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Hampton Inn San Antonio - Northwoods

13/06/2017 14/06/2017
1 room 2 adults 0 children
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Hampton Inn San Antonio - Northwoods
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328 Reviews from our TripAdvisor Community

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Showing 312: English reviews
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Fort Worth, Texas
Reviewed 3 days ago NEWvia mobile

We stayed one night May 26-27 at the Hampton Inn Northwoods. There is no hot tub, and minimal good restaurants near by. We were greeted by a small dead bug in the bathroom, and the room carpet is stained. The breakfast is not what it should be considering the high price of this place, about $120 a night. They had...

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Helpful?
Thank danielgkendall
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear danielgkendall, Please accept our sincerest apologies for any aggravation or inconvenience you experienced during your visit. We are constantly monitoring the performance of all the hotel staff and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. Please be confident that we will follow-up on the points...

Houston, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 2 April 2017

The Northwoods/Gold canyon Hampton Inn is the best run Hampton in all of my business travels. The office manager Mr. Austin, the ladies Ms. Luckey, Ms. Junelle, and Ms. Linda along with Danny are top-notch! Clean rooms with a great bed. wonderfully presented breakfast. Always polite and courteous.

Review collected in partnership with Hampton
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Helpful?
Thank JohnandGlo2306
About Hotel's Favourite Review
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear John&Glo2306, It is wonderful to hear such amazing words you use to describe our wonderful staff here at Northwoods. It gives us great pride & pleasure to take of our honored guests. We appreciate your business, & hope too see you soon. Mr. Austin, Ms. Lucky, Ms. Danell, Ms. Linda,& Danny say Hello! & Thank you for acknowledging them....

Savannah, Georgia
Reviewed 2 weeks ago

We chose this hotel because we like the Hampton Brand, it was close to where our relative was in hospice care, and they accept dogs. Little did we know it would be a Godsend and respite from the challenges of the trip. They made us and our dog feel extremely welcome. The hotel was always clean. The staff was very...

Review collected in partnership with Hampton
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Helpful?
Thank TravelBug71209
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear TravelBug71209, First of all, I want to thank you for sharing your story with us. It gives us great HAPPINESS to here how we were able make you feel like your "Home away from Home" ... I will share your story with the entire staff. This proves how taking pride in what we do & the attention to detail...

Murrieta, California
Reviewed 2 weeks ago

Excellent staff and service eased my mind during a family crisis. They assisted with faxes, restaurants, credit card complications, etc! Couldn't be more greatful! The breakfast was also very tasty and something different each day!

Review collected in partnership with Hampton
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Helpful?
Thank I2942YRlauries
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear I2942YRlauries, We want to say Thank you!! Ror your "Excellent service" review!! It is so wonderful to hear that we were able to assist you in all your needs... We are grateful for your business & we look forward to taking care of you in the near future. These comments not only support the team, but provide us valuable...

Richardson, Texas
Reviewed 3 weeks ago

I could not have been more pleased with my stay! Super friendly front desk staff and housekeeping! Location is easy access to anywhere in San Antonio but the hotel itself is in a nice quiet area. Would recommend this Hampton Inn.

Review collected in partnership with Hampton
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Helpful?
Thank Debbie B
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Debbie B, Thank you for your "Execellent Hotel" review!! I am happy to hear that your pleased with "Super friendly staff & housekeeping". These comments not only support the team, but provide us valuable feedback through the eyes of our guests. Our goal is to exceed your expectations at every opportunity and we look forward to seeing you again...

Victoria TX, United States
Reviewed 23 April 2017

Nice place. Good location. Nice staff. Breakfast was nice.Nice clean rooms. No laundry service. Only one computer for guests in lobby. A computer work room would have been nice Way overpriced for seniors. Would not recommend or stay there again. No shuttle service.

Review collected in partnership with Hampton
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Helpful?
Thank alicetK1452VN
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear alicetK1452VN, Thank you for your feedback and for taking the time to write to me. I know how busy your schedule must be but your comments mean a lot to me and I will most diffidently share it with the rest of our TEAM. I am happy to hear that our staff & breakfast was "nice". Our rates do...

Lakeway
Reviewed 22 April 2017

Excellent service from hotel staff. Excellent breakfast menu. Ideal location . Sleep quality superb . Will definitely stay here again in the future! Price could be a bit more competitive however since there is a wide selection of hotels in area!

Review collected in partnership with Hampton
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Helpful?
Thank Benigno C
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Benigo C, Thank you for your feedback and taking the time to write a review. I am happy that our staff provided "Excellent service" & that you would "definitely" stay here again!! These comments not only support the team, but provide us valuable feedback through the eyes of our guests. Our goal is to exceed your expectations at every...

Reviewed 4 April 2017

This hotel will meet or exceed all of your expectations. The staff service was great. Rooms were clean and comfortable. Breakfast was great as were the choices. They even offer a "to go" breakfast bag if you don't have time to eat there. It was a great amenity on my check out day. It has easy access to get on...

Review collected in partnership with Hampton
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Helpful?
Thank 80randallh
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear 80randallh, Thank you so much for such a wonderful review!! We work hard at trying to be a "Great Hotel" I will let our TEAM know of all your great comments about how we "exceed all of you expectations". We wish you safe travels & look forward to seeing you again in the near future. Sincerely,

Spring, Texas
Reviewed 29 March 2017

All the basics, staff, room, cleanliness, morning breakfast were good. Unfortunately, my room was on the 3rd floor, during my two day stay, and one of the two elevators would not go down once it got to the 3rd floor. I could not get the other elevator to come up. Therefore, I had to walk down the stairs several times....

Review collected in partnership with Hampton
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Helpful?
Thank Ruben S
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Ruben S, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with the elevators being down. Nice to hear that the rest of your experience was good. Sincerely,

Dallas, Texas
Reviewed 28 March 2017

I stay at this location often, due to business travel. Rooms are always clean and comfortable. Very comfy beds. Great staff and great breakfast. Newly remodeled rooms. Located close to great restaurants.

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Helpful?
Thank Lee C
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Lee C, THANK YOU! We appreciate your repeat business. Taking care of you is our number one priority. I will share your wonderful review with my entire staff. They will love to hear that we are your "My 2nd business home"!!! We will be waiting for you & promise to continue taking care of all your needs Best regards,

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13/06/2017 14/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located near theme parks, golf courses, historical landmarks and an array of shopping malls, the Hampton Inn San Antonio-Northwoods provides a range of thoughtful amenities. Relax in one of the modern guest rooms and take advantage of free high-speed Internet access and an in-room coffee machine. Reward yourself with a movie on the 32-inch flat-panel T.V. Corporate guests can stay focused in the business center. Free high-speed Internet is available in the meeting room along with a range of professional staff on-hand to offer support. Stay energized with a workout in the fitness center or a dip in the hotel pool. Wake up with Hampton's free hot breakfast - offering a delicious range of options to get you off to a good start. ... more   less 

Additional Information about Hampton Inn San Antonio - Northwoods

Address: 2127 Gold Canyon Rd, San Antonio, TX 78232-1701
Region: United States > Texas > San Antonio > Far North Central
Price Range: $155 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn San Antonio - Northwoods 2.5*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotwire, Expedia, Hotels.com, Orbitz, Priceline, Travelocity, Cancelon, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and Hotel.de so you can book your Hampton Inn San Antonio - Northwoods reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn San Antonio
San Antonio Hampton Inn
Hotel Style:
#48 Family Hotel in San Antonio
#70 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn San Antonio - Northwoods staff and other travellers.
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Questions? Get answers from Hampton Inn San Antonio - Northwoods staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Old numbered rooms are on the Highway side.”
i2mix4u, 8 Mar 2016 | Read review
“I prefer higher floors because of they tend to be more quiet than the ground floor.”
Donktex, 23 Sep 2015 | Read review
“No particular tip. We were on the 4th floor. Maybe a lower level floor.”
milcahd2015, 21 Jul 2015 | Read review
“we enjoyed having a room near the pool.”
144heidis, 17 Jul 2015 | Read review
“The king suite I had was very nice.”
Booklady2013, 1 Jul 2015 | Read review
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