Spa. It was fantastic to read that your experience at our hotel and appreciation for our staff, as well as the clean and tidy accommodations in your guest suite, and our spa earned your recommendation. Thank you for your thoughts, we hope to welcome...

Valrico, Florida
Reviewed 2 weeks ago

Beautiful hotel with fresh apples at the front desk everyday and smiling employees. My room was very nice on the 5th floor overlooking the courtyard and pool. The bed and pillows were so comfortable and I had no trouble sleeping at night. Thank you Shalda for keeping my room looking great everyday and the towel origami on my bed! Starr...

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Helpful?
1Thank suegriffin63
Management response:

Your review has really made us smile! It means a great deal to us to know that our service surpassed your expectations during your recent visit to Hilton San Antonio Hill Country & Spa. We couldn’t be happier to read how much you enjoyed your accommodations, our staff, prime location and views of the courtyard and pool area. Your comments...

Reviewed 3 weeks ago

After a horrible experience at the Riverwalk Plaza we canceled the rest of our reservation there and moved to the Hilton. INCREDIBLE. The staff let us check in early, found us 2 rooms on the same floor on such short notice, the pool was amazing, our toddler LOVED it! there was a movie by the pool along with smores to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ines M
Management response:

It was wonderful to learn that your recent stay at the Hilton San Antonio Hill Country & Spa was a value that exceeded your expectations! We’re so glad that our staff was able to deliver top-notch service, while our outdoor courtyard provided your family with movies by the pool and homemade smores! Thank you for sharing your review, we hope...

Reviewed 3 weeks ago

We had a planned stay starting on 04-26-17 through 04-30-17. I paid in advance with non-refundable Hotels.com option for an upper 1 bedroom suite. * Do not go to the Hyatt with almost the same name a couple of blocks away. We were not the only ones who made this mistake that night. The Hyatt is beautiful FYI and we...

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Helpful?
Thank Bryan P
Management response:

Thank you for your feedback. It is disappointing that your room was not up to our usual standards of cleanliness and we deeply apologize for any inconveniences this may have caused you. We are pleased that we had the chance to speak with you directly and could find a resolution between us. We have shared your review with the head...

Colorado
Reviewed 3 weeks ago via mobile

Stayed here on a Thursday and Friday night. The hotel is older but our room was okay. The bed was very comfy. The walls and doors are very thin. As a frequent traveler, I rarely complain about noise, but this hotel is very noisy. I could hear the ladies in the room next to us and everyone who waited for...

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Helpful?
Thank beachbreeze66
Management response:

Thank you for taking the time to share your feedback with us. While we are pleased that you enjoyed our outside courtyard as well as fire pits, we are extremely disappointed to learn of the challenges you encountered during your stay and we extend our apologies for your dissatisfaction. We take our guests’ comfort extremely seriously around here, which is...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in one of San Antonio's premier communities, Hill Country Hotel & Spa is close to San Antonio attractions such as SeaWorld, Fiesta Texas, dining and golf.Take in the views of beautiful courtyards, indigenous plants and lush landscaping at the Hilton San Antonio Hill Country Hotel & Spa. Appreciate a hotel that fosters a relaxed atmosphere featuring a massive flagstone fireplace and cozy sofas. ... more   less 

Additional Information about Hilton San Antonio Hill Country Hotel & Spa

Address: 9800 Westover Hills Blvd, San Antonio, TX 78251-4125
Region: United States > Texas > San Antonio > Far West Side
Price Range: $166 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton San Antonio Hill Country Hotel & Spa 4*
Number of rooms: 227
Reservation Options:
TripAdvisor is proud to partner with Groupon, Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Hilton Hotels Direct, Orbitz, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and Hotel.de so you can book your Hilton San Antonio Hill Country Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton San Antonio Hill Country Hotel San Antonio
Hilton San Antonio Hill Country Hotel And Spa
Hilton Hotel San Antonio
Radisson San Antonio
Radisson Hill Country Resort
San Antonio Radisson
Hotel Style:
#14 Spa Hotel in San Antonio
#19 Luxury Hotel in San Antonio
#60 Business Hotel in San Antonio
#60 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Antonio Hill Country Hotel & Spa staff and other travellers.
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Questions? Get answers from Hilton San Antonio Hill Country Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend close to the elevator and a lower floor so you can take the stairs.”
suegriffin63, 4 May 2017 | Read review
“go somewhere else.”
PhilD614, 16 Apr 2017 | Read review
“Only one set of elevators so choose the room wisely”
rodf429, 27 Mar 2017 | Read review
“Ask for a a room farther from the elevators to reduce the noise.”
Firefly_101, 18 Feb 2017 | Read review
“I think all the rooms should be good as the Hilton policy removes any guest for disturbance if they have to be dealt with more than once.”
110sm, 4 Feb 2017 | Read review
5 of 5
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US$99* /night
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Prices are for 1 room, 2 adults
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