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2018-02-04 2018-02-05
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    Best Western Plus Sunset Suites-Riverwalk

    1103 E Commerce St, San Antonio, TX 78205-3305
    +1 877-959-1842
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    2018-02-04 2018-02-05
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    Traveller (164)
    Room & Suite (113)
    Dining (41)
    Overview
    • Excellent54%
    • Very good30%
    • Average8%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “mission style” (26 reviews)
    “overflow lot” (16 reviews)
    Free Wifi
    Parking
    Breakfast included
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
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    Offers from Best Western Plus Sunset Suites-Riverwalk
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,231)
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    301 - 305 of 1,175 reviews

    Reviewed 21 March 2016

    I enjoyed my stay for the most part. The description offered everything that was listed. Thought parking was going to be a problem, however they had an over flow parking which was kind of costly if you come in more than one car. Parking for...More

    Review collected in partnership with Best Western
    Thank Donna H
    Response from bestwesternsunset, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded 23 March 2016

    Thank you and please come again.

    Reviewed 19 March 2016

    All staff members in which I came into contact with were fantastic. However, the lady who checked me in was WONDERFUL and FRIENDLY (I apologize for forgetting her name). She welcomed me by sight and my "nickname" which made me feel a strong sense of...More

    Review collected in partnership with Best Western
    Thank Tonya J
    Response from bestwesternsunset, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded 23 March 2016

    Giggles, We are so overjoyed that your visit in San Antonio was great, and glad that we made a difference...your acknowledgement of our staff means greatly to them and I will be sure to share your kind words at our next meeting. See you back...More

    Reviewed 16 March 2016

    Good hotel. Not a lot of complaints. Only issue is parking is minimal. Great location to Riverwalk. Breakfast is good, get there early for it as some like to eat up everything. Those munchers. Guy that drives you to parking lot is cool. Lady at...More

    Review collected in partnership with Best Western
    1  Thank Samuel M
    Response from bestwesternsunset, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded 17 March 2016

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...More

    Reviewed 12 March 2016 via mobile

    Very clean and friendly. We were able to walk to the Alamo Dome and to the River Walk. Not a lot of parking, but they accommodated us with an overflow parking. Breakfast was superb!! The rooms all had a microwave, refrigerator and a coffee maker,...More

    1  Thank Iteach3rd
    Response from bestwesternsunset, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded 14 March 2016

    Many thanks for taking the time to leave behind some thoughts about your stay on Trip Advisor. We always welcome guest feedback as it helps us to improve as we move towards perfecting ourselves in service and value. Please, the next time You are in...More

    Reviewed 10 March 2016 via mobile

    The room's are very comfortable & clean makes you feel right at home. Staff is very polite & helpful the indoor pool is huge & the Jacuzzi in the room is so relaxing, nice big led television with lots of channels to view.

    Thank rodriguezjesser65
    Response from bestwesternsunset, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded 14 March 2016

    Thank you,

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$114 - US$230 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Romantic Hotel in San Antonio
    • #37 Business Hotel in San Antonio
    • #51 Family Hotel in San Antonio
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 64
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Priceline, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Best Western Plus Sunset Suites-Riverwalk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio >
    • East Side
    • Also Known As
    • Best Western Sunset Suites - Riverwalk Hotel San Antonio ,
    • Best Western Riverwalk ,
    • Best Western San Antonio ,
    • San Antonio Best Western
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    Traveller (164)
    Room & Suite (113)
    Dining (41)
    Pool & Beach (1)
    Hotel & Grounds (152)
    Bathroom (8)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    mbmindy29
    4 December 2017|
    AnswerShow all 3 answers
    Response from Tony V | Property representative |
    Dear Ms. Black; I'm sorry to hear about the confusion on the parking fee. Most large cities have limited downtown parking and therefore charge for parking...ours is much less than the downtown properties. I would love to... More
    0
    Votes
    Abby T
    24 March 2017|
    AnswerShow all 7 answers
    Response from Tony V | Property representative |
    Oh dear, unfortunately not, but if you need a pool or hot tub to relax in, our sister property will be happy to open its' doors to you, just check with our guest service agents.
    0
    Votes
    Ash H
    28 February 2017|
    AnswerShow all 4 answers
    Response from Tony V | Property representative |
    Thank you for the inquiry. Yes, there is a coin operated laundry on property - washer/dryer. The AT&T Center is about ten minutes by car, easy to get to.
    1
    Vote
    Room Tips
    "Top floor, north side, east end"
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    "Away from the Freeway noise"
    Read review
    "all rooms listed as Suites"
    Read review
    "Ours faced East Commerce- great view and little noise.5"
    Read review
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