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Best Western Plus Sunset Suites-Riverwalk

CancelonUS$87*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$179*
US$87*
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US$90*
US$90*
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Best Western Plus Sunset Suites-Riverwalk
Best Western Plus Sunset Suites-Riverwalk
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1,156 Reviews from our TripAdvisor Community

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Showing 1,104: English reviews
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Orange, Texas
Reviewed 2 days ago NEW

Great place to stay! All the employees were great. Bianca was so good!! She went above & beyond helping us! Will definitely stay there again . Rooms were clean . Beds were comfortable . Rooms were good & cold !

Review collected in partnership with Best Western
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Helpful?
1Thank sbrister
Tony V, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review

Rooms were good and cold, Bianca was nice and warm; that's what we want to hear...GREAT COMBINATION. Thank you so much for your feedback. Come back and see us very soon.

Kyle, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 4 December 2016

We were looking to go to River Walk for the Mariachi competition. The prices have gone sky high in the area for Christmas time. I found the price on this location was very reasonable. I knew the location was good some booked it. I suspected that the area would be a little questionable. We arrived and were treated to a...

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Helpful?
1Thank jbrecher
About Hotel's Favourite Review
bestwesternsunset, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review

We appreciate you taking the time to write a review about your recent stay at our hotel. We are very happy to hear you had a pleasant stay with our hotel family. Your feedback is very important to us. We look forward to seeing you again. Thanks for staying with us

Oshawa, Canada
Reviewed 2 days ago NEW

This was a good quiet hotel with a good breakfast. Staff were courteous and friendly. The location was central to the downtown core. Only problem was a faulty door lock that had to be re-keyed every day.

Review collected in partnership with Best Western
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Helpful?
Thank 468glenng
Tony V, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review

So glad you enjoyed your stay...my apologies for the pesky door lock, feel assured it's fixed.

San Francisco, California
Reviewed 3 days ago NEWvia mobile

The hotel is a short walk to the riverwalk, the Alamo, central downtown. Mission style furniture throughout which added a nice atmosphere but was not comfortable in the room. The bed was super hard and the pillows were small squares so thick they hurt my neck. Headboard was uncomfortable when sitting up in bed. Wooden footboard was sticking out and...

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Helpful?
Thank Dansker58
Tony V, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review

Thank you for your feedback. It's always good to get positive critiques and we'd be sure to take your ideas into account when redesigning our new look in furnishings...still want to stay with the history of the hotel but want to create a noticeable change as well. Come back and see us soon.

Reviewed 4 days ago NEW

The service was awesome everyone they all went out of their way everyone that works there went out of their way they can make sure we were comfortable and that we had everything we needed awesome awesome service

Review collected in partnership with Best Western
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Helpful?
Thank josegU4440LD
Tony V, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review

YOU ARE AWESOME! Thank you for your kind words...please bring your awesomeness back to visit very soon :).

Dunholme, England, United Kingdom
Reviewed 1 week ago

Spent 3 very comfortable nights in a spacious suite. Air-con may disturb light-sleepers but we were so shattered at the end of 3 busy days sightseeing we forgot about it. Staff were friendly & helpful. Parking was 12 dollars per night which we hadn't accounted for - this is probably the norm if you want a guaranteed space.

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Helpful?
1Thank Sheila N
Tony V, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review

We are so glad you enjoyed your stay, there is so much to see in San Antonio and we love to provide our comfortable rooms for that good night's sleep. The parking - it's actually the lowest in the entire downtown district by over $8...unfortunately it's part of big city limitations on space with where we're located; right downtown, two...

NY
Reviewed 1 week ago

What made this Best Western really stand out is that its staff really cares. From the front desk to housekeeping to breakfast staff, everyone was very dedicated and seemed to really care about the guests' experience. Hotel breakfasts are pretty much the same at this class of hotel, but at this Best Western even the breakfast (e.g., cooked oatmeal) tasted...

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Helpful?
1Thank sben495
Tony V, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review

Fantastic. Thank you for sharing your stay with us. I am cautious in bragging, but with a staff like ours and reviews and wonderful guests like yours and you, who can help but to say, "We are the greatest value in town"...should I say, "THE BEST IN TOWN". Thank you for allowing me my moment of exuberance :).

Galway, Ireland
Reviewed 1 week ago via mobile

What better endorsement could I give than coming back for another visit? The hotel is well located, just ten minutes walk from the Alamo and five from the river center mall. The rooms are large and well maintained. They are furnished to suit the character of the building which adds to the charm. Bed was comfy. Breakfast was good. Plenty...

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Helpful?
1Thank Michael P
Tony V, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review

You love us, you love us, you really love us...sorry, still remember the Oscar Award speech by Sally Fields, a classic. Thank you so much for your kind words. Our staff loves coming to work and making everyone's stay as happy as can be, and they love to see feedback that acknowledges them in person and as a group. We...

McAllen, Texas
Reviewed 1 week ago

Watch the charges made. I had to constantly monitor my bank account for charges made by the hotel. Breakfast was good and well stocked. Hotel personnel was generally friendly. Even though, there was some miscommunication.

Review collected in partnership with Best Western
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Helpful?
Thank 427cecilias
Tony V, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review

Thank you so much for the feedback. Please let me know what charges you're referring to; if it's something that the bank is messing up we'd be happy to serve as go between. Come back and visit us very soon.

Avilla, United States
Reviewed 1 week ago

This is a wonderful hotel. It far exceeded my expectations considering the price that we paid. It is a great value. The hotel is in a nice location and is very clean. The bed was so comfy! It is a short walk to the start of the river walk and everything that is happening in the town. It's very quiet....

Review collected in partnership with Best Western
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Helpful?
1Thank kristyf451
Tony V, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review

Wow, we are so excited you shared your experience with us. So glad that everything was perfect; the staff work hard to make our hotel feel like home and we want you to feel like family, not a guest. Thank you again, and see you back soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at the Best Western Sunset Suites Riverwalk in San Antonio, Texas. An all-suites boutique hotel offering comfortable, convenient downtown accommodations, free Internet access, on-site parking ($12.95+tax per day), vacation packages and easy access to San Antonio's best attractions. ... more   less 

Additional Information about Best Western Plus Sunset Suites-Riverwalk

Address: 1103 East Commerce Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: $151 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Sunset Suites-Riverwalk 2.5*
Number of rooms: 64
Reservation Options:
TripAdvisor is proud to partner with Expedia, Best Western, Orbitz, Hotwire, Booking.com, Travelocity, HotelsforEveryone, Priceline, Hotels.com, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Plus Sunset Suites-Riverwalk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western Riverwalk
Best Western San Antonio
San Antonio Best Western
Hotel Style:
#14 Romantic Hotel in San Antonio
#37 Business Hotel in San Antonio
#57 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Sunset Suites-Riverwalk staff and other travellers.
16 questions
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Questions? Get answers from Best Western Plus Sunset Suites-Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They offer rooms that sleep 6 which is cheaper than booking 2 rooms. The pull-out couch isn't so comfy but is OK for kids.”
sben495, 17 May 2017 | Read review
“Avoid the rooms near Commerce and Chestnut; they are closer to the busy intersection.”
lenaturner, 6 May 2017 | Read review
“Stay on the other side of the freeway!”
bunter731, 30 Apr 2017 | Read review
“Back facing, ground floor room.”
  • Kitchenette
  • Bed
  • Desk and sitting area
  • Bathroom space.
  • Sitting area
Lestertheinvestor, 11 Mar 2017 | Read review
“Get a room on the side that doesn't face the street.”
courtneyh29, 24 Feb 2017 | Read review
5 of 5
Cancelon
US$87* /night
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Booking.comUS$90
TravelocityUS$90
AMOMAUS$179
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Prices are for 1 room, 2 adults
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