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BEST WESTERN PLUS Sunset Suites-Riverwalk

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BEST WESTERN PLUS Sunset Suites-Riverwalk
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1,117 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Sunset Suites-Riverwalk
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Showing 1,067: English reviews
Corpus Christi, Texas
Reviewed 17 August 2015

very nice hotel very nice people very close to downtown hemisphere area close to I 37 close to good sports venues very nice building parking a little inconvenient but not too bad, a little too far to walk to riverwalk but price probabaly justifies catching a cab for a 5 minute ride I would definetily stay here again I stay...

Review collected in partnership with Best Western
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Helpful?
1Thank lawrence d
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your positive comments, along with my team we are certainly looking forward to welcoming you back. Thanks again,

Houston, Texas
Reviewed 16 August 2015

The hotel is about 10 minutes walk from the riverwalk (River Center). The sunset station is right behind it and its worth a visit as well. The parking used to be free but now they charge for it. The breakfast is alright. The staff is very friendly. This was my second stay here and would recommend to everyone.

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Helpful?
1Thank Ali F
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your positive feed back about your visit to our Hotel ... We are looking forward to your return visit. Kind regards Your Best Western Plus Sunset Suites Riverwalk Hotel Family....

Reviewed 14 August 2015 via mobile

I arrived in San Antonio Sunday mid August 2015. My agent who always does a pretty good job in accommodating me as I travel quite often with my work, booked at the Marriott downtown San Antonio. I arrived on a Sunday and stayed at the Marriott only through Tuesday because my agent made a mistake and did not book the...

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Helpful?
1Thank Steve d
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for taking the time to share your over all experience with us. We are delighted to know that you enjoyed our staff genuine caring attitude and found our location close to where you needed to be. We appreciate you recommending us to others and look forward to having you stay with us again

Port Saint Lucie, Florida
Reviewed 12 August 2015

From actual coffee cups to real glass glasses both in the room and at the breakfast area, the motel was by far the best we visited in our three week mid-west mid-south travels. Head and shoulders above any of the Choice Hotels we booked. The staff was gracious, the rooms perfectly clean and all within walking distance of Riverwalk. The...

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Helpful?
1Thank Deacon252
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We're always delighted when Our Guest take the time and write a review about our hotel. Thank you so much for the great review, .we're glad you loved the atmosphere and that you felt comfortable. Thank you for highlighting the staff. We're sure you must have had a lovely time exploring San Antonio, TEXAS. Please come again.

Houston, Texas
Reviewed 10 August 2015

My family and I were celebrating my birthday and we decide to take a overnight weekend little retreat to San Antonio! Our family includes, myself, my husband and 19 month old daughter. We wanted to visit the Riverwalk and go to the San Antonio zoo. This hotel was in safe walking distance from the riverwalk. Only 2 blocks away. We...

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Helpful?
Thank Faith K
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We are so glad to hear that you enjoyed our helpful BEST WESTERN PLUS SUNSET SUITES RIVERWALK team member Cory. He is one of the BEST!!! (Cory is our Employee of the Week...

Georgetown, United States
Reviewed 10 August 2015

The rooms were clean and the staff was very friendly. Great value just minutes from River Walk. I would skip the free breakfast though, unless you want cereal. The hot breakfast was not very good. Overall, I would stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank Kelly C
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your kind words amd we hope to see you again real soon..

Reviewed 9 August 2015 via mobile

Had the best experience at this hotel, the staff was so humbling, they made u feel like u were home. Our desk clerk Cory was also great. When we would walk in they would greet us on first name bases, I've never stayed at a hotel like that. I would definitely refer this hotel and give it a 6 thumbs...

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Helpful?
Thank april r
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for choosing our hotel and for giving us your personal feedback. Nice to hear that you enjoyed your stay and liked our helpful BEST WESTERN PLUS SUNSET SUITES RIVERWALK team. (Cory is the BEST)!!!

Reviewed 8 August 2015 via mobile

Received the best experience from front desk clerk Cory and Sergio. They went above and beyond making sure our hotel experience was the best. Room was exceptional, as well as the continental breakfast. Definitely will be staying here in future. Thank you BEST WESTERN.

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Helpful?
Thank BRENDA R
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your positive comments. Along with my team, we certainly look forward to welcoming you back in the very near future

houston, United States
Reviewed 7 August 2015

This place was really, really bad. The bed mattress was so old that it was uneven. The AC rattled all night... and there was like a weird smell - like old wood. There was a brown stain on my toilet seat... which was disgusting... The internet connection goes on and off. This is by far, the worst Best Western place...

Review collected in partnership with Best Western
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Helpful?
3Thank Abigail K
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

I would like to apologize for not exceeding your expectations I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Reviewed 5 August 2015 via mobile

My 10 year old daughter and myself traveled to San Antonio, Texas for a Daddy/Daughter getaway and used this online booking service to make reservations. When I saw this Best Western Property online, I went a head and booked it for the price and location. I can say that this hotel is absolutely as advertised. When we arrived around 4...

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Helpful?
Thank eric h
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We know that you have many choices when traveling and your business is very much appreciated. We are delighted that you enjoyed your stay, and that our hotel property and staff (Cory) exceeded your expectations. We hope to see you on your next visit to our Beautiful City.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at the Best Western Sunset Suites Riverwalk in San Antonio, Texas. An all-suites boutique hotel offering comfortable, convenient downtown accommodations, free Internet access, on-site parking ($12.95+tax per day), vacation packages and easy access to San Antonio's best attractions. ... more   less 

Additional Information about BEST WESTERN PLUS Sunset Suites-Riverwalk

Address: 1103 East Commerce Street, San Antonio, TX 78205-3305
Region: United States > Texas > San Antonio > East Side
Price Range: $200 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sunset Suites-Riverwalk 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western Riverwalk
Best Western San Antonio
San Antonio Best Western
Hotel Style:
#14 Romantic Hotel in San Antonio
#37 Business Hotel in San Antonio
#57 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Sunset Suites-Riverwalk staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Sunset Suites-Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back facing, ground floor room.”
  • Kitchenette
  • Bed
  • Desk and sitting area
  • Bathroom space.
  • Sitting area
 of 5 bubbles Lestertheinvestor, 11 Mar 2017 | Read review
“Get a room on the side that doesn't face the street.”
 of 5 bubbles courtneyh29, 24 Feb 2017 | Read review
“top floor would be quieter”
 of 5 bubbles lloydw283, 16 Feb 2017 | Read review
“Second level!”
 of 5 bubbles 567travelor, 13 Feb 2017 | Read review
“By the parking lot was quiet”
 of 5 bubbles PKTexas, 12 Feb 2017 | Read review
5 of 5