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Hampton Inn San Antonio Downtown (River Walk)

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Hampton Inn San Antonio Downtown (River Walk)
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831 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn San Antonio Downtown (River Walk)
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Showing 798: English reviews
north carolina
Reviewed 3 December 2015

I was traveling and making reservations on the road. I chose Hampton because I can usually count on a good nights sleep and great service. This Hampton did not disappoint. I had a special request for adjoining rooms. What started with some mild confusion ended with some outstanding customer service from hotel manager Ruben! I was impressed with his quick...

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Helpful?
1Thank bookiepoo
MichelleDT, Director of Sales at Hampton Inn San Antonio Downtown (River Walk), responded to this review

Thank you so much for taking the time to share your experience with our GM Ruben Ortega and our fabulous front desk staff Sonia. They are truly Hampton specialists on delivering customer service.

Reviewed 2 December 2015

Housekeeping was poor. Lots of noise had to pay 15.00 per night for parking. Squeaky mattress. Not a pleasant stay. Breakfast was great only positive about the stay. May need to try another chain of hotels next time.

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Helpful?
1Thank mariong799
MichelleDT, Director of Sales at Hampton Inn San Antonio Downtown (River Walk), responded to this review

We hope you find the right hotel to satisfy your travel expectations. Happy travels.

Palm Desert, California
Reviewed 2 December 2015

Close to the Alamo and Riverwalk without the expense of staying on the River. Parking rate is only $15 which is very good in the area. Rooms are large and well furnished. It would be nice to have a small frig.

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Helpful?
1Thank marybyrdcole
MichelleDT, Director of Sales at Hampton Inn San Antonio Downtown (River Walk), responded to this review

Thank you Mary for sharing your value statement. You are right in saying that our Hampton Inn is a great value, in addition to having a great breakfast buffet served 6a-10a, and large spacious rooms. We look forward to your next visit.

Reviewed 24 November 2015 via mobile

Not as impressive as other Hamptons I have visited in the last few weeks. Didn't ever feel very appreciated, or welcomed at this property. The room was very nice and comfortable!!! Breakfast was only OK. Had hairdryer issues that never got resolved. And the cleanliness of the common areas could have been much better. Front desk staff were really just...

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Helpful?
1Thank Larry S
MichelleDT, Guest Relations Manager at Hampton Inn San Antonio Downtown (River Walk), responded to this review

Hi Larry, so sorry to hear that our Hampton Inn didn't meet your expectations. I will use your comments to enhance our customer service skills for future guests. Happy travels.

Austin, United States
Reviewed 21 November 2015

This is a nice hotel located within a 15 minute walk from the Gonzales Convention Center and the Rivierwalk. The rooms were clean and the breakfast was good. It thrives in fun and funky in design. The real bonus is the gated parking that is free! This sets this hotel apart from the others.

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Helpful?
1Thank Laura T
MichelleDT, Director of Sales at Hampton Inn San Antonio Downtown (River Walk), responded to this review

Hi Laura, so happy to hear that you enjoyed your visit with us. Keep in mind that the parking is typically $15 per night, which is the lowest price in town. Don't forget to check out our website for all the best prices and packages that include the "overnight parking" at a discount. Happy travels...

Santa Fe, New Mexico
Reviewed 14 November 2015

My husband and I stayed here 4 days and 3 nights. We were on the 5th floor. The room was pretty small, but clean and adequate with 2 double beds. The beds were very comfortable. When I made the reservations, I had the impression that the hotel was on the Riverwalk. It is NOT! It is at least 2 blocks...

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Helpful?
1Thank Diamondgirl23
MichelleDT, Director of Sales at Hampton Inn San Antonio Downtown (River Walk), responded to this review

Thank you Diamondgirl23 for sharing your experience. I will share your comments with our staff, so they can learn from your experience. We look forward to your next visit.

Rocklin, United States
Reviewed 12 November 2015

The location of the Hampton Inn is very nice to walk to several sites in Downtown San Antonio. It does have easy access to the major freeways and would be a great location if you were visiting the Alamodome. Rooms were average, clean but dated. Lobby was very nice. Parking is abundant, but there is a cost to it.

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Helpful?
1Thank Paul H
MichelleDT, Director of Sales at Hampton Inn San Antonio Downtown (River Walk), responded to this review

Thank you for your review of our hotel. We apologize that the hotel appeared dated, as we underwent a renovation in 2011. We continue to make improvements, and will use your comments to encourage further enhancements. We wish you safe travels, and look forward to your next visit.

Reviewed 12 November 2015

Walk to the River Center or Alamo from this location. Great breakfast to start the day. Easy onsite parking for traveling to see the San Antonio sites. Staff is friendly and works to make the stay memorable.

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Helpful?
1Thank Kevin T
MichelleDT, Director of Sales at Hampton Inn San Antonio Downtown (River Walk), responded to this review

Thank you for your recent review of our hotel. Yes, I agree our location is excellent when visiting the Riverwalk and the Alamo. Just two blocks away from all the activity of the city, without the traffic and noise. We look forward to the next opportunity to serve you. At our Hampton Inn, it's our STAFF that make all the...

New York City, New York
Reviewed 11 November 2015

Location is good...thats the only good thing about this hotel..rest sucks..from staff to facility maintenance are just miserable..stay away from this place if you can. the breakfast is normal and the hotel appearance is good too...its just the rooms are not cleaned properly etc

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Helpful?
Thank Kartik G
MichelleDT, Director of Sales at Hampton Inn San Antonio Downtown (River Walk), responded to this review

Yes, I agree our location is excellent when visiting the Riverwalk and the Alamo. Just two blocks away from all the activity of the city, without the traffic and noise. I am sorry to hear that your stay didn't meet your expectations. Perhaps some of the other full service hotels in the Hilton collection will better serve your full service...

Plainview, Texas
Reviewed 10 November 2015 via mobile

This hotel is very clean with a friendly staff and a delicious, filling breakfast. It is in walking distance to the mall, Alamo, Riverwalk and even the Alamodome. We will definitely be staying here again.

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Helpful?
Thank Karri R
MichelleDT, Director of Sales at Hampton Inn San Antonio Downtown (River Walk), responded to this review

Thank you for your recent review of our hotel. Yes, I agree our location is excellent when visiting the Riverwalk and the Alamo. Just two blocks away from all the activity of the city, without the traffic and noise. We look forward to the next opportunity to serve you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Located just 2 blocks from the River Walk, Rivercenter Mall,and the Henry B. Gonzalez Convention Center. Around the corner from the Alamo, the Hampton Inn San Antonio-Downtown (River Walk Area) is ten minutes from the San Antonio International Airport. Settle into a comfortable guest room with thoughtful amenities for work and relaxation. Enjoy free high-speed internet access, type away on the handy lap desk or curl up in front of the in-room TV. Start the day right with Hampton's free hot breakfast served daily from 6a to 10a. Stay connected on the lobby computer with free high-speed internet, fax and photocopying. Enjoy a workout in the fitness center or swim in the pool. ... more   less 

Additional Information about Hampton Inn San Antonio Downtown (River Walk)

Address: 414 Bowie St, San Antonio, TX 78205-2016
Region: United States > Texas > San Antonio > East Side
Price Range: $141 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn San Antonio Downtown (River Walk) 2.5*
Number of rooms: 169
Reservation Options:
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Also Known As:
Hampton Inn San Antonio Downtown (River Walk) Hotel San Antonio
Hampton Inn Downtown San Antonio
San Antonio Hampton Inn
Hotel Style:
#54 Business Hotel in San Antonio
#70 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn San Antonio Downtown (River Walk) staff and other travellers.
14 questions
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Hillsdale, Illinois
over a year ago
Minnesota
over a year ago
San Antonio, Texas
4 days ago
1 month ago

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Questions? Get answers from Hampton Inn San Antonio Downtown (River Walk) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have king comfortable beds and non smoking rooms.”
 of 5 bubbles EGWeaver, 6 Dec 2016 | Read review
“Although the hotel is expensive for what it is, it was surprisingly a very nice hotel and the breakfast was worth it.”
 of 5 bubbles PLM, 5 Dec 2016 | Read review
“We noticed more noise from the freeway when we stayed on the higher floors.”
 of 5 bubbles maryhear, 24 Nov 2016 | Read review
“Choose another hotel”
 of 5 bubbles GL205, 20 Nov 2016 | Read review
“Get a pool side (I think it's the west side) room to avoid expressway noise”
 of 5 bubbles M4194XSrobertr, 15 Nov 2016 | Read review
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