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Homewood Suites by Hilton San Antonio Northwest

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513 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton San Antonio Northwest
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Showing 492: English reviews
dallas, United States
Reviewed 11 July 2016

Poor bed quality, mattress was not firm at all, cheap second class mattress. Not a good experience as I normally get from Hilton Hotels. This location is not pet friendly for what I thought were pretty weak excuses. The staff was rude to my daughter, very hard and curt.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Ben M
Kristie B, Manager at Homewood Suites by Hilton San Antonio Northwest, responded to this review

Thank you for spending your 4th of July holiday at Homewood Suites San Antonio Northwest. We appreciate you taking the time to share your feedback, it is very important to us as we use it to improve on our services and offerings. We are sorry to hear you thought the staff was rude and curt we will share your comments...

San Antonio, TX, United States
Reviewed 10 July 2016

We were very pleased with our rooms (2 for family). It felt very much like a one bedroom apartment with a king sized bed in the bedroom and a sleeper couch in the living room area. Two TVs and one DVD player. The kitchen was very nice with everything you need (fridge, stove top/but no oven, microwave, dishwasher). The bathroom/sink/lighting...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Steve R
Kristie B, Manager at Homewood Suites by Hilton San Antonio Northwest, responded to this review

Dear Steve R, We are so glad you enjoyed your stay. Thank you for taking time to share your comments. We look forward to welcoming you back sometime soon!

Sacramento, California
Reviewed 8 July 2016

Hotel staff is great but hotel needs updating. The room was tidy but needed to be renovated to remove a moldy smell and the tub drain did not work without something holdning it up. They offer morning breakfast and hapoy hour mon thru friday which is nice during business travel.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 62trudym
Kristie B, Manager at Homewood Suites by Hilton San Antonio Northwest, responded to this review

Thank you for choosing Homewood Suites San Antonio Northwest for your recent stay. We were thrilled to hear you thought the staff was great and that you enjoyed the complimentary hot breakfast and evening social. I'm happy to share with you the hotel will be going under a complete renovation beginning August 22. Please come back when our renovation is...

Houston, Texas
Reviewed 7 July 2016

The hotel was quiet and nice and clean . Breakfast and evening social is good.The room is big with full kitchen and pre equipped with utensil. The house keeper Wanda ia awesome. I would highly recommend this hotel.

Review collected in partnership with Homewood Suites by Hilton
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Thank kayliet2016
Reviewed 6 July 2016 via mobile

This was the worst vacation ever. Imagine booking 2 rooms for 11 individuals and paying for one and being told that the other room was not ready and will call you once it was, then to get back to hotel from being in hot sun all day at six flags and driving 6 hours to get to hotel to be...

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Thank Houston35
Kristie B, Manager at Homewood Suites by Hilton San Antonio Northwest, responded to this review

Houston35, We are sorry to hear the hotel did not meet your expectations on your recent stay. It seems there was some miscommunication between the two parties and for this we apologize. We ask for another opportunity to welcome you back when in San Antonio so we can show you this is not typical of a stay at the Homewood...

Reviewed 4 July 2016 via mobile

I know the title seems far fetched but I MUST give praises where praises is due... I have been planning a small vacation for my family since January... I found this hotel and was IMMEDIATELY contacted by Kristie Beauchaine she was SO HELPFUL GUYS.... we spoke often... she always sent me updated list on who reserved rooms from our family.......

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Thank Ursulandress B
Mercedes, Texas
Reviewed 3 July 2016

Homewood suites is my home away from home. The rooms are very accommodating for my family of five, the room rates are always reasonable considering the accommodations. Every room sleeps six and the hot breakfast is satisfying. During the week a hot meal is provided for dinner, which is a big plus. Homewood suites is my Hilton of choice for...

Review collected in partnership with Homewood Suites by Hilton
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Thank 915rob
Roanoke, United States
Reviewed 3 July 2016

The staff will always be there for you. Make you fell most welcome and appreciated. The grills really added since our group was there 30 days. The grounds were in great shape and all the staff went out to make your visit a great experience.

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Thank John K
Bentonville, Arkansas
Reviewed 2 July 2016

The hotel staff was very friendly and helpful but this hotel was very dated. It had a weird odor in the room and stains on the couch and pullout mattress. There was hair left in the shower and there was also gobs of hair in the pool when we used it.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Misty G
Kristie B, Manager at Homewood Suites by Hilton San Antonio Northwest, responded to this review

Dear Misty, Thank you for taking the time to share feedback regarding your recent stay. We were happy to hear the positive comments regarding the staff in that they were friendly and helpful. However, we were disappointed to hear of the housekeeping issues you encountered. This has been brought to their attention and we will use your feedback to improve...

Houston, Texas
Reviewed 29 June 2016

Will definitely return to this hotel.. Our maid Sabrina was the best.. Room was always clean, well stocked and quiet.. The breakfast is always fresh and delicious.. Plus breakfast doesn't end until 10am.. Only drawback is the small pool..

Review collected in partnership with Homewood Suites by Hilton
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Thank Adallas11

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Make the Homewood Suites by Hilton® San Antonio-Northwest your home while traveling to San Antonio, Texas. Located 12 miles northwest of downtown and 8 miles from San Antonio International Airport, our all-suite hotel provides easy highway access to San Antonio attractions, historic sites and businesses. Six Flags Fiesta Texas, the Shops at La Cantera and Southwest Texas Medical Center are less than 5 miles away.Start your day with our complimentary full hot breakfast served in the lobby. Prepare a meal or snack in your suite’s kitchen whenever you’re hungry. Leave the cooking to us and enjoy Evening Dinner and Drinks, offered Monday to Thursday and included in your stay.Prepare a meal or snack in your suite’s fully equipped kitchen whenever you’re hungry. Feel at home in a 600 sq. ft. one-bedroom or 900 sq. ft. two-bedroom suite featuring a separate living room with sofa bed. Relax and watch a movie on the flat-screen TV with premium cable channels or stay in touch with family and friends with complimentary high-speed internet access.Use our business center for work tasks or to check email. Even a routine chore is easy with our coin laundry and laundry/valet service. Maintain your exercise regimen in the fitness center or outdoor pool. ... more   less 

Additional Information about Homewood Suites by Hilton San Antonio Northwest

Address: 4323 Spectrum One, San Antonio, TX 78230-3120
Region: United States > Texas > San Antonio > Northwest Side
Price Range: $140 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton San Antonio Northwest 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Hotwire, Expedia, Travelocity, TripOnline SA, Cancelon, Priceline, getaroom.com and HotelQuickly so you can book your Homewood Suites by Hilton San Antonio Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton San Antonio Northwest Hotel San Antonio
Homewood Suites San Antonio
Homewood San Antonio
Hilton San Antonio
San Antonio Hilton
San Antonio Homewood Suites
Hotel Style:
#40 Business Hotel in San Antonio
#54 Romantic Hotel in San Antonio
#83 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton San Antonio Northwest staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton San Antonio Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ceiling Fan in bedroom”
SonG3, 23 Mar 2017 | Read review
“I like to stay on a high floor away from the elevator so it is quiet.”
reginac178, 20 Mar 2017 | Read review
“No rooms are bad”
P2771VAscotts, 28 Apr 2016 | Read review
“Two beds in a room means double beds”
AVGTXN, 11 Apr 2016 | Read review
“you can do better elsewhere”
sew108, 16 Mar 2016 | Read review
5 of 5