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BEST WESTERN PLUS Sunset Suites-Riverwalk

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BEST WESTERN PLUS Sunset Suites-Riverwalk
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1,101 Reviews from our TripAdvisor Community

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Showing 1,052: English reviews
Lincoln City, Oregon
Reviewed 4 days ago NEW

A lot more character for your buck. Large, comfortable rooms, within walking distance of all the action and easy access from the highway. Nice breakfast and smooth check in/out. My BW rewards card got me free parking. I would have preferred more lighting in the room - the closet was particularly dark. Hot water was in short supply on my...

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Helpful?
1Thank Lloyd W
Sacramento, California
Reviewed 1 week ago NEW

I stayed here for a week while on business. The room was clean and in a safe location. The cleaning service was prompt and they did a good job of making up the rooms. I also enjoyed the nice pool area. There was a good sized mini-fridge and the microwave came in handy for my leftovers. The TV was big...

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1Thank 567travelor
Brownsville
Reviewed 1 week ago

This is the second time that we have stayed at this BW. The lobby with wood floors and stained glass windows is makes this hotel different from others. They have a better breakfast than most, that includes hot items like biscuits and gravy, eggs, sausage, etc). All of the Best Westerns have gone to using those dinky pillows on the...

Review collected in partnership with Best Western
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1Thank kanson
Texas
Reviewed 1 week ago

We needed a reasonable rate in a hotel that was within walking distance of the convention center. We arrived at night, and were a little unsure when we saw the small store front from the street. It turned out to be a wonderful stay. We did have to pay for parking, but it was worth it to avoid trying to...

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1Thank PKTexas
Tony V, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you so much for staying with us and for sharing your visit in your review. Yes, the original property was built in 1890 with a huge history that every staff member would love to share with you...just stop one of us and we'll tell you more. The Hotel portion of the building was built in 2000 although we ensured...

Reviewed 1 week ago

Historic looking lobby. Spacious, clean room with all of the anemities. Friendly, helpful staff. Good breakfast. Good rate. About a five block walk to the Alamo, the Riverwalk, and the Convention Center. My only complaint is that they charge a $12.95 parking fee. I was more upset that I wasn't notified of this when I booked the room. I was...

Review collected in partnership with Best Western
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2Thank 494pattys
Tony V, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you so much for your stay and your wonderful review. My apologies on not noting the parking fee (the smallest fee in all of downtown)...we will need to make sure that it is a prominent part of the check-in process and not just one of those info. pack type of run through the list. Noted and will include in...

Reviewed 1 week ago via mobile

Beautiful hotel, the lobby and rooms are tastefully furnished. Everything is clean and tidy. The staff helpful and courteous. The location is pretty good, walking distance to downtown if you are in reasonably good health. I think this is right on the edge of an area a bit less safe than downtown. We tried to be back by dark or...

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2Thank Rosemr
Tony V, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your review and your kind words. We're glad you chose us and enjoyed your stay. St. Paul Square district is specially safe compared to anywhere downtown...it is a big city environment but St. Paul has its' own security detail in addition to the city police and we stay very vigilante about offering the best experience to our...

Kingston, Canada
Reviewed 3 weeks ago

We are Best Western Loyalty Members. We chose this hotel due to its proximity to the River Walk, the Alamo, shopping and dining, in addition to its affordable rates. We loved the old architecture of the building and its interior which reflects the decor of this older city. Other than a weak internet connection, and no available TV guide, this...

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1Thank Penny A
Tony V, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

It's wonderful to have one of our BW Loyalty Members with us. We appreciate your loyalty to the brand and we know that comes with great responsibility for all of us at BW hotels, so we're excited that you had a great stay with us and we look forward to having you back soon.

Georgetown, Texas
Reviewed 4 weeks ago

This is a nice hotel with good sized rooms. It is what you expect with staying at a Best Western. Clean room, nicely decorated, breakfast and wi-fi. It does seem to be priced a little high. The rooms have been updated. The size was a nice surprise.

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1Thank psalm61
Tony V, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Wonderful to have stay with us. Obviously peak times drive the rates for all downtown properties but I know we stay very competitive with the competition and offer spacious rooms and great service. Hope to see you back soon.

MERRITT ISLAND, United States
Reviewed 4 weeks ago

Well decorated, excellent bed. relatively quiet for the location. A good alternative to the high priced high-rise downtown hotels. Used Uber to get to my meetings, when I didn't so for small change I saved big bucks

Review collected in partnership with Best Western
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1Thank H8859CNrobertn
Tony V, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

That's our big advantage; downtown, boutique, beautiful, great service, and the BEST value for the $$. We're glad to see you back soon.

Topeka, ks, United States
Reviewed 4 weeks ago

The best front desk staff I have ever seen. what ever the hotel might have lacked, which was nothing. the staff more than made up for. Very friendly! wish I had them as my employee's. The location is a little out of the way, if your going to the river walk but not that bad. better hotel than the Marriot...

Review collected in partnership with Best Western
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2Thank 478rossw
Tony V, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We look forward to having you back. Our staff was overjoyed to read your review, and they definitely feel they are better than the Marriott, so thank you for the confirmation :). See you soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at the Best Western Sunset Suites Riverwalk in San Antonio, Texas. An all-suites boutique hotel offering comfortable, convenient downtown accommodations, free Internet access, on-site parking ($12.95+tax per day), vacation packages and easy access to San Antonio's best attractions. ... more   less 

Additional Information about BEST WESTERN PLUS Sunset Suites-Riverwalk

Address: 1103 East Commerce Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: $148 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sunset Suites-Riverwalk 2.5*
Number of rooms: 64
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Best Western, Orbitz, Priceline and Travelocity so you can book your BEST WESTERN PLUS Sunset Suites-Riverwalk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western Riverwalk
Best Western San Antonio
San Antonio Best Western
Hotel Style:
#14 Romantic Hotel in San Antonio
#37 Business Hotel in San Antonio
#57 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Sunset Suites-Riverwalk staff and other travellers.
12 questions
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Bradenton, Florida
1 month ago
Weslaco, Texas
1 month ago
2 months ago
7 months ago

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Questions? Get answers from BEST WESTERN PLUS Sunset Suites-Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor would be quieter”
 of 5 bubbles lloydw283, 16 Feb 2017 | Read review
“Second level!”
 of 5 bubbles 567travelor, 13 Feb 2017 | Read review
“By the parking lot was quiet”
 of 5 bubbles PKTexas, 12 Feb 2017 | Read review
“Reserve early. Rooms facing the parking lot may be a little quieter giving the proximity of the highway.”
 of 5 bubbles 60pennya, 29 Jan 2017 | Read review
“Freeway noise on the south side, might check north side. But still a great place.”
 of 5 bubbles 50as, 19 Dec 2016 | Read review
5 of 5