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Hampton Inn San Antonio - Northwoods

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Hampton Inn San Antonio - Northwoods
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292 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn San Antonio - Northwoods
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Showing 277: English reviews
Llano, United States
Reviewed 4 September 2016

Location, cleanliness, staff, were exceptional. Have stayed here a number of times and they always deliver. Whether shopping or restauranting, wife and I expect and have not been disappointed a great experience.

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Helpful?
Thank Craig W
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Craig W, Thank you for your feedback and taking the time to write a GREAT review! I am happy that our "Location, cleanliness, staff, were exceptional". These comments not only support the team, but provide us valuable feedback through the eyes of our guests. Our goal is to exceed your expectations at every opportunity and we look forward to...

Houston, Texas
Reviewed 3 September 2016

Awesome place and staff! I will be staying again next time I come into town. Everyone is friendly and will to go out of their way to help you. I travel every week and rest assure i will tell all my colleges to rest their head here at this hotel.

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Helpful?
1Thank chrisrT6126JZ
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear chrirT6126JZ, Thank you so much for the "Excellent stay" review!!! We appreciate your feedback and taking the time to write us. I am happy to hear that our staff was "Awesome". These comments not only support the team, but help us to improve our services. Our goal is to exceed your expectations at every opportunity and we look forward...

Alabama
Reviewed 31 August 2016

My five night stay was fine. The check-in process was smooth as the Hampton Inn associate was the only person who greeted me during my entire stay. Every morning I walked by the front desk and passed the breakfast staff member and no one said "Good Morning". I couldn't believe it. Based on my observation, the rudeness was consistent with...

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Helpful?
Thank MsTab
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear MsTab, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear that you did not receive the "customer service" that all guests deserve. It is nice to hear that your room was very clean & the internet was fast. At...

Grapevine, Texas
Reviewed 30 August 2016

We selected this Hampton Inn because it was near family, but I would select it again because of all the restaurants and highway access. This is a very safe location and the two highways provide quick access to San Anthonio attractions. Very nice hotel.

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Helpful?
Thank RazorbackMom2015
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear RazorbackMom2015, Thank you so much for the 5 STAR review & wonderful comments!!! We greatly appreciate your feedback and taking the time to write a review.These comments not only support the team, but provide us valuable feedback through the eyes of our guests. Our goal is to exceed your expectations at every opportunity and we look forward to seeing...

Houston, Texas
Reviewed 25 August 2016

I have been staying here for twelve years-once or twice a month- they all treat me like family. Very nice ! Lucky, Austin, Sean and Linda are quite friendly. Great Service is their goal and they do an excellent job of making me happy.

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Helpful?
Thank JohnandGlo2306
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear JohnandGlo2306, Thank you for your feedback and for taking the time to write to me. I know how busy your schedule must be but your comments mean a lot to me and I will most diffidently share it with the rest of our TEAM. We appreciate your 12 years commitment to Hampton Inn Northwoods. We are so proud to...

Drexel Hill, Pennsylvania
Reviewed 20 August 2016

I didn't have any problems with this hotel, and my stay was satisfactory. The staff were professional and breakfast was fine. The price was very reasonable and value was great. But, this hotel does seem a bit below the usual Hampton Inn standards. For one, my room lacked a desk. There was a 2-person table, and that would have been...

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Helpful?
Thank tjd181
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear tjd181, Thank you for your so much for the survey response. I plan to share these "minor issues" regarding the electrical outlet & arrangement of furniture in our rooms. I do apologize for that, but hope you allow us a chance to show that we have made changes during your next visit to Stone Oak, San Antonio. Our goal...

san antonio, United States
Reviewed 18 August 2016

Great! Location was key. The time of relocation for work, my apartment wasn't ready for move in, first hotel I saw was Hampton. Staff is great and mainly because of Linda at the front desk, she accommodated and assisted in my transition!

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Thank Vanessa S
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Vanessa S, Thank you for your feedback and for taking the time to write to me. I know how busy your schedule must be but your comments mean a lot to me and I will most diffidently share it with the rest of our TEAM. Linda is an ANGEL!!!! I am happy to hear that our staff was able...

Humble, United States
Reviewed 27 July 2016

There were accommodations like a microwave and refrigerator that did not come in our room and I'm guessing because it was for only a short stay but for the price we paid we really could have used those things. Never the less, the stay was pleasant I would most likely stay again.

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Helpful?
Thank Mary G
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Mary G, Thank you very much for taking the time to write a review. I apologize that you were not informed that our standard rooms do not have a microwave & a refrigerator. Please contact me directly on your next visit to the Stone Oak area & I will happily upgrade you to a room that meets your needs....

Woodbridge, Virginia
Reviewed 25 July 2016

Would have been nice if the hotel and informed me prior to arrival that the hotel would be under major renovations. Upon entry into the room noticed that cleaning personnel have not thoroughly cleaned the room. Really hard dragging bags into side entrance of hotel. Fitness center was ground zero for storage of Reno material.

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Helpful?
Thank James W
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear James W, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room, I will share your comments with the housekeeping department. We hope you will consider staying with us in the future. We promise to...

Reviewed 24 July 2016 via mobile

Great Staff! And The Room Was Amazing. Housekeepers Were Really Friendly And Maintenance As Well, Was Really Impressed Of The Professionalism At The Hotel. Though The Breakfast Needs Improvement...It Was Kinda Of A Mess.

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Helpful?
Thank Rebeccaa M
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Rebeccaa M, Thank you for your "Great" review!!! and taking the time to write to me. I know how busy your schedule must be but your comments mean a lot to me and I will most diffidently share it with the rest of our TEAM. I am happy to hear that our staff was able to be accommodating &...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Located near theme parks, golf courses, historical landmarks and an array of shopping malls, the Hampton Inn San Antonio-Northwoods provides a range of thoughtful amenities. Relax in one of the modern guest rooms and take advantage of free high-speed Internet access and an in-room coffee machine. Reward yourself with a movie on the 32-inch flat-panel T.V. Corporate guests can stay focused in the business center. Free high-speed Internet is available in the meeting room along with a range of professional staff on-hand to offer support. Stay energized with a workout in the fitness center or a dip in the hotel pool. Wake up with Hampton's free hot breakfast - offering a delicious range of options to get you off to a good start. ... more   less 

Additional Information about Hampton Inn San Antonio - Northwoods

Address: 2127 Gold Canyon Rd, San Antonio, TX 78232-1701
Region: United States > Texas > San Antonio > Far North Central
Price Range: $155 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn San Antonio - Northwoods 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Hampton Inn San Antonio
San Antonio Hampton Inn
Hotel Style:
#48 Family Hotel in San Antonio
#70 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn San Antonio - Northwoods staff and other travellers.
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Questions? Get answers from Hampton Inn San Antonio - Northwoods staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Old numbered rooms are on the Highway side.”
 of 5 bubbles i2mix4u, 8 Mar 2016 | Read review
“I prefer higher floors because of they tend to be more quiet than the ground floor.”
 of 5 bubbles Donktex, 23 Sep 2015 | Read review
“No particular tip. We were on the 4th floor. Maybe a lower level floor.”
 of 5 bubbles milcahd2015, 21 Jul 2015 | Read review
“we enjoyed having a room near the pool.”
 of 5 bubbles 144heidis, 17 Jul 2015 | Read review
“The king suite I had was very nice.”
 of 5 bubbles Booklady2013, 1 Jul 2015 | Read review
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