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    Best Western Plus Sunset Suites-Riverwalk

    1103 E Commerce St, San Antonio, TX 78205-3305
    +1 877-959-1842
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    2017-12-25 2017-12-26
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    Traveller (164)
    Room & Suite (113)
    Dining (41)
    Overview
    • Excellent54%
    • Very good30%
    • Average8%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “mission style” (25 reviews)
    “overflow lot” (16 reviews)
    Free Wifi
    Parking
    Breakfast included
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
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    Write a ReviewReviews (1,217)
    There are newer reviews for Best Western Plus Sunset Suites-Riverwalk
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    291 - 295 of 1,162 reviews

    Reviewed 12 March 2016 via mobile

    Very clean and friendly. We were able to walk to the Alamo Dome and to the River Walk. Not a lot of parking, but they accommodated us with an overflow parking. Breakfast was superb!! The rooms all had a microwave, refrigerator and a coffee maker,...More

    1  Thank Iteach3rd
    Response from bestwesternsunset, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded 14 March 2016

    Many thanks for taking the time to leave behind some thoughts about your stay on Trip Advisor. We always welcome guest feedback as it helps us to improve as we move towards perfecting ourselves in service and value. Please, the next time You are in...More

    Reviewed 10 March 2016 via mobile

    The room's are very comfortable & clean makes you feel right at home. Staff is very polite & helpful the indoor pool is huge & the Jacuzzi in the room is so relaxing, nice big led television with lots of channels to view.

    Thank rodriguezjesser65
    Response from bestwesternsunset, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded 14 March 2016

    Thank you,

    Reviewed 10 March 2016

    Recently I stayed at the Best Western PLUS Suites-River Walk in San Antonio Texas. The location of this hotel is convenient when visiting San Antonio. It is not located in the River Walk area, but the location is not very far from the River Walk...More

    Review collected in partnership with Best Western
    Thank Paul S
    Response from bestwesternsunset, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded 14 March 2016

    Thank you for your kind words, we are very happy to hear that we could exceed your expectations! Please come again..

    Reviewed 10 March 2016

    This was a very nice hotel. Good proximity to the Amtrak station. The exterior of the building was misleading, it was a very nice interior. The breakfast was very good. The rooms were a good value. The parking fee was a surprise.

    Review collected in partnership with Best Western
    Thank Michael T
    Response from bestwesternsunset, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded 14 March 2016

    It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

    Reviewed 29 February 2016

    I used an online travel site to book a reservation. When I arrived, I was told that I had booked two reservations and was responsible for two rooms. I showed them my reservation, which was for one room, and even had the online site tell...More

    2  Thank Nicki C
    Response from bestwesternsunset, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded 3 March 2016

    On behalf of my entire team, I would like to apologize for not exceeding your expectations. I will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will...More

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    San Antonio Marriott Riverwalk
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$93 - US$232 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Romantic Hotel in San Antonio
    • #37 Business Hotel in San Antonio
    • #51 Family Hotel in San Antonio
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 64
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Best Western, Priceline, Hotels.com, Expedia, Orbitz, Hotwire, Travelocity, HotelsforEveryone and HotelQuickly so you can book your Best Western Plus Sunset Suites-Riverwalk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio >
    • East Side
    • Also Known As
    • Best Western Sunset Suites - Riverwalk Hotel San Antonio ,
    • Best Western Riverwalk ,
    • Best Western San Antonio ,
    • San Antonio Best Western
    Add Photo Photos
    Traveller (164)
    Room & Suite (113)
    Dining (41)
    Pool & Beach (1)
    Hotel & Grounds (152)
    Bathroom (8)
    Business Centre & Event Rooms (1)
    Nearby
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    Ask a question
    Questions & Answers
    mbmindy29
    4 December 2017|
    AnswerShow all 3 answers
    Response from Tony V | Property representative |
    Dear Ms. Black; I'm sorry to hear about the confusion on the parking fee. Most large cities have limited downtown parking and therefore charge for parking...ours is much less than the downtown properties. I would love to... More
    0
    Votes
    Abby T
    24 March 2017|
    AnswerShow all 7 answers
    Response from Tony V | Property representative |
    Oh dear, unfortunately not, but if you need a pool or hot tub to relax in, our sister property will be happy to open its' doors to you, just check with our guest service agents.
    0
    Votes
    Ash H
    28 February 2017|
    AnswerShow all 4 answers
    Response from Tony V | Property representative |
    Thank you for the inquiry. Yes, there is a coin operated laundry on property - washer/dryer. The AT&T Center is about ten minutes by car, easy to get to.
    1
    Vote
    Room Tips
    "Away from the Freeway noise"
    Read review
    "all rooms listed as Suites"
    Read review
    "Ours faced East Commerce- great view and little noise.5"
    Read review
    "best views are higher up"
    Read review
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